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The Stafford London

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#25 of 1,077 Hotels in London
Certificate of Excellence
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1,019 Reviews from our TripAdvisor Community

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Showing 943: English reviews
Kalamazoo, United States
Reviewed 8 September 2015

From the moment I walked in the door received excellent service. Staff were more than helpful, from getting my IPhone connected to the internet, to the concierge helping plan activities and giving directions. The American Bar and restaurant were exceptionally good both service & quality of food. The location is not only charming but well located for site seeing.

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Helpful?
4Thank Judy J
StaffordLondonHotel, Director of Service Excellence at The Stafford London, responded to this review

Dear Judy, Thank you very much for your review and kind words following your recent stay with us. We are pleased to know that you liked hotel location and our helpful staff. We look forward to welcoming you back to The Stafford in the future. Kind regards, Frank Laino Executive Concierge/Director of Service Excellence

Reviewed 8 September 2015

The Stafford is tucked away near Green Park, giving a sense of privacy and an escape from the hustle and bustle. It offers easy access to shopping, restaurants and the Underground. The staff are friendly and helpful. The rooms are clean and well appointed. Some of the rooms in the main building are a little tight, but choose the Mews...

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3Thank Derrick B
StaffordLondonHotel, Director of Service Excellence at The Stafford London, responded to this review

Dear Derrick, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. We look forward to welcoming you back to The Stafford in the future. Frank Laino Executive Concierge/Director of Service Excellence

Cheltenham, United Kingdom
Reviewed 8 September 2015

We stayed here over bank holiday in August and I couldn't fault the service and hotel! The staff were unbelievable attentive, even remembered how I like my coffee each morning! The location is fantastic, we walked everywhere and knew we could easily get the tube back to green park if we wanted to be directly back to the hotel.... I...

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3Thank Yasmindo
StaffordLondonHotel, Director of Service Excellence at The Stafford London, responded to this review

Dear Yasmindo, Thank you for taking the time to share your experience. It is a pleasure to read that you have enjoyed your stay with us. I will pass your kind compliments to our Team. We look forward to welcoming you back to The Stafford in the future. Frank Laino Executive Concierge/Director of Service Excellence

New York City, New York
Reviewed 7 September 2015

When you lift a real silver tea pot at breakfast and the weight of it nearly cracks your wrist you understand that this is not your run of the mill hotel. Everything seems to be well-thought out with an eye towards a luxury experience. My friend and I stayed for business and found the space to be a mix of...

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3Thank TallulahB
StaffordLondonHotel, Director of Service Excellence at The Stafford London, responded to this review

Dear TallulahB, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. We look forward to welcoming you back to The Stafford in the future. Kind regards, Frank Laino Executive Concierge/Director of Service Excellence

Boca Raton, Florida
Reviewed 7 September 2015 via mobile

We spent 2 days here with friends, and all of us were impressed with the wonderful service at this charming hotel. The staff went out of their way to make certain that our stay was memorable. We loved the comfy beds, large fluffy towels and lovely amenities. Don't hesitate to reserve a room at the Stafford when you are in...

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3Thank BocaGrandma
StaffordLondonHotel, Director of Service Excellence at The Stafford London, responded to this review

Dear BocaGrandma, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. I will pass your kind compliments to our team. We look forward to welcoming you back to The Stafford in the future. Kind regards, Frank Laino Executive Concierge/Director of Service Excellence

Scottsdale, Arizona
Reviewed 3 September 2015

We had a standard room in the main building that was sufficient, a bit close but wonderful bed and linens. It was a great value as we were on their 3 for 2 offering. Food was average but only ate breakfast. Ideal location to bucking ham palace, green park, picadilly and a short cab ride to theatre district.

