We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

H10 London Waterloo

Visit hotel website
Traveller (1517)
Room & Suite (763)
Dining (121)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre.
Read more
Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Get your 5% discount!

Location

Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
3,723Reviews
1,787Photos
91Q+A
100Room tips
Traveller rating
  • 2,047
  • 1,267
  • 276
  • 76
  • 57
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
My Mum & I stayed here for a couple of nights and received excellent service throughout our stay. Within walking distance of Covent Garden & other key places, this hotel offers a fab Skybar and lovely restaurant with a great breakfast too. Although the rooms a little compact,
Read more
Response from H10HLW, Assistant Front Office Manager at H10 London Waterloo
Responded 1 week ago
Dear AJF000, Thank you for choosing H10 London Waterloo and for taking the time to write such a wonderful review on Tripadvisor, your views are very much valued. We are extremely glad to hear that you have found our staff helpful and polite. Our dedicated team members always strive to provide the best service for all of our guest and it is rewarding to know that we are keeping up with our standards. Our hotel is truthfully well located which brings you closer not just to the stations but also to London’s top attractions. We are also pleased to know that you had an amazing experience in our 302 restaurant during your breakfast. Our guests safety and security is truly on our top priority and we are pleased to know that you felt safe during your stay. Thank you for highlighting your experience and we are looking forward on your next visit with us! Kind regards, Sharmaine Concepcion Assistant Front Office Manager
Read more
Arrived early so our room was not ready came with my mum and dad so three adults in a very small room and one very small bed for me. Typical really for a “family room” There were four holes near the lamps on the wall not a major thing but I don’t expect it from the pictures on
Read more
Response from H10HLW, Assistant Front Office Manager at H10 London Waterloo
Responded 1 week ago
Dear toejoe136, Thank you for choosing H10 London Waterloo and for sharing your experience with us. We are sorry to hear that we were not able to accommodate you straightaway as we cannot guarantee early check-in . It is also unfortunate to learn that you found our room small and faulty. As part of H10 group, we are regularly praised for our standards and we are apologetic that we fell below your expectations on this occasion. Rest assured that we have taken all your comments on board and shared them to relevant managers who will address these matters accordingly. Should you allow us the opportunity to welcome your return, we will be delighted to oversee any preferences or requirements to ensure a comfortable and an enjoyable visit. Kind regards, Sharmaine Concepcion Assistant Front Office Manager
Read more
+1
A surprise weekend away for my birthday saw 3 nights at the H10 Waterloo and what a great location this was near the Southbank of Thames. A short walk to the train and tube station and on a main bus route. To be fair we walked from here to all the main sites it was a good
Read more
Response from H10HLW, Assistant Front Office Manager at H10 London Waterloo
Responded 1 week ago
Dear Merc9SLK, Thank you for choosing H10 London Waterloo as your preferred choice when in London and for making us a part of your special occasion. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Therefore, it is rewarding to hear that you had a warm welcome on your arrival from our dedicated reception team with a glass of champagne. We are sorry to learn that you were not too fond of our breakfast selection and there was no complimentary water in the room. Rest assured that we have taken all your comments into account to further improve our guest satisfaction and expectations. Once again, thank you for highlighting your experience and we hope to see you again in the near future! Kind regards, Sharmaine Concepcion Assistant Front Office Manager
Read more
This was our third stay at H10 Waterloo and they have not let us down. This hotel is ideally located for south bank exploration, in a relatively quiet area and close to tube station. we have always appreciates the modern design and classy furnishings and were treated to a
Read more
Response from H10HLW, receptionist at H10 London Waterloo
Responded 2 weeks ago
Dear CraigR1643 Thank you very much for sharing the experience you had at our H10 London Waterloo. We are glad to hear that the hotel reached your expectations and did not disappoint you. We are also happy to know that you have highly appreciated our breakfast and you have been able to enjoy the view of the city from our Skybar despite the cold season. Receiving the highest score possible makes us very proud and we hope to welcome you back at H10 London Waterloo for your next visit in town. Kinds Regards, Marta Blanco Receptionist
Read more
Myself and my husband recently stayed here for a weekend trip to London. The hotel is lovely - modern and clean. Our room was a city view and with the floor to ceiling windows had a lovely view of the famous London skyline. Rooms are smallish as you’d expect in a small city
Read more
Response from H10LondonWaterlooHot, Front Office Supervisor at H10 London Waterloo
Responded 3 weeks ago
Dear Webbo87, Firstly we would like to thank you for the time spent on writing such a nice review. We are glad to read your kind words regarding your stay with us. It is a pleasure to hear that you have appreciated the cleanliness and the style of our rooms despite their size as also the amenities available, our housekeeping staff members perform their best everyday to offer a comfortable and clean environment for all our guests. In addition, it makes us really proud to hear your opinion regarding our staff and their good manners. Being always available to help our guests is one of our most important targets, as also making them feel special with some small attentions such as some chocolates and a lovely card for their birthday. We would like to thank you once again for having chosen our H10 London Waterloo. We are already looking forward to welcoming you soon again. Kind regards, Eleonora Scarpello
Read more
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Suite at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Standard Room Double Room Cityview at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Double Room at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Corner Room at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Corner Room at the H10 London Waterloo
PreviousNext
123456153
Gatwick express runs every 15 mins to Victoria, then Uber or tube to Waterloo
1 vote
Show all answers
Follow advise of those above. Heathrow Express and Tube . Short walk from tube station.
1 vote
Show all answers
Dear Kelly S, Thank you very much for your interest in our hotel. I would like to inform you that we have a hair dryer in all our rooms. We truly hope to welcome you soon. Kind regards, Marilena Tzoutzi Front office Manager
1 vote
Show all answers
Dear Camille B, Thank you very much for your interest in our hotel. I would like to inform you that we have a mini bar in the room so that you can keep your stuff cool. Regarding the DVD we do not have any in the room. We truly hope to welcome you soon. Kind regards, Marilena Tzoutzi Front office Manager
0 votes
Show all answers
Hi I had same problem after being on the road for over a week. There is one closer (see previous response) but I went to Lambeth Dry Cleaners & Laundry, 16 Kennington Rd - turn left on Kennington Road as you head towards Lambeth Nth tube from the hotel. Guy in charge helpful & rushed my clothes through so thy'd be ready at 8am the next morning when they opened. Cost 22 quid for a big bag. All laundromats seem to be shut on Sundays
0 votes
Show all answers
PreviousNext
12345619
"west facing rooms, in the corner, have double aspect views of the city. fanastic view on clear nights."
"Room 902 is breath taking. The view is amazing and good for two people to stay for 2-3 nights."
"High floor to get a view"
"High floors have good views at night"
"ask for room on high floor"
PreviousNext
12345620
PRICE RANGE
US$157 - US$314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 london waterloo hotel london
LOCATION
United KingdomEnglandLondonLondon Bridge
NUMBER OF ROOMS
177
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing