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Seraphine London Kensington Gardens

04/06/2017 05/06/2017
1 room 2 adults 0 children
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432 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Reviewed 3 August 2015 via mobile

I spend here two nights when i was on business trip in London. Hotel is small but comfortable, main benefit of this hotel is location close to park and other nice places. Room was clean, small with comfortable bed and wi-fi. Stuff on reception an room service was fine as well. If you are looking for fine hotel close to...

Thank Marcel H
Greater Melbourne, Australia
Reviewed 27 July 2015

Small room, but all we needed for a marvellous week in London. Spotlessly clean, serviced daily and an excellent breakfast. Helpful staff and free wifi. A lovely beginning To our month in the U.K. Walking distance to district and circle lines, wonderful position!

Thank Travelpair15
Essex, United Kingdom
Reviewed 26 July 2015

Stayed at hotel for two nights. Room was a double but very small. As room was located at back of hotel, we're not disturbed by road noise but did overlook air conditioning units from other buildings. The air conditioning in the room was not efficient enough to cope with hot weather. Conveniently located for Kensington Palace and other local attractions.

Review collected in partnership with Amoma.com
Thank richardjM7426SV
Maidenhead, United Kingdom
Reviewed 24 July 2015

Plain and simple, booked a Deluxe room via Expedia. Called the hotel to confirm the booking straight after only to be told they had sold out of deluxe and that I had booked a standard. Called Expedia, who spoke to the hotel at the same time. The hotel guaranteed I wouldn't be charged and the matter was resolved...6 weeks later...

2Thank DJP_Explorer
Chennai (Madras), India
Reviewed 21 July 2015

Stayed here with my family for 2 nights in a triple room. Kensington underground station is about 8 min walk from this property. Room was OK but bit noisy at times as our room was facing the road & its not soundproof at all. Getting big luggage on upper floors is bit of a challenge as elevators are outdated &...

Thank girishrao666
Ludwigshafen, Germany
Reviewed 14 July 2015

Really small hotel near the park. First time I passed the hotel because there is only a small entrance. You can use the elevator or the stairs - but beware of the stairs! There are much of them. Staff is very friendly. Breakfast wasn´t a big thing. We decided to eat outside. Rooms is cozy - I have had a...

Thank mamaannalinchen
Manchester, United Kingdom
Reviewed 9 July 2015

We booked this hotel as we were attending a concert at the Royal Albert Hall and wanted to stay nearby. Situated right on Kensington High Street right opposite Kensington Gardens (which were beautiful) the entrance is a doorway between 2 restaurants, I almost walked past it but thankfully knew what to look for after reading previous reviews. Our room on...

1Thank 318CarolynC
Reviewed 2 July 2015 via mobile

This place is like an Escher fever dream of awfulness. The layout is beyond absurd, narrow staircases leading you up and down narrow rows and false doors and fake windows. The rooms are minuscule to the point of parody. The wifi goes out with a sneeze.

2Thank Tim T
Reviewed 30 June 2015 via mobile

Located on Kensington high street this is perfect for sight seeing near to the tube,, The hotel rooms are lovely and comfortable,, a continental breakfast is included the only problem is the dining area is a little small One word of advice is to take photo Id with you as they ask for it when you check in

1Thank sam s
Manchester, United Kingdom
Reviewed 26 June 2015

I booked a single room as I needed somewhere to stay whilst attending an evening event in London. As other people have said, the rooms are quite small, but I found it cosy, clean and decorated nicely. My room was at the back of the property so no issues with outside noise. Upon entering there's a long staircase you have...

Thank two_lights

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04/06/2017 05/06/2017
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  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built around an old flour mill, on the banks of the River Bulbourne, the hotel offers comfortable and relaxing surroundings, free parking and free wireless broadband internet access. In the heart of the Hertfordshire countryside, within easy walking distance of the Grand Union Canal, the Best Western Watermill Hotel has a convenient location from which to explore all of the local attractions and places of interest. Centred around the original watermill and with panoramic views of the river, the hotel provides a peaceful retreat away from the surrounding commercial centres. The Riverside Bar is open 24 hours a day and serves a wide range of drinks, snacks and light meals. The Riverside Restaurant is open for breakfast, lunch and dinner, and offers imaginative cuisine complemented by a carefully selected wine list. Room service is available around the clock. The 71 en suite rooms are modern, spacious and tastefully furnished with all the modern comforts and facilities you need. The hotel offers various accommodation and park & fly packages, all of which are competitively priced and available all year. Couples particularly like the location — they rated it 8 for a two-person trip. We speak your language! ... more   less 

Additional Information about Seraphine London Kensington Gardens

Address: 9 Kensington High Street | Bourne End, London W8 5NP, England (Formerly Best Western Seraphine Kensington Gardens Hotel)
Region: United Kingdom > England > London
Price Range: €118 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seraphine London Kensington Gardens 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Seraphine London Kensington Gardens
Hotel Style:
#322 Business Hotel in London
#373 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Seraphine London Kensington Gardens staff and other travellers.
10 questions
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Swansea, United Kingdom
over a year ago
Port Huron, Michigan
10 months ago

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Questions? Get answers from Seraphine London Kensington Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was told front rooms were noisey but found not to be a problem”
PeterA407, 11 May 2017 | Read review
“Avoid 204 at all costs (I'm not sure any others are better mind you!)”
  • Worn shower tray
  • Shabby furniture
  • The tiny grab I had to squeeze myself through to get to the other side of the bed
  • Worn carpet in room
  • Tiny gap at end of bed
  • Bathroom view
stepho863, 29 Mar 2017 | Read review
“First floor rooms are off reception and breakfast area so was noisy at meal times from televisions mounted on walls.”
paulsU2063CG, 8 Dec 2016 | Read review
“Avoid the hotel and go elsewhere”
vincentdE9094KZ, 13 Nov 2016 | Read review
“Don't stay there!”
EA7, 1 Nov 2016 | Read review
5 of 5
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