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H10 London Waterloo

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#202 of 1,087 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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2,994 Reviews from our TripAdvisor Community

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Showing 1,855: English reviews
Ipswich, United Kingdom
Reviewed 2 days ago NEWvia mobile

Rude and unhappy staff Lovely rooftop terrace but bar has no atmosphere Poor room service Poor food from room service (nacho's with hardly any cheese on-doritos would have been better) Cold and "old" food on breakfast buffet and bananas all bruised Booked here for a family break, really wanted a rooftop bar. Turned up at 1pm and told room not...

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Helpful?
Thank GaryMoody
Reviewed 3 days ago NEWvia mobile

Awesome stay!!!! Weekend break for a birthday!!! Wow - amazing views from both the room and the Sky Bar. Won't forget this one!!! Welcome drinks on arrival with helpful staff. Room had an amazing view - both night and day of the london Skyline. Great comfy bed and bathroom. Helpful staff - ordered a cab without ant trouble. Hotel restaurant...

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Helpful?
Thank Ballymena1973
H10HLW, Front Office Desk at H10 London Waterloo, responded to this review

Dear Ballymena1973, Thank you so much for taking the time for writing a review about your recent visit to London on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Therefore I am very pleased to hear that you so enjoyed the spacious and comfortable rooms with a...

Durham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked through Superbreak for the weekend. Nice hotel, rooms are modern and clean. The bathroom is practical with bath/shower. Good views of the city. Good transport links, Waterloo tube station is about a 10 minute walk from the hotel. Very impressed with the breakfast and a good selection.

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1Thank Andrew K
H10HLW, Reception team at H10 London Waterloo, responded to this review

Dear Andrew K Thank you for writing a review of H10 London Waterloo on Tripadvisor. I am delighted to read that you felt so well looked after during your recent stay with us and that you found the rooms so spacious and comfortable. I am truly grateful for your high recommendation of our Hotel. We look forward to welcoming you...

Sherborne, United Kingdom
Reviewed 1 week ago NEWvia mobile

Great hotel with good location. Definitely head up to the roof terrace for a drink before it closes. Rooms are compact, but modern and clean. Breakfast is a good average hotel breakfast. Would stay again

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1Thank Sarah J
H10HLW, Night auditor at H10 London Waterloo, responded to this review

Dear Sarah J, Thank you for sharing your experience on Tripadvisor. I am happy to read you enjoyed your time at our H10 London Waterloo Hotel. I greatly appreciate your positive remarks pertaining to the guestrooms, location and gastronomy. Your feedback will definitely motivate our colleagues in our mission to completely delight and satisfy our guests. Once again, thank you...

Reviewed 1 week ago NEW

Conveniently within walking distance of Waterloo station. A warm welcome with a glass of cava was really lovely. Our room was on the top floor (12th) and the views over the city are spectacular. Nice modern room thoughtfully put together with plenty of poofty pillows. A large faced clock so you don't need your glasses! Weighing scales and shaving kit...

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Thank TootsieBones
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear Dawn, Thank you very much for posting a review in Tripdavisor. We are delighted to see that you enjoyed your stay in H10 London Waterloo Hotel and that you really liked your room. We constantly strive to achieve exactly what the title of your review confirmed and to keep the momentum rolling for every occasion. Once again, thank you...

Reviewed 1 week ago via mobile

Had to move room first night due to very noisy neighbours and adjoining door where noise just came straight through. Second room had a window/door that wouldn't close properly and kept coming open in the wind. Had to move room at 3am due to being a windy night. Breakfast set up was excellent, but no hot plates and coffee Luke...

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Thank Andrew R
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear Andrew R Thank you for kindly taking the time to write a review on TripAdvisor, as it is only through feedback that we are able to improve upon the services we deliver to our guests. We were very sorry to read what had transpired during your recent stay with us and I would like to sincerely apologise for the...

Reviewed 1 week ago via mobile

The staff were rude to us from the moment we arrived and checked in until the moment we picked our bags up and left the hotel. As a young couple in the hotel we felt we were looked down on by the staff, no wonder the hotel was empty. The location of the hotel was OK, short walk to Waterloo...

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1Thank Francesca B
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear Francesca B Thank you for kindly taking the time to write a review on TripAdvisor, as it is only through feedback that we are able to improve upon the services we deliver to our guests. We were very sorry to read what had transpired during your recent stay with us and I would like to sincerely apologise for the...

Reviewed 1 week ago

Had a very enjoyable stay here. Staff very pleasant. Had a bit of a leak in our bathroom and we informed reception by the time we'd got back later on in the day, leak fixed and all cleaned. Breakfast was super, great selection. Our room was very clean too. Def stay here again

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Thank Sandrapaulsophdan
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear Sandrapaulsophdan Thank you for your complimenting review of H10 London Waterloo. It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the spacious and comfortable room, as well as the service delivered by our attentive reception team. Your encouraging feedback will certainly serve as a wonderful motivator for the entire team...

cirencester
Reviewed 1 week ago

We were given a tapas meal for 2 for Christmas We went on a horrible wet windy night 12th Jan . The weather was ghastly BUT the food and staff were great . We were greeted by a lovely young man from Orense and served by a charming young waiter from Malaga . The tapas were authentic and tasty ,...

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Thank Zarasmum1
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear Zarasmum1 Thank you for your wonderful review. We constantly strive to achieve exactly what the title of your review confirmed and to keep the momentum rolling for every occasion. The team in 302 was especially happy to read your complimentary words to our two restaurant team members, thanks you for your kind words. Once again thank you for the...

Graz, Austria
Reviewed 1 week ago

I booked this hotel for my last business trip to London in february 2017. The hotel is 5 walking minutes from waterloo station. You can reach it in 3o minutes from LH, using the LH express, and from 30 minutes from LCY as well. I had to visit the excel, and it was easy to get there using the jubilee...

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Thank szimmermann28
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear szimmermann28 Thank you so much for taking the time to write your review. I am pleased you found our location, so close to the London Eye and minutes away from Waterloo Station, to be so convenient. I am happy you enjoyed your room and I am delighted you found the team to be so friendly and efficient – they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: €144 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity and Jetsetter so you can book your H10 London Waterloo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#44 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#153 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
50 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
4 months ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best City Views are from the top floor (12th).”
  • The picture doesn't do it justice!
 of 5 bubbles TootsieBones, 14 Feb 2017 | Read review
“Tapas were great”
 of 5 bubbles Zarasmum1, 11 Feb 2017 | Read review
“room 1211 on the last floor has a nice view”
 of 5 bubbles szimmermann28, 11 Feb 2017 | Read review
“Stay on the odd/numbered side of the hotel for possible less siren noise”
 of 5 bubbles SLWS5775, 6 Feb 2017 | Read review
“Best city views request a high floor”
 of 5 bubbles Homeboy74, 2 Feb 2017 | Read review
5 of 5