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H10 London Waterloo

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Traveller (1485)
Room & Suite (752)
Dining (121)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Get your 5% discount!
3,700Reviews
1,755Photos
91Q+A
100Room tips
Traveller rating
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Popular mentions
Just returned from a 2 night stay with a friend and we had a great time. The room was good, and spacious for central London. The breakfast was brilliant and the service was excellent throughout the hotel. All the staff were extremely helpful. By joining the H10 loyalty scheme we
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Response from Trail770026, Front Office Supervisor at H10 London Waterloo
Responded yesterday
Dear Wendini, It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We appreciate your feedback in regards to your recent stay at our hotel and we would like to let you know that reaching the highest score in all of the categories make us especially happy, thank you for your comments regarding our staff, rest assured we have shared them to the team. We are glad you enjoyed your stay with us and that our comfy fooms and breakfast met your expectations. Thank you very much for having recommended our hotel and we truly hope to welcome you soon again in the H10 Waterloo Hotel in London. Kind regards, Gina Alpe Front Office Supervisor
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Hotel's Favourite
I did extensive research prior to booking so had high expectations which were met even exceeded. After an overseas flight it was wonderful to be greeted by such a warm and friendly front desk staff. My room was upgraded ( for free thank you!) and while on the small side had
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Response from H10HLW, Front Office Supervisor at H10 London Waterloo
Responded 3 weeks ago
Dear cwuer, It was a pleasure to read your review on TripAdvisor. Thank you for sharing your experience and for the lovely words you chose to do so. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Therefore we are thrilled to hear that you found our location convenient with easy access to London's popular attractions. Receiving the highest score possible make us very proud. We greatly appreciate your warm recommendation to your clients. We are very glad that we were able to meet your expectations in all categories. We would like to thank you once again for having chosen our H10 London Waterloo. We are already looking forward to welcoming you soon again! Kind regards, Gina Alpe Front Office Supervisor
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I highly recommend this hotel for a stay in London! Great value for money compared to the kind of hotel and service you get, if you go for the cheaper hotels in London. Nice and clean place, very friendly staff, nice breakfast buffet, great views from the Skybar. Payed extra for
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Response from H10HLW, Front Office Supervisor at H10 London Waterloo
Responded 4 days ago
Dear inge195, It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We are glad that you enjoyed your stay with us and that our hotel in general, Skybar and our breakfast met your expectations. Also we are glad our convenient location made your stay comfortable. We do indeed place great emphasis on extending a professional service to our guests and we are glad to hear that we successfully achieved that during your stay with us. We greatly appreciate your warm recommendation and we hope to have you back in the near future. Kind regards, Gina Alpe Front Office Supervisor
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so my boyfriend booked this hotel as an early valentines day surprise and I was almost blown away, we had a room on the 11th floor and the view...well. it was incredible. the staff were polite and courteous throughout. we will every year spend the same day at this hotel. what a
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Response from H10HLW, Front Office Supervisor at H10 London Waterloo
Responded 5 days ago
Dear tonilouisetyrer1986, It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We appreciate your feedback in regards to your recent stay at our hotel a lot and the highest score in all of the categories make us especially happy. We always strive to provide an exceptional service to our guests and it is very rewarding to hear such a feedback. Thank you very much for having recommended our hotel and we truly hope to welcome you soon again in the H10 Waterloo Hotel in London. Kind regards, Gina Alpe Front Office Supervisor
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My husband and I stayed for his birthday as the hotel was in good proximity to our plans. The walk from Waterloo is very easy and took no more than 10 minutes. We arrived at the hotel around 1pm to be advised by a very lovely chap called Jose, that we could have our room
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Response from H10HLW, Front Office Supervisor at H10 London Waterloo
Responded 4 days ago
Dear LittleLambs, Firstly, we would like to thank you for taking the time to write such a review on Tripadvisor, your views are very much valued. It makes us very happy to hear that your stay started out perfectly with an early check-in and we are delighted that you describe our customer service as excellent. We are very glad that you enjoyed the views from our comfy rooms and the drinks at our Sky Bar. Receiving the highest score possible make us very proud. We are very glad that we were able to meet your expectations in all categories. Thank you very much for having recommended our hotel and we truly hope to welcome you soon again in the H10 Waterloo Hotel in London. Kind regards, Gina Alpe Front Office Supervisor
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Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Suite at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Standard Room Double Room Cityview at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Double Room at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Corner Room at the H10 London Waterloo
Professional photo exclusively commissioned by TripAdvisorH10 London Waterloo
The Deluxe Corner Room at the H10 London Waterloo
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123456151
Gatwick express runs every 15 mins to Victoria, then Uber or tube to Waterloo
1 vote
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Follow advise of those above. Heathrow Express and Tube . Short walk from tube station.
1 vote
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Dear Kelly S, Thank you very much for your interest in our hotel. I would like to inform you that we have a hair dryer in all our rooms. We truly hope to welcome you soon. Kind regards, Marilena Tzoutzi Front office Manager
1 vote
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Dear Camille B, Thank you very much for your interest in our hotel. I would like to inform you that we have a mini bar in the room so that you can keep your stuff cool. Regarding the DVD we do not have any in the room. We truly hope to welcome you soon. Kind regards, Marilena Tzoutzi Front office Manager
0 votes
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Hi I had same problem after being on the road for over a week. There is one closer (see previous response) but I went to Lambeth Dry Cleaners & Laundry, 16 Kennington Rd - turn left on Kennington Road as you head towards Lambeth Nth tube from the hotel. Guy in charge helpful & rushed my clothes through so thy'd be ready at 8am the next morning when they opened. Cost 22 quid for a big bag. All laundromats seem to be shut on Sundays
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12345619
"High floors have good views at night"
"ask for room on high floor"
"Ask for 1208"
"ask for a room higher up to get good views and for a quiet nights sleep"
"It is in an area close to many of the attractions in London."
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12345620
PRICE RANGE
US$152 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 london waterloo hotel london
LOCATION
United KingdomEnglandLondonLondon Bridge
NUMBER OF ROOMS
177
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