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09/07/2017 10/07/2017
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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$180
          Great Deal
          US$182
          US$182
          Traveller (97)
          Room & Suite (135)
          Dining (24)
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          Overview
          • Excellent23%
          • Very good41%
          • Average23%
          • Poor9%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Breakfast included
          Non-Smoking Hotel
          Room Service
          Suites
          Bar/Lounge
          Dry Cleaning
          Shuttle Bus Service
          Free Parking
          4.0 Star Hotel
          All hotel details
          Best Western The Cromwell
          1,269 reviews
          #625 of 1,067 hotels in London
           
          Seraphine London Kensington Gardens
          438 reviews
          #668 of 1,067 hotels in London
           
          Best Western Burns Hotel Kensington
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          #540 of 1,067 hotels in London
           
          Best Western Plus Seraphine Hammersmith Hotel
          671 reviews
          #533 of 1,067 hotels in London
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (418)
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          1 - 5 of 292 reviews

          Reviewed 1 week ago via mobile

          Only stayed one night room clean, quite and cool as the outside temp 30C. The breakfast was excellent. Highly recommend as close to 2 underground stations and big business tours. Great walks through parks.

          Thank HappyKiwi66
          Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 5 days ago

          Dear guest Thank you for your recent review and I was very pleased to note that you enjoyed your stay with us. Look forward to your return visit Regards Ronnie Cherian General Manager

          Reviewed 1 week ago

          Room was very small, access to reception very difficult with a long flight of stairs to reach it, found silverfish in bathroom, cold breakfast in a box in the room with no where to sit but the bed was a good try but unsatisfactory, hotels...More

          Thank mcjames2017
          Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 5 days ago

          Dear guest On behalf of the entire team please accept my sincere apologies for not being able to meet all your expectations. We were refurbishing our restaurant and during that period breakfast was being delivered direct to all the bedrooms. the good news is that...More

          Reviewed 2 weeks ago via mobile

          If you have business in Kensington you may consider the BW Seraphine but be aware that the rooms are small, difficult to access (the hotel is a true maze) and not quiet at all. Even if my window was towards a side street, all traffic...More

          Thank Aare R
          Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 5 days ago

          Dear Guest Thank you for your review and the good news is that all the refurbishments works have now been completed and the feedback is very positive. All our bedrooms are double glazed but being on Kensington high street the noise cannot be totally avoided....More

          Reviewed 4 weeks ago

          Stayed at the hotel for 1 night for business. There was building work ongoing, so it was a bit of a pain navigating around the hotel. Also, The 2 entrances are slightly confusing and its a bit of a maze to find reception. The hotel...More

          Thank Tom R
          Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 5 days ago

          Dear Guest The good news is that all the works have now been completed and I do look forward to welcoming you back, perhaps even have a drink to celebrate. Regards Ronnie Cherian Geenral manager

          Reviewed 20 May 2017

          Checked in early evening noticed that bins in room had not been emptied. This was resolved then we went for an evening meal. Upon our return around midnight we discovered that the bathroom toilet was unserviceable. No other room available so we were transferred from...More

          Thank b_d1_1_10
          Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 5 days ago

          Dear Guest Thank you for your review and on behalf of the entire team please accept my sincere apologies for not being able to meet all your expectations. I have made a point of all your comments and please be rest assured that it will...More

          Best Western The Cromwell
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          Seraphine London Kensington Gardens
          438 reviews
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          Best Western Burns Hotel Kensington
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          Best Western Plus Seraphine Hammersmith Hotel
          671 reviews
          #533 of 1,067 hotels in London
           
          About
          Amenities
          • Top amenities
          • Breakfast included
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Things to do
          • Bar/Lounge
          Details
          • Price range
          • US$126 - US$261 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Suites
          • Number of rooms
          • 17
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Orbitz, Booking.com, Agoda, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • Kensington and Hyde Park
          • Also Known As
          • Best Western Seraphine Kensington Olympia Hotel London
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          Traveller (97)
          Room & Suite (135)
          Dining (24)
          Hotel & Grounds (94)
          Bathroom (14)
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          Questions & AnswersAsk a question
          Tara P
          Hi. just booked for two nights next Ma rch for visit to olympia. Will it be ok to leave our bags on check out and pick up later in the evening. Thanks
          2 June 2017|
          Answer Show all 5 answers
          Response from Ronnie C | Property representative |
          Yes of course and we look forward to welcome you . regards ronnie
          0
          Votes
          des h
          Why are you not letting the public know that the hotel is a building site?....no kitchen.... no breakfast area....no bar?.....how can this be 4star.....
          18 May 2017|
          Answer
          Response from nsalinas2017 | Reviewed this property |
          You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
          0
          Votes
          kerry452
          Whats the earliest you can check out on at Saturday? Thanks.
          14 March 2017|
          Answer Show all 4 answers
          Response from Ronnie C | Property representative |
          Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
          0
          Votes
          Room Tips
          "Book a different hotel."
          Read review
          "Ask for a back room as it will be quiet."
          Read review
          "We had a view of the street which was nice. We opened the window for fresh air."
          Read review
          "Room 110 isn't bad, with a Kensington High Street view."
          Read review
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