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St. Pancras Renaissance Hotel London

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#202 of 1,077 Hotels in London
Certificate of Excellence
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2,894 Reviews from our TripAdvisor Community

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Showing 2,742: English reviews
Princeton, New Jersey
Reviewed 15 July 2015

I have read countless reviews of countless hotels. Few people who comment negatively on this extrodinary icon realize the history and magnificence of walking through a true marvel of beauty, science and shear survival. This is not a hotel anymore than the Biltmore is a home. This is an experience far beyond a room with a bath! For those who...

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Helpful?
3Thank Matthew R
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this fantastic feedback! I couldn't agree more with your comments and particularly enjoyed how you highlighted the significance of being able to enjoy "the history and magnificence of walking through a true marvel of beauty, science and shear survival". Thank you again for your comments and I do hope to welcome you back again soon.

North Yorkshire, United Kingdom
Reviewed 14 July 2015

Lift from station not working so carried cases up stairs. Porters watched wife try to lift case up entrance stairs whilst chatting to each other. Music from party so loud I had to lean over reception desk to hear. Room and building okay, but at high price they charge for WI-FI - what world are they in. After travelling from...

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Helpful?
4Thank DaveYorkie
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for taking the time to provide this feedback which I am of course very concerned to read. I would very much appreciate the opportunity to speak with you directly about your experience and should you be open to discussing further, would ask that you contact our Front of House Manager on Patrick.Gillespie@renaissancehotels.com. Thanks again for your comments and...

Los Angeles, California
Reviewed 14 July 2015 via mobile

The hotel entrance and lobby are absolutely 5-star. The rooms are pretty average for Marriott, maybe slightly better. As a platinum premier member, the disappointment was that not only was I not offered a room upgrade (which is okay) but I was given a room on the first floor even though my profile says high floor. I also request extra...

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Helpful?
1Thank sypder
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for taking the time to provide this feedback which I am of course concerned to read. I would very much appreciate the opportunity to learn more about your experience and should you be open to discussing further, would ask that you contact our Front of House Manager on Patrick.Gillespie@renaissancehotels.com. Thank you again for your comments and I do...

Texas
Reviewed 14 July 2015

Since I had stayed at the St. Pancras Renaissance for three nights in March, on this trip in mid-May I had originally booked a hotel across the street. Ultimately, the convenience to the tube/rail system and the attraction of the Chambers Club was too strong to resist. Arriving at the hotel from trackside, I have always noticed the lack of...

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Helpful?
Thank Gray492
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this wonderful feedback! I am pleased to hear the training our staff receive prior to starting continues to ensure our guests receive a first class experience from the whole team on every occasion. Thanks again for your comments and I do hope to welcome you back again soon.

Mansfield, Ohio
Reviewed 13 July 2015

Obviously it's right on top of the Eurostar and King's Cross station so for the traveler it's ideally positioned. It's also very well positioned for the Tube by virtue of the fact it's next to King's Cross, which straddles a number of lines. The hotel is (obviously) reclaimed from the parts of St Pancras that Eurostar isn't using and this...

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Helpful?
Thank Eddy E
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thanks for this great feedback. I am delighted to hear you enjoyed your recent stay with us and were especially impressed by the excellent transport links (King's Cross is actually the best connected transport hub in Europe!). Thanks again for your comments and I do hope to welcome you back again soon.

Aylesbury, United Kingdom
Reviewed 13 July 2015

My wife and I were very excited to spend 2 nights in this hotel but, ultimately, we were very disappointed. The quality of the finish and decor inside the standard rooms is on par with a modern Travleodge. During a 2 night stay, we ended up using 3 rooms! We changed immediately on arrival when a very loud party being...

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Helpful?
Thank Ben S
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for taking the time to provide this feedback. Whilst I am pleased to hear you felt the staff dealt with the issues you experienced professionally, I am of course very concerned to read some of your comments. I would very much appreciate the opportunity to speak with you directly about your experience and should you be open to...

Longboat Key, Florida
Reviewed 13 July 2015

For late Eurostar arrivals or early morning departures, this hotel is obviously very convenient and for my wife and I at least, convenience is the only reason to stay there. We had reserved one of Barlow Premium rooms and for that expect to pay upwards of $500. The room was adequate. It was quiet, the air conditioning worked well, the...

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Helpful?
3Thank StonyPete
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for taking the time to provide this feedback which I am of course very concerned to read. I would very much appreciate the opportunity to speak with you directly about your experience and should you be open to discussing further, would ask that you contact our Front of House Manager on Patrick.Gillespie@renaissancehotels.com. Thanks again for your comments and...

Tallahassee
Reviewed 12 July 2015

Just returned from three nights at the St. Pancras Renaissance and can't say enough to recommend it. It is one of the most special hotels I have ever stayed in. The architecture is amazing (the Booking Room restaurant is their casual restaurant and is just beautiful). We booked early and received a good room rate. Marriott premium members receive a...

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Helpful?
Thank Kathrin03
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

What wonderful feedback! Thank you so much for your kind comments. I am so pleased to hear you enjoyed your stay and do hope to welcome you back again soon.

Sheffield, United Kingdom
Reviewed 12 July 2015

Stayed here for my 50th birthday and it was such a treat. We stayed in a junior suite so had the benefit of the Chambers Club which was tremendous. It is not widely advertised but you are allowed to take a guest in too. We treated ourselves to a room service breakfast on our first morning and it was amazing,...

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Helpful?
Thank Kazs65
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Wonderful to hear you enjoyed your special birthday with us at the hotel and were especially impressed by your Chambers Club experience. Thanks again for your comments and I do hope to welcome you back again in the near future.

Reviewed 12 July 2015 via mobile

Top notch service in a historic hotel. Great restaurant and close to transportation in London. Best hotel I have ever stayed in! You will be treated like royalty. Lots of hot water for bathing early check in not a problem for me and they even held my bag so I could check out and catch a late train.

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Helpful?
Thank Diana L
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Great to hear this is the "best hotel" you have ever stayed in! Thank you for your kind comments and I do hope to welcome you back again soon.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Booking Office
The Booking Office
Cuisines: Bar, European, British, French
Hansom Lounge
Hansom Lounge
Cuisines: British
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Hailed as London's most romantic building, the St Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service. ... more   less 

Additional Information about St. Pancras Renaissance Hotel London

Address: Euston Road, London NW1 2AR, England (Formerly St. Pancras Renaissance London Hotel)
Region: United Kingdom > England > London
Price Range: €235 - €504 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — St. Pancras Renaissance Hotel London 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
St. Pancras Renaissance Hotel London
Hotel Style:
#48 Spa Hotel in London
#136 Business Hotel in London
#154 Luxury Hotel in London
#195 Romantic Hotel in London
#202 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. Pancras Renaissance Hotel London staff and other travellers.
34 questions
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Winnipeg Canada

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Questions? Get answers from St. Pancras Renaissance Hotel London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms are a must as this gives you access to club which is the only place in the hotel where you get good service”
 of 5 bubbles anitacritchley, 4 Dec 2016 | Read review
“Arrivée directe via Eurostar,Lyon, Paris puisque l’hôtel est dans la gare, pratique pour les familles, pour les voyageurs d'affaires aussi.”
 of 5 bubbles LMBA69, 29 Nov 2016 | Read review
“Really liked room 531.”
 of 5 bubbles peebubba, 27 Nov 2016 | Read review
“suspect all rooms will have the same top quality”
 of 5 bubbles gsmt47471015, 26 Nov 2016 | Read review
“Chambers rooms are quiet no matter where you are.”
 of 5 bubbles SalinM, 20 Nov 2016 | Read review
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