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The Arch London

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The Arch London
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1,585 Reviews from our TripAdvisor Community

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Showing 1,408: English reviews
New York City, New York
Reviewed 4 days ago NEW

My boyfriend and me have promised to return every Feb.14 weekend to the Arch. Everything was brilliant and is now our go-to place for an opulent stay. We're still talking about the breakfast 😘. It was delicious.

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Helpful?
Thank kafidnyc
Eva M, General Manager at The Arch London, responded to this review

Dear kafidnyc, Many thanks for your five-star review. We are glad that staying at The Arch London became your new tradition and we are looking forward to seeing you next year again. Warm regards, Eva

Reviewed 6 days ago NEW

Warm welcome as soon as we stepped out the cab, friendly and helpful staff and delicious breakfast brought to the room. Service was great, especially Victor who found me a nice vase for my girlfriend's flowers. Helped make a special Valentine's Day.

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Helpful?
Thank Nick H
Eva M, General Manager at The Arch London, responded to this review

Dear Nick H We are absolutely delighted to receive your five star review, thank you. I am so very proud of our wonderful team and I thank you for taking the time to recognise Victor who made your Valentines stay special. Warm regards Eva

Ruse, Bulgaria
Reviewed 1 week ago NEW

The hotel is very close to the center of the city. Rooms are large, clean and comfortable. Personal is very helpful. On the ground floor, there is restaurant which can satisfy even the most fastidious taste. Highly recommended

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Helpful?
Thank galenag2014
Eva M, General Manager at The Arch London, responded to this review

Dear galenag2014, Many thanks for your five-star review and for recommending us so highly. We are delighted that you enjoyed your stay and we do hope to welcome you back to The Arch London when you next have occasion to visit London. Warm regards, Eva

Reviewed 1 week ago via mobile

Excellent central small luxury hotel. We were upgraded to a deluxe room on the 5th floor. Quiet, really comfortable room, lovely touches like free soft drinks, excellent breakfast and lovely staff. Would definitely recommend and return

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Helpful?
Thank Carol B
Eva M, General Manager at The Arch London, responded to this review

Dear Carol B Reviews such as yours are wonderfully motivational for our team who strive to provide the best service possible. We are delighted to see you enjoyed your stay and appreciate your review immensely, Kind regards Eva

New York City, New York
Reviewed 1 week ago

This small boutique hotel is my home away from home in London, situated on a beautiful, quiet street steps away from Marble Arch and the bustle of Oxford Street. Only once did I stay elsewhere and I was so homesick for the Arch that I walked over to buy a bathrobe. Courteous, attentive (but never obsequious) staff, lovely rooms--each one...

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Helpful?
Thank sbgleason
Eva M, General Manager at The Arch London, responded to this review

Dear sbgleason What a wonderful review, we strive to offer a home away from home service and are very pleased to have seen your review. Thank you for taking the time. I look forward to welcoming you back when you're next in town, Regards Eva

Singapore, Singapore
Reviewed 1 week ago

This is my second stay at The Arch. Highly recommended for the comfort of modern furnishings, convenience to nearby restaurants and public transportation, and impeccable service of all staff encountered throughout visit. Good-sized 24-hour basement gym little advertised, nice and quiet for yoga/cardio/lifting and extra bottled water.

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Helpful?
2Thank mengyoonion
Eva M, General Manager at The Arch London, responded to this review

Dear Mengyoonion Thank you for your five star review, I am delighted to see you enjoyed your time with us. Kind regards, Eva

Melbourne
Reviewed 1 week ago via mobile

We stayed at The Arch for 2 nights upon arrival in London. Terrific location and absolutely superb service! Great rooms, with lovely views either side of the building. Breakfast is fantastic and not overpriced. Lounge area / library for guests is wonderful at the end of the day. Shower in room was fantastic - huge shower head and good water...

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Helpful?
Thank Josh T
Eva M, General Manager at The Arch London, responded to this review

Dear Josh T, Many thanks for your five-star review. We are so glad that you enjoyed your stay with us and we do hope to welcome you back to The Arch London when you next have occasion to visit London. Warm regards, Eva

Milan, Italy
Reviewed 2 weeks ago

We organised a Private dinner last week at the Arch London. Booking through Elizeu who was extremely helpful and professional in organising all the coordination and last minute requests! We were all very statisfied and will suggest the location for the future!

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Helpful?
2Thank ottaviaferrario
Eva M, General Manager at The Arch London, responded to this review

Dear ottaviaferrario, Thank you very much for your five-star review. Our team is an asset and feedback like yours makes them proud of their achievements. We do hope to welcome you back to The Arch London soon. Warm regards, Eva

Guildford, United Kingdom
Reviewed 2 weeks ago

This is a classy hotel in a wonderful location. Close to Oxford Street but in the upmarket area of Marylebone. We were lucky to have one of the Executive Suites for the night which was very special. Tucked away at the end of the corridor our room was very comfortable and private. We ate in the hotel in the evening...

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Helpful?
Thank Ellen16_11
Eva M, General Manager at The Arch London, responded to this review

Dear Ellen16_11, Many thanks for your five-star review and for recommending us. We are delighted that you enjoyed your experience at The Arch London and we do hope to welcome you back to our hotel soon. Warm regards, Eva

Reviewed 3 weeks ago

We held a Private Dining event at The Arch London a few weeks ago. Booking through Elizeu who coordinated our requirements with the staff, he was fantastically helpful and organised. All the staff were extremely welcoming and our guests thoroughly enjoyed the food. I would definitely recommend The Arch, their help meant the event went smoothly and guests received a...

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Helpful?
Thank Tori K
Eva M, General Manager at The Arch London, responded to this review

Dear Tori K, Thank you for your fantastic review and for recommending us. We are glad that you enjoyed your private dining event at The Arch London. The whole team will be delighted to know that we delivered our best service to your group. We do hope to welcome you back and please do not hesitate to let myself or...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: €260 - €441 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#17 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
22 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location was excellent”
 of 5 bubbles kafidnyc, 17 Feb 2017 | Read review
“Request a room further from the lift for a quieter stay.”
 of 5 bubbles mengyoonion, 10 Feb 2017 | Read review
“Executive rooms are excellent for short stays”
 of 5 bubbles TalehA, 29 Jan 2017 | Read review
“We had a room at the back overlooking the mews and it was quiet.”
 of 5 bubbles job632017, 27 Jan 2017 | Read review
“Join SLH and gain the chance for a room upgrade; rooms on the east side are quieter as they face into a large courtyard.”
 of 5 bubbles thinkingab0utit, 25 Jan 2017 | Read review
5 of 5