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30/7/2017 31/7/2017
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    Seraphine London Kensington Gardens

    9 Kensington High Street | Bourne End, London W8 5NP, England
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    Best prices for your stay
    30/7/2017 31/7/2017
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$176/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$135
    US$132
    SAVE US$3
    US$135
    US$131
    Traveller (102)
    Room & Suite (138)
    Dining (17)
    51 Kensington Court Limited
    92 reviews
    #730 of 1,068 hotels in London
     
    Best Western Seraphine Kensington Olympia Hotel
    424 reviews
    #119 of 554 B&Bs / Inns in London
     
    Kensington House Hotel
    364 reviews
    #486 of 1,068 hotels in London
     
    Royal Garden Hotel
    3,175 reviews
    #91 of 1,068 hotels in London
     
    Overview
    • Excellent23%
    • Very good42%
    • Average20%
    • Poor7%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Conference Facilities
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    51 Kensington Court Limited
    92 reviews
    #730 of 1,068 hotels in London
     
    Best Western Seraphine Kensington Olympia Hotel
    424 reviews
    #119 of 554 B&Bs / Inns in London
     
    Kensington House Hotel
    364 reviews
    #486 of 1,068 hotels in London
     
    Royal Garden Hotel
    3,175 reviews
    #91 of 1,068 hotels in London
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (442)
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    1 - 5 of 354 reviews

    Reviewed yesterday

    Overall a great experience and I especially enjoyed the walk-in shower. Great location with a bus stop just outside the building. Very friendly staff and free Internet access provided every day. ++ Bathroom and shower + Staff, breakfast, location - room size

    Thank JessicaJ340
    Reviewed 1 week ago

    First the good stuff: 1) Great Location - and kind of tucked away 2) Breakfast - pretty good 3) AC in the rooms worked well 4) Clean rooms Now a couple of things that need improvement: 1) Elevator was NOT working - we were there...More

    Thank JMSTCYR
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 1 week ago

    Dear guest Thank you for your review and I am sorry that you encountered a few issues during your stay with us. Unfortunately both the lift and the boiler being mechanical services were beyond our control and were not able to correct during the 2...More

    Reviewed 2 weeks ago via mobile

    At short notice I needed a room for a early business meeting. Location was perfect a I needed a hotel room for a early business meeting in central London. It was perfect for a stroll out into Hyde park followed by dinner in wagamama opposite...More

    Thank MrMartin2017
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 1 week ago

    Dear Guest Thank you for your wonderful review and I am pleased that you enjoyed your short stay with us. I agree with the car parking charges but most places in London tend to be on the expensive side. I think they are trying to...More

    Reviewed 2 weeks ago

    This small old hotel has a major location advantage... facing the Kensington garden... on the high street... staff are friendly and helpful...housekeeping is good...limited breakfast spread..free wifi works okay. However the rooms are small...so are the toilets... the approach has stairs till first/lobby floor... the...More

    Thank Odiya
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 1 week ago

    Dear guest On behalf of the entire team please accept my sincere apologies for not being able to fulfil your expectations. We do take great pride in our location and service but unfortunately the part for the lift had to be shipped from Italy and...More

    Reviewed 3 weeks ago

    Stayed here overnight when attending a concert at the Royal Albert Hall, which is only a 10 min walk away. The staff are very friendly and helpful. The room was clean and modern, bottled water and biscuits as well as tea and coffee making facilities....More

    Thank Noel M
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 3 weeks ago

    Dear Guest Thank you so much for your wonderful review. I get very excited when I read comments about the staff going the extra mile. I do look forward to hopefully welcoming you persdonally on your next visit to London. Kensington is an ideal location...More

    51 Kensington Court Limited
    92 reviews
    #730 of 1,068 hotels in London
     
    Best Western Seraphine Kensington Olympia Hotel
    424 reviews
    #119 of 554 B&amp;Bs / Inns in London
     
    Kensington House Hotel
    364 reviews
    #486 of 1,068 hotels in London
     
    Royal Garden Hotel
    3,175 reviews
    #91 of 1,068 hotels in London
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$134 - US$198 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #322 Business Hotel in London
    • #374 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Seraphine London Kensington Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    • Also Known As
    • Seraphine London Kensington Gardens
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    Traveller (102)
    Room & Suite (138)
    Dining (17)
    Hotel & Grounds (89)
    Bathroom (21)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Craig P
    27 January 2017|
    Answer Show all 4 answers
    Response from Paul S | Reviewed this property |
    Some confusion here because of the name of the hotel. The seraphine at kensington is nowhere near the Apollo. The Apollo is at Hammersmithand the Hammersmith Seraphine Hotel is literally 15 minutes walk to this venue. If by... More
    0
    Votes
    whlrydr
    26 January 2017|
    Answer
    Response from Ronnie C | Property representative |
    Dear Guest, Thanks for your sending us this question, we would like to share that we dont have accessible rooms in Seraphine London Kensington Gardens, but 2 of our sister hotels do have accessible room with shower, both... More
    0
    Votes
    Millie T
    11 July 2016|
    Answer Show all 7 answers
    Response from Rachael213 | Reviewed this property |
    Yes it has from the first floor but not at ground level (if my memory serves me right) reception is also on first floor
    1
    Vote
    Room Tips
    "Make sure the elevator is working, before you book!"
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    "Road facing rooms are noisy."
    Read review
    "was told front rooms were noisey but found not to be a problem"
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    "Avoid 204 at all costs (I'm not sure any others are better mind you!)"
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