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Room & Suite (1533)
Dining (373)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Plaza Westminster Bridge London
Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#385 of 1,208 in London
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Situated opposite Big Ben and the Houses of Parliament, Park Plaza Westminster Bridge London places guests at the heart of central London. The London Eye, the London Aquarium and the city’s finest theatres, restaurants and bars are just steps away. The contemporary guestrooms and suites include large family-friendly Studio Rooms with bedroom, bathroom, kitchenette and living space with pull-out sofa bed. Enhanced amenities and extra space are on offer in the chic Penthouses and Suites. Dining options include Brasserie Joël, Ichi Sushi & Sashimi, 1WB Lounge & Patisserie and Primo Bar. The hotel also boasts a fitness centre with a 15-metre pool and Mandara Spa.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Taxi service
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
153Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
Contact
200 Westminster Bridge Road, London SE1 7UT England
Getting there
WaterlooUnderground4 min
EmbankmentUnderground10 min
Car HireSee all London car hire
23253Reviews538Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Came with my family for weekend, lovely hotel, great room and very friendly staff. Great service from Tea the waitress Great location for the central of London with views of Big Ben and Westminster . -
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Date of stay: May 2022Trip type: Travelled
Helpful
+1
Hotel's Favourite
Stayed for Christmas l, arrive by train at Waterloo so the location is perfect for me, I was upgraded to a family suit which was extremely kind. The hotel feels high end without the high end price tag, the beds and pillows are extremely comfortable. The staff very helpful and friendly. The pool feels luxurious and is a great temperature. Breakfast was buffet style the plates were heated so your breakfast stayed warm and an egg station, so the eggs are cooked fresh to order, I personally would rather have everything cook to order, I’m sure that way there would be a lot less waste. I would like to see something happening in the area that used to be used for the executive lounge, I always liked to use it. It’s a great space with lovely views of Big Ben and Westminster bridge. Such a waste. My last three stop overs at this hotel left doubts about staying again, (July 21, the tennis event stopped us using the hotel to its full potential. August 21, there was an awful smell in our room, which I reported and was told someone from the hotel would contact me they didn’t. September 21, due to COVID restrictions the pool numbers are restricted which meant our party of seven on this occasion could not swim together as they couldn’t fit us in) but this time it redeemed itself, the hotel was clean, we felt welcomed, and I really enjoyed staying here for Christmas, I’m so glad I give it another chance.…
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Date of stay: December 2021Trip type: Travelled
22 Helpful votes2 Reposts
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded 29 Dec 2021
Dear Michelllechampers, thank you for taking the time to share your feedback. We are thrilled to hear about an amazing experience you had during your Christmas stay with the family and that you trusted us again. We hope your next stay will be also great. Best regards, Anna
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Great central location and overall value. Rooms are decent but I thought the layout a bit peculiar. I get having a separate living area but it was too big in relation to the bedroom which was cramped for closet space. The bathroom in the middle of the room threw off the spaciousness it would have felt like more of if they had not divided it out like they did. Otherwise, good experience and great view of Big Ben from our room!
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Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded yesterday
Thank you for taking the time to review your stay with us. We are glad to know you had a good experience with us and enjoyed the location. We look forward to welcoming you back to our hotel in the future. Best Wishes, Kristine
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Great location venue and staff, one criticism. The hot water in the shower, bath and sink was painfully slow to warm up. Not only was it inconvenient to wait so long for the water to warm up the flow was feeble. Please give some thought the the environmental effect of the wasted water lost during the time it takes to warm up !!
