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Best Western Seraphine Kensington Olympia Hotel

Agoda.comUS$108*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$212*
US$108*
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US$111*
US$110*
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Best Western Seraphine Kensington Olympia Hotel
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411 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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United Kingdom
Reviewed 1 week ago NEW

Checked in early evening noticed that bins in room had not been emptied. This was resolved then we went for an evening meal. Upon our return around midnight we discovered that the bathroom toilet was unserviceable. No other room available so we were transferred from Kensington to a sister hotel in Hammersmith No breakfast or communal area as this is...

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Helpful?
Thank b_d1_1_10
DUBAI, UAE
Reviewed 1 week ago

The whole experience from check in to check out was a disaster. We arrived on out business trip to be greeted by construction at the reception area. There was no one at the desk to check us in. We needed to find one of the cleaning staff after 15 mins to alert reception that customers were had arrived. Once the...

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Helpful?
Thank paddydarcy
Knutsford, United Kingdom
Reviewed 2 weeks ago

Stayed here overnight on business. Good location for Kensington. They were doing construction work in the hotel, which meant that I struggled to find reception and access was restricted and a bit weird. Hotel layout in general is a bit weird, random stairs in the middle of a corridor etc. Staff were helpful and decent room. Aircon worked well (which...

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Helpful?
Thank Joeblack_Paul
Reviewed 3 weeks ago via mobile

Arrived late, greeted by friendly staff, Contstruction work going on in breakfast room/lounge, Breakfast was served in bedroom which was difficult to eat out of a box in bed but a pleasant continental breakfast, except a hard boiled egg, Did have to go back to reception as we booked breakfast for 9am it did not arrive and was told oh...

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Helpful?
Thank simp69
Hamilton, Bermuda
Reviewed 3 weeks ago

I gave stayed here 3 times. On all occasions the staff went out of their way to help. On the last occasion Ines and Florian were exceptional. The location is perfect for getting around and in the heart lots of shops and restaurants. The rooms are smallish, but modern and clean. Breakfast included is a plus. Value for money in...

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Helpful?
Thank Teatimetreats
San Antonio, Texas
Reviewed 4 weeks ago

When we got there it was mid night and a gentleman came to greet us and showed us to our room. He was very nice. We stopped down 3 blocks before and got Mickey D's.We did;nt eat on BA from Athens! we were starving. Wow! Lots of young people at that hour. This hotel has some construction going on. The...

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Helpful?
Thank nsalinas2017
Lincoln, United Kingdom
Reviewed 4 weeks ago

We stayed here for one night at the end of March to see a show. The hotel is not much to look at from the outside and is situated above a Carphone Warehouse and Nandos. There are two entrances, which we didn't realise initially and used the side entrance with the quirky lift, however, there is another entrance with stairs...

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Helpful?
Thank Hutchinson2
Doncaster, United Kingdom
Reviewed 4 weeks ago via mobile

Arrived for my 1st stay at this particular hotel, there is some renovation work currently underway, however don't let that put you off making a reservation The hotel feels fresh and has a modern look. I stay in London for business purposes so generally get a single room, I am not disappointed, yes it's small, however it's beautifully decorated, spotless...

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Thank Lmarieevans
London, United Kingdom
Reviewed 18 April 2017 via mobile

First thing I need to tell you: there are two hotels on the same road called Best Western Seraphine Hotel! This one also has 'Olympia' in the name and is left out of the station and another five minute walk, whereas the other is right out f the station (High Street Kensington). Lots of steps, definitely not great if you...

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Thank AmeMaere
West Midlands, England
Reviewed 17 April 2017

This is the second time I've stopped at a Best Western Hotel on Kensington High Street. The first time was last February when I stayed at the other end of the High Street, virtually opposite Kensington Gardens. This time, as last, everything was spotlessly clean, tea & coffee making facilities in the room, biscuits and even bottles of water. There...

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Helpful?
Thank Tuccillo

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located on High Street Kensington, just a few minutes’ walk from the High Street Kensington Tube Station, this modern, intimate chic hotel overlooks Holland Park and is in the vicinity of Kensington Palace and Gardens and is the perfect choice for either a pleasurable few days holiday or short business trip. In the surrounding area of the hotel one can find stylish shops, bars and restaurants. Art galleries, the Natural History and Science Museums, Hyde Park, Buckingham Palace and The Royal Albert Hall are just a few of the many attractions which are located within walking distance of the hotel. The hotel is very close to Olympia and Earl’s Court Exhibition Centres. All guests staying at the hotel get free entrance to the Connoisseur Casino, which is located near the hotel. All our rooms, which are all individually designed, offer the ultimate facilities that one would expect from a hotel of this quality. All rooms have complimentary High Speed Internet access and WIFI, laptop size safe deposit box, full en-suite facilities with bath or shower, IPOD docking system, TV Entertainment system, Tea & Coffee Making facilities, air conditioning, telephone, triple glazed windows, desk, electronic door locking, opening windows and hair dryer. ... more   less 

Additional Information about Best Western Seraphine Kensington Olympia Hotel

Address: 225 Kensington High Street, London W8 6SA, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: €112 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Seraphine Kensington Olympia Hotel 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
Best Western Seraphine Kensington Olympia Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Seraphine Kensington Olympia Hotel staff and other travellers.
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Windsor, Canada
Millersville
over a year ago
Melbourne, Australia
over a year ago
Limassol
over a year ago

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Questions? Get answers from Best Western Seraphine Kensington Olympia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a different hotel.”
paddydarcy, 19 May 2017 | Read review
“Ask for a back room as it will be quiet.”
Teatimetreats, 5 May 2017 | Read review
“We had a view of the street which was nice. We opened the window for fresh air.”
nsalinas2017, 27 Apr 2017 | Read review
“Room 110 isn't bad, with a Kensington High Street view.”
Tuccillo, 17 Apr 2017 | Read review
“Don't go there”
883christopherd, 3 Apr 2017 | Read review
5 of 5
Agoda.com
US$108* /night
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Booking.comUS$111
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AMOMAUS$212
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Prices are for 1 room, 2 adults
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