I had called today 14 Jan around 4pm, to request a simple information ,and apart of receiving a very rude answer and unprofessional attitude, the background Asian receptionist gentleman just shut the phone without explications..I had called again and same attitude, is absolutely inadmissible that some peoples they are given this job role without passing an examination and have the apropiate attitude.Extremly dissapointed.I highly recommend the manager who employ individuals for a role,to make a proper evaluation of the potential staff..Very rude.
what a lovely stay where shall i begin from the get go ! we was greeted by sayeed what a gem he looked after us and was very professional. The apartment was lovely great location and fully refurbed what a beauty of a stay ! highly recommend it anyone staying in the area please come and visit !
Dockside apartments at excel in TripAdvisor Close to excel exhibition, clean apartments, thanks to saeed and his team special housekeeping.i came here from usa and just 30 minutes away from central london. Thank You. I will definitely come back and got saeed offer 10% discount for my next stay.
If you want to be woken up in the middle of the night by loud parties on almost every night of the week then this is the place for you. I stayed with work colleagues for several weeks and all 5 of us regularly had our sleep disturbed by excessive noise between 1130pm and 6am coming from other rooms or from the hallway outside your room. The "security guard" (if you could locate him despite supposedly being 24/7) refused to deal with the noise as it appeared he was to frightened to confront the party goers, many of whom were not staying at the hotel but came to party with their friends who were. My worst hotel experience in 20+ years. I strongly advise you not to stay here unless you want to deprive yourself of sleep. Truly awful.
Had a really great stay, but was mad even better by the service provided by Tahmim. Was really welcoming, looked after us and changed around the rooms to make it better for us. Will definitely be returning! Hopefully it will be the same staff and welcoming next time. X
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