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3Thank Cactusrose2015
StaffordLondonHotel, Director of Service Excellence at The Stafford London, responded to this review

Dear Cactusrose2015, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. We look forward to welcoming you back to The Stafford in the future. Kind regards, Frank Laino Executive Concierge/Director of Service Excellence

Reviewed 30 August 2015 via mobile

We stayed overnight to attend a wedding nearby. What a lovely, luxurious hotel. Rooms are wonderfully appointed with everything you need and a lot more besides. Our room and bathroom were a bit on the small side, but this is a hundred year old historic hotel, so allowances have to be made. Staff were impeccable, concierge cheery and helpful. The...

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4Thank MrBouali
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear MrBouali, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. I will pass your kind compliments to our Concierge Team. I am sorry to hear that you experienced some issues with WiFi connections. You can be sure we will take into considerations your feedback and will do our...

Reviewed 27 August 2015

We have stayed in one of The Carriage rooms for the last five days. Across from our room is the American Bar. People flock to this bar after work and are quit noisy until well after midnight, There is no chance that you will be able to sleep in this noise. The rest if the stay at The Stafford is...

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3Thank Atie M
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Atie, Thank you for your comments following your recent visit to The Stafford. I was sorry to hear that you had a less than happy experience and your stay was disturbed by the noise from the bar. I would like to discuss this further with you. I would be most grateful if you would contact me directly on customercare@thestaffordlondon.com...

New York
Reviewed 24 August 2015

The Stafford, in St. James' Place, is an island of peace and tranquillity right in the center of London. For English standards, the rooms are quite spacious, well equipped, have plenty of storage space and a superb bathroom (watch out for the shower: it is rather forceful and reminiscent of experiencing a tropical downpour). The beds are extremely comfortable, with...

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5Thank HarryAnnie
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear HarryAnnie, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. Thank you for your compliments. I will pass your kind feedback to our team. We look forward to welcoming you back to The Stafford in the future. Kind regards, Spencer Yeo, General Manager

Brighton, United Kingdom
Reviewed 24 August 2015

really nice hotel, beautiful room. great service! really friendly staff. i had a surprise in the room in the evening. I had a cake waiting for me in the room saying Happy birthday. It was really nice i felt very special. Breakfast was very good delicious food.

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5Thank Virginia V
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Virginia, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. We look forward to welcoming you back to The Stafford in the future. Kind regards, Spencer Yeo, General Manager

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Stafford London is a leading five star hotel in London and defines all that is quintessentially British. Located in the historical neighbourhood of St James's, it is set in a discreet and prestigious location beside the Royal Green Park. Opened as a hotel in 1912 and rich in history since the 1700s, it offers luxurious rooms and dining with an award winning, personalised guest service. The famous American Bar with floor to ceiling memorabilia and 380-year-old wine cellars are a sight to behold. Make sure to ask for a tour of the cellars and the in-house museum; the wine cellars doubled as a bomb shelter during WWII. ... more   less 

Additional Information about The Stafford London

Address: 16-18 St. James's Place, London SW1A 1NJ, England
Region: United Kingdom > England > London > St. James's
Price Range: €278 - €904 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
The Stafford London
Hotel Style:
#14 Romantic Hotel in London
#25 Luxury Hotel in London
#25 Family Hotel in London
#52 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Stafford London staff and other travellers.
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Questions? Get answers from The Stafford London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Treat yourself to a Junior Suite, it is well worth it!”
 of 5 bubbles scm1201, 9 Dec 2016 | Read review
“Although I have been shown rooms I have not stayed here, have eaten and visited the bar on many occasions, an excellent hotel.”
 of 5 bubbles buckworth, 8 Dec 2016 | Read review
“Go for a room with the king size bed !!!”
 of 5 bubbles gerardk393, 30 Nov 2016 | Read review
“The Mews room are amazing”
 of 5 bubbles marksilver94, 4 Nov 2016 | Read review
“Some of the rooms can be small--esp the Classic Queen--so if there are 2 or more of u definitely opt for a Classic or Deluxe Kng.”
 of 5 bubbles 294williamn, 27 Oct 2016 | Read review
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