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Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded yesterday
Thank you for taking a moment to share your experience. We are glad you enjoyed the location of the hotel and we appreciate your suggestion. We care about our planet and are continually looking for ways to be more sustainable. We look forward to welcoming you back again soon. Kind Regards, Kristine
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Needed a hotel for one night near Southbank. The Park Plaza Westminster Bridge is nicely located. The room had a nice big bed and a separate sitting area, but due to the bathroom in the middle felt still a bit small. Atmosphere is more trendy than cosy. Had a good night sleep, though.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded yesterday
Thank you for your review. We are glad you enjoyed your stay with us and had a good night sleep. We look forward to welcoming you back again soon. Kind Regards, Kristine
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Christina our server was incredible!!!! Food was great and so was the service and presentation! Recommend for a quiet dinner for sure. The scallops with black pudding and salmon filet were spectacular!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded yesterday
Thank you for taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Best Wishes, Kristine
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If you’re looking for superb service with good food, come here for a relaxing experience. Cristina balanced perfectly her attentiveness to every aspect of our service with her friendly , authentic customer service. The support team matched her level of experience. Will definitely come back again!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded yesterday
Thank you so much for your kind review and rating. We are delighted that you are happy with the service that we provide and in particular with Christina. We will make sure to share this feedback with our team. We hope to see you again very soon. Kind regards, Kristine
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Super glue left in room from maintenance that was in reach of a child and a towel left in bathroom. Shower didn’t work either which was a nice discovery before business meeting. Very disappointed in what should have been a pleasant experience. Would like to hear from the manager
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Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded 2 days ago
Thank you for your feedback. I apologise for the concerns you have shared about your experience at our hotel. Please reach out to us at customerservice@pphe.com with your reservation details, so we can investigate further with our hotel team. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Kristine
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When we arrived to the hotel, we were approached by a security guard who rudely asked us where we were going, I responded to check in, in which he moved out of the way. We were then left standing for over 25 minutes in order to check in & when we did eventually get to, the girl was extremely rude & unwelcoming. Apart from that the room was lovely & the bed was comfortable, the shower head was leaking in turn drowning the floor, luckily my boyfriend is a handy man & managed to fix it & stop it leaking. Apart from the few hiccups with the check in & the shower, the food & drink in the primo bar was gorgeous. Unsure if I will stay again but I will definitely pop into the bar again for an Amaretto sour.
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Date of stay: May 2022
Value
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded 2 days ago
Thank you for your review and for choosing our hotel. Whilst we are pleased to see you enjoyed your room and Primo Bar, we are sorry to see that your stay didn't quite live up to a 10/10 experience - which is always our aim. We hope to see you again soon and wow you with our best services. Kind Regards, Kristine
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Stayed 1 night in the parc plaza Westminster Bridge, was lovely. Perfect location for the work event I was attending, fantastic facilities and perfect breakfast buffet. Highly recommended and will be back in August for a family trip to London.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from CustomerService PPHE, Owner at Park Plaza Westminster Bridge London
Responded yesterday
Dear Ann, Thank you for sharing this positive review. We appreciate our location just as much as you do. It is nice to read your comments regarding the facilities and breakfast. We hope you’ll stop by again soon when you’re in the neighbourhood. Kind regards, Kristine
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PRICE RANGE
US$283 - US$412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza westminster bridge london hotel london
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
1019
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Claim Your Listing Frequently Asked Questions about Park Plaza Westminster Bridge London
Which popular attractions are close to Park Plaza Westminster Bridge London?
Nearby attractions include London Eye (0.3 km), BrakeAway Bike Tours (0.05 km), and Witness for the Prosecution (0.1 km).
What are some of the property amenities at Park Plaza Westminster Bridge London?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza Westminster Bridge London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Plaza Westminster Bridge London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Plaza Westminster Bridge London?
Yes, parking is available to guests.
What are some restaurants close to Park Plaza Westminster Bridge London?
Conveniently located restaurants include Crust Bros, The Library at County Hall, and Locale.
Are there opportunities to exercise at Park Plaza Westminster Bridge London?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Park Plaza Westminster Bridge London?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza Westminster Bridge London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Plaza Westminster Bridge London?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Park Plaza Westminster Bridge London?
Many travellers enjoy visiting Churchill War Rooms (0.9 km), Tower of London (2.9 km), and Houses of Parliament (0.6 km).