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Park Grand London Paddington

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#324 of 1,087 Hotels in London
Certificate of Excellence
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Park Grand London Paddington
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2,616 Reviews from our TripAdvisor Community

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Showing 2,307: English reviews
Stockholm, Sweden
Reviewed 4 days ago NEW

If you put value on a short walk to public transport and a good breakfast before you take off, this is a good choice. They offer both English and Continental breakfast, but opposite to other places, the food is actually fresh (as in fresh pineapple pieces for your yoghurt, nothing canned) and tasty. They also have high quality teas. The...

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Helpful?
Thank SanjaAbroad
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear SanjaAbroad, Thank you for taking the time to comment on your stay at Park Grand London Paddington. We understand that you found the room small, however I would like to advise you that we have different categories of rooms which are bigger and I am sure you would be comfortable with that. We are pleased you enjoyed the breakfast...

Reviewed 6 days ago NEW

Staff is very friendly and helpful Extremely clean guestroom Quick check in and out services Perfect location I found this place mentioned on a blog, and what a lucky find it turned out to be! Having worked in multiple hotels, I can absolutely recommend this place to anyone.

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Thank Luci G
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Luci G, Thank you for sparing your time to comment on your stay at Park Grand London Paddington. We appreciate all the feedback and use the same to improve our service to the guests. We are delighted that you enjoyed your stay and the service provided. We look forward to welcoming you back again in the future. Kind Regards,...

Chorley, United Kingdom
Reviewed 1 week ago

Stayed in a Club Room one weekend in February 2017. The room was very nicely furnished although I'm not sure how much better it is than a standard room. I know you get bathrobes and a newspaper thrown in. Bed was very comfortable. View from our particular room wasn't exciting and made the room a bit dark. Bathroom was a...

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Thank turgonuk
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear turgonuk, Thank you for choosing Park Grand London Paddington for your stay in London. We are pleased you enjoyed your stay and the service provided to you. We appreciate your comments and use the same to improve in order to make guests' stays more enjoyable. We would love to welcome you back again in the future. Kind Regards, Sofia...

Minsk, Belarus
Reviewed 1 week ago

Actually, I am surprised that the hotel does not have the highest ranking. I does deserve it! The location could not be better: next to Hide Park, 30 minutes walk to Oxford circus. Metro is nearby Very new, clean and comfortable rooms. Breakfast is delicious! Definetely recommended!

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Thank Alena B
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Alena B, Thank you for sharing your experience at Park Grand London Paddington. We are delighted that you had a comfortable stay and the breakfast. We are pleased that the location met your requirements. We would love to have the pleasure of welcoming you back again in the future. Kind Regards, Sofia Gomes

Reviewed 1 week ago via mobile

Good, would come back, nice staff, good breakfast, clean, good wifi, near the tube ( bakerloo,circle and district line) and railway (heathrow express) Only minus is that we expected bigger size bed ( bigger then queen size for sure) when we upgraded ourselves to club room We got complimentary fruit and two bottles of water on our first day and...

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Thank nina_split
PGHotelManagement, Guest Relations Manager at Park Grand London Paddington, responded to this review

Dear nina_split, Thank you for sharing your travel experience at Park Grand London Paddington. We appreciate your valuable feedback as it helps us identify the areas which we need to focus on to improve the experience of our valuable guests. Our hard working team was pleased to serve you at the duration of your stay. We are so glad that...

Warrington, United Kingdom
Reviewed 1 week ago

We had hunted for a decent price for an overnight stay in London due to an award I was a finalist for. When we arrived at this hotel not only did we get a great price - also an upgrade - to a suites! Getting back into Covent Garden was quick and easy (we used Uber). Will be first choice...

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Thank ElaineHanzak
PGHotelManagement, Guest Relations Manager at Park Grand London Paddington, responded to this review

Dear ElaineHanzak, We cannot thank you enough for your wonderful feedback on your stay at Park Grand London Paddington. We were proud to be you r choice of accommodation while in London for such a special occasion. We are delighted to read that you enjoyed the location and very much appreciate you mentioning our fantastic team.Providing our guests with the...

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for my girlfriends birthday. We booked through booking.com and what we paid for was what we expected. We did have an issue or two during our stay, which to my surprise, was followed up by management after my visit and handled professionally. Has to be said, that if customer service was anything to go by, Park Grand do...

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Thank JRE1995
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear JRE1995, Thank you for choosing Park Grand London Paddington for your stay in London. We are really sorry for the issues you had faced and we are delighted that you were happy with the customer service provided to you. We would love to have the pleasure of welcoming you back again in the future. Kind Regards, Sofia Gomes

Reviewed 1 week ago via mobile

There's nothing amazing about the hotel, but there aren't many things wrong with it either. It is well located, and the bellboys and other workers are very helpful and ensure to greet you even if you're looking in the other direction. However, the hotel itself seems a little cramped, especially on the ground floor. There is no smoking area to...

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Thank Jay K
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Jay K, Thank you for taking out your valuable time to comment on your stay at Park Grand London Paddington. We are pleased that you enjoyed the service provided throughout your stay. I would like to advise you that we do have an ashtray outside the hotel to the left of the main entrance for the use of all...

Cromer, United Kingdom
Reviewed 1 week ago

Excellent, sincerely warm welcome. Upgrