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H10 London Waterloo

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#193 of 1,078 Hotels in London
Certificate of Excellence
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2,890 Reviews from our TripAdvisor Community

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Showing 1,804: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

5 minutes from Elephant and Castle and Waterloo stations this is a great base for exploring London. I only stayed 1 night but the staff were friendly and helpful, check in was quick. My room on the 6th floor was facing the road but it was quiet despite all the traffic outside. Standard room, TV, minibar, safe, nice power shower...

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Helpful?
Thank Nicola81677
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Nicola81677 Thank you for writing a review of H10 London Waterloo on Tripadvisor. I am delighted to read that you felt so well looked after during your recent stay with us and that you found the rooms so spacious and comfortable. I am truly grateful for your high recommendation of our Hotel. We look forward to welcoming you back...

Reviewed 2 days ago NEWvia mobile

One of the best Spanish restaurants in London. Food was amazing, great wines, the sommelier had a great knowledge. We were offered samples of dishes and wine. And I cannot forget the desserts! Was a great night. All would have been perfect if they didn't start setting up for breakfast, but understandable as we left around 11pm and the restaurant...

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Thank To N
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear cTo N Thank you for your complimenting review of our 302 restaurant . It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the meal and the service delivered by our staff! Your encouraging feedback will certainly serve as a wonderful motivator for the entire team to continue striving for service...

London, United Kingdom
Reviewed 3 days ago NEW

The hotel has an incredible terrace on the top floor with a beautiful view on London´s skyline. The rooms are modern but what is most impressive is the kitchen. Amazing display of Spanish and modern cuisine.

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Helpful?
Thank vazquezigor
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear vazquezigor Thank you for choosing The H10 London Waterloo. It was a pleasure having you with us and thank you for taking the time to review your recent stay . We are delighted to read that you have enjoyed our facilities, The team in 302 was especially happy to read your complimentary words. Once again thank you for the...

Reviewed 1 week ago NEWvia mobile

Recently stayed in this hotel while visiting London. A fantastic room with brilliant views across the city, ultra modern and extremely clean. Very nice staff, friendly and helpful. The room has everything you need, USB ports, decent TV, safe deposit box, toiletries, hair dryer, mini bar and a very comfortable bed. My only criticism, and it is only minor, is...

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Helpful?
Thank rdc32
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear rdc32 It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with the team, and they...

Houston, Texas
Reviewed 1 week ago

The H10 Waterloo was a great hotel to stay. The rooms were cleaned very well, service was good. It was our first time to London, so it was nice being able to figure out London's layout while staying at the H10. We had a room with a city view and the rooftop terrace was amazing.

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Thank katoshay
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear katoshay Firstly I would like to thank you for taking the time to write such a review on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Furthermore, it is incredibly pleasing to learn that you appreciated the lovely views we have of the London Eye. We...

essex
Reviewed 1 week ago via mobile

My daughter and I had an amazing room, we had cocktails in the sky bar and tapas in the restaurant which was delicious. Breakfast was a huge selection to choose from, and the food was great. Thank you SOLEDAD, INES AND GARY FOR BRILLIANT SERVICE.

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Helpful?
Thank monkey2Essex
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear monkey2Essex Thank you for taking the time to write such a wonderful review. I am so pleased you enjoyed your stay with us, and that you found the room to be so comfortable. It was lovely to read that the team had looked after you so well; they take a great deal of pride in providing each guest with...

Willesborough, United Kingdom
Reviewed 1 week ago via mobile

What a disappointment. We had booked afternoon tea and all we got was luke warm tea, sandwiches in dry bread and desserts that looked like they had seen better days. The waitress never even asked if everything was ok and in fact after twenty minutes asked if she could take our table for another customer. We left feeling hungry. Complete...

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Helpful?
Thank patsieandjoe
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear patsieandjoe Thank you for sharing the much valued feedback regarding your recent visit to the H10 London Waterloo Hotel. We treat all feedback with the seriousness they deserve and I have passed on this information on to the respective departments so that we can improve and better ourselves for all future guests. I would like to sincerely apologise for...

Newmarket, United Kingdom
Reviewed 1 week ago

Stayed for 1 night for Christmas shopping trip. We arrived early and were able to drop off our bags. Found hotel easy, 10 minute walk from Waterloo station. When we booked in we were given a room on the 5th floor, but when we got there we found it was a twin room when we booked a double. Went down...

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Helpful?
Thank David P
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear David P, Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is very important to us. We are indeed delighted to read that you enjoyed your stay, the room and views plus the service provided by our team of dedicated members, we are also glad to know...

Reviewed 2 weeks ago

Staff was extremely sweet and helpful, even with off-menu requests. The room was clean, stocked and had a nice view of London and the shard despite all the cranes. The deck and view from the SkyBar was amazing, sitting there with a warm cocktail in the evening was a great choice. Both of us agreed they offered the best breakfast...

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1Thank CADTara
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear CADTara Thank you so much for sharing your recent experience with us. We are indeed delighted to read that you stayed with us , and enjoyed the facilities and services provided by our team of dedicated members. We are also pleased to read that you enjoyed your dining experience at the Waterloo SkyBar . We value your comments which...

Reviewed 2 weeks ago via mobile

Went there as a part of a business meeting that melted into a ling weekend of wondering through the city. Nice decor, comfy beds, stunning views on the Shard from our 10th floor room. Helpful staff, yummy british/spanish fusion morning buffet.

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Helpful?
Thank Zuzana K
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear Zuzana K Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is very important to us. We are indeed delighted to read that you enjoyed your stay, the room and views plus the service provided by our team of dedicated members, we are also glad to know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: €141 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#45 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#147 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
46 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
1 month ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fantastic view from the 12th floor”
 of 5 bubbles V3342QXdavidp, 26 Nov 2016 | Read review
“worth buying Deluxe room”
 of 5 bubbles rogerj313, 15 Nov 2016 | Read review
“Ask for a room on the 12th floor to get the views of the city or the river”
 of 5 bubbles thishf13, 7 Nov 2016 | Read review
“High floor, away from main road”
 of 5 bubbles sg1phileshipper, 7 Nov 2016 | Read review
“City view is very nice! London Eye etc.”
 of 5 bubbles Quest3, 2 Nov 2016 | Read review
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