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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    Lowest prices for your stay
    5/11/20176/11/2017
    1 room, 2 adults, 0 children
    US$129
    US$108
    SAVE US$21
    US$108
    Traveller (108)
    Room & Suite (143)
    Dining (24)
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    Overview
    • Excellent22%
    • Very good42%
    • Average22%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (445)
    There are newer reviews for Best Western Seraphine Kensington Olympia Hotel
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    21 - 25 of 311 reviews

    Reviewed 18 June 2017

    Room was very small, access to reception very difficult with a long flight of stairs to reach it, found silverfish in bathroom, cold breakfast in a box in the room with no where to sit but the bed was a good try but unsatisfactory, hotels...More

    Thank mcjames2017
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear guest On behalf of the entire team please accept my sincere apologies for not being able to meet all your expectations. We were refurbishing our restaurant and during that period breakfast was being delivered direct to all the bedrooms. the good news is that...More

    Reviewed 8 June 2017 via mobile

    If you have business in Kensington you may consider the BW Seraphine but be aware that the rooms are small, difficult to access (the hotel is a true maze) and not quiet at all. Even if my window was towards a side street, all traffic...More

    Thank Aare R
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear Guest Thank you for your review and the good news is that all the refurbishments works have now been completed and the feedback is very positive. All our bedrooms are double glazed but being on Kensington high street the noise cannot be totally avoided....More

    Reviewed 29 May 2017

    Stayed at the hotel for 1 night for business. There was building work ongoing, so it was a bit of a pain navigating around the hotel. Also, The 2 entrances are slightly confusing and its a bit of a maze to find reception. The hotel...More

    Thank Tom R
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear Guest The good news is that all the works have now been completed and I do look forward to welcoming you back, perhaps even have a drink to celebrate. Regards Ronnie Cherian Geenral manager

    Reviewed 20 May 2017

    Checked in early evening noticed that bins in room had not been emptied. This was resolved then we went for an evening meal. Upon our return around midnight we discovered that the bathroom toilet was unserviceable. No other room available so we were transferred from...More

    Thank b_d1_1_10
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear Guest Thank you for your review and on behalf of the entire team please accept my sincere apologies for not being able to meet all your expectations. I have made a point of all your comments and please be rest assured that it will...More

    Reviewed 19 May 2017

    The whole experience from check in to check out was a disaster. We arrived on out business trip to be greeted by construction at the reception area. There was no one at the desk to check us in. We needed to find one of the...More

    1  Thank paddydarcy
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear Guest On behalf of the entire team please accept my very sincere apologise for all the short comings as well as not being able to meet your expectations. We did inform all 3rd party agents about the refurbishment works as well as on our...More

    The Park City Grand Plaza Kensington Hotel
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$112 - US$212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Agoda, Orbitz, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
    • Also Known As
    • Best Western Seraphine Kensington Olympia Hotel London
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    Traveller (108)
    Room & Suite (143)
    Dining (24)
    Hotel & Grounds (95)
    Bathroom (16)
    Nearby
    London Lodge Hotel
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    .46 km away
     
    Holiday Inn London - Kensington High Street
    4,254 reviews
    .41 km away
     
    The Park City Grand Plaza Kensington Hotel
    1,453 reviews
    .71 km away
     
    Copthorne Tara Hotel London Kensington
    6,505 reviews
    .47 km away
     
    Nearby Restaurants
    Kitchen W8
    735 reviews
    .06 km away
    Balans Soho Society - Kensington
    400 reviews
    .14 km away
    Sticky Fingers
    1,390 reviews
    .04 km away
    Byron Kensington
    858 reviews
    .09 km away
    Nearby Attractions
    Leighton House Museum and Art Gallery
    560 reviews
    .40 km away
    The Roof Gardens
    404 reviews
    .43 km away
    Kensington High Street
    189 reviews
    .37 km away
    The Design Museum
    441 reviews
    .15 km away
    Ask a question
    Questions & Answers
    Tara P
    2 June 2017|
    AnswerShow all 5 answers
    Response from Ronnie C | Property representative |
    Yes of course and we look forward to welcome you . regards ronnie
    0
    Votes
    des h
    18 May 2017|
    Answer
    Response from nsalinas2017 | Reviewed this property |
    You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
    0
    Votes
    kerry452
    14 March 2017|
    AnswerShow all 4 answers
    Response from Ronnie C | Property representative |
    Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
    0
    Votes
    Room Tips
    "The tip is don't use this 'hotel', its too dear for what it offers."
    Read review
    "Request for rooms near the front desk for stronger wifi."
    Read review
    "Ask for one over looking the side street"
    Read review
    "Book a different hotel."
    Read review
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