We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

H10 London Waterloo

Visit hotel website
Traveller (1517)
Room & Suite (763)
Dining (121)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre.
Read more
Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Get your 5% discount!

Location

Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
3,725Reviews
1,787Photos
92Q+A
100Room tips
Traveller rating
  • 2,050
  • 1,267
  • 276
  • 76
  • 57
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
+9
As we arrive in London after eating at North Sea Fish Restaurant we made our way to The H10 Waterloo London Hotel. After taking the Underground to the Waterloo station the walk to the hotel was about 10 minutes. Located in a residential area the hotel is luxury and modern with a
Read more
Response from H10LondonWaterlooHot, Front Office Supervisor at H10 London Waterloo
Responded 4 weeks ago
Dear Jroseyy, Thank you for your feedback following your recent stay at our H10 London Waterloo Hotel and for the lovely words you chose to do so. It makes us very happy to hear that your stay started out perfectly with a complimentary drink. We would like to share with you that the highest score in all categories make us especially happy. Thank you so much for taking your time to write such a detailed review and for staying at our H10 Waterloo Hotel in London. Thank you very much for having recommended our hotel and we truly hope to welcome you soon again in the H10 Waterloo Hotel in London. Kind regards, Gina Alpe Front Office Supervisor
Read more
I’ve stayed here a number of times as it’s convenient for my visits to London. Reception usually helpful although staff seems to change frequently resulting in them being obviously unfamiliar with the booking system. Rooms are adequate and modern, some with good views. The bar
Read more
Response from H10LondonWaterlooHot, Front office supervisor at H10 London Waterloo
Responded 3 weeks ago
Dear BaliboyLondon, First and foremost we would like to thank you for taking the time to review online your experience in our hotel. It is a pleasure reading that you have appreciated the way our staff have tried to help with your inquiries although you haven't find them familiar with the booking system, stay assured that we always do our best to train our time in the shortest period of time possible to provide the best service. It also makes us very happy to hear your positive opinion regarding our rooms and their views as also our terrace bar, which is one of the facility we are mostly proud of. On the other hand we are deeply sorry to read about your bad experience with our breakfast. We always follow strict guidelines regarding how to cook our food and it is our top priority to serve it well-cooked to our guests. We are sorry if the standards fell below your expectations. Stay assured that we will report the information from you provided to our Head chef and we will try to improve our service. We would like to thank you once again for highlighting your experience with us and it is our hope to get the opportunity to welcome you back in the near future. With kind regards Eleonora Scarpello Front Office Supervisor
Read more
Just returned from a 2 night stay with a friend and we had a great time. The room was good, and spacious for central London. The breakfast was brilliant and the service was excellent throughout the hotel. All the staff were extremely helpful. By joining the H10 loyalty scheme we
Read more
Response from Trail770026, Front Office Supervisor at H10 London Waterloo
Responded 16 Feb 2019
Dear Wendini, It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We appreciate your feedback in regards to your recent stay at our hotel and we would like to let you know that reaching the highest score in all of the categories make us especially happy, thank you for your comments regarding our staff, rest assured we have shared them to the team. We are glad you enjoyed your stay with us and that our comfy fooms and breakfast met your expectations. Thank you very much for having recommended our hotel and we truly hope to welcome you soon again in the H10 Waterloo Hotel in London. Kind regards, Gina Alpe Front Office Supervisor
Read more
I highly recommend this hotel for a stay in London! Great value for money compared to the kind of hotel and service you get, if you go for the cheaper hotels in London. Nice and clean place, very friendly staff, nice breakfast buffet, great views from the Skybar. Payed extra for
Read more
Response from H10HLW, Front Office Supervisor at H10 London Waterloo
Responded 13 Feb 2019
Dear inge195, It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We are glad that you enjoyed your stay with us and that our hotel in general, Skybar and our breakfast met your expectations. Also we are glad our convenient location made your stay comfortable. We do indeed place great emphasis on extending a professional service to our guests and we are glad to hear that we successfully achieved that during your stay with us. We greatly appreciate your warm recommendation and we hope to have you back in the near future. Kind regards, Gina Alpe Front Office Supervisor
Read more
so my boyfriend booked this hotel as an early valentines day surprise and I was almost blown away, we had a room on the 11th floor and the view...well. it was incredible. the staff were polite and courteous throughout. we will every year spend the same day at this hotel. what a
Read more
Response from H10HLW, Front Office Supervisor at H10 London Waterloo
Responded 12 Feb 2019
Dear tonilouisetyrer1986, It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We appreciate your feedback in regards to your recent stay at our hotel a lot and the highest score in all of the categories make us especially happy. We always strive to provide an exceptional service to our guests and it is very rewarding to hear such a feedback. Thank you very much for having recommended our hotel and we truly hope to welcome you soon again in the H10 Waterloo Hotel in London. Kind regards, Gina Alpe Front Office Supervisor
Read more
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Suite at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Standard Room Double Room Cityview at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Double Room at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Corner Room at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Corner Room at the H10 London Waterloo
PreviousNext
123456153
It’s a card electronic system so you take with you
0 votes
Gatwick express runs every 15 mins to Victoria, then Uber or tube to Waterloo
1 vote
Show all answers
Follow advise of those above. Heathrow Express and Tube . Short walk from tube station.
1 vote
Show all answers
Dear Kelly S, Thank you very much for your interest in our hotel. I would like to inform you that we have a hair dryer in all our rooms. We truly hope to welcome you soon. Kind regards, Marilena Tzoutzi Front office Manager
1 vote
Show all answers
Dear Camille B, Thank you very much for your interest in our hotel. I would like to inform you that we have a mini bar in the room so that you can keep your stuff cool. Regarding the DVD we do not have any in the room. We truly hope to welcome you soon. Kind regards, Marilena Tzoutzi Front office Manager
0 votes
Show all answers
PreviousNext
12345619
"west facing rooms, in the corner, have double aspect views of the city. fanastic view on clear nights."
"Room 902 is breath taking. The view is amazing and good for two people to stay for 2-3 nights."
"High floor to get a view"
"High floors have good views at night"
"ask for room on high floor"
PreviousNext
12345620
PRICE RANGE
US$158 - US$312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 london waterloo hotel london
LOCATION
United KingdomEnglandLondonLondon Bridge
NUMBER OF ROOMS
177
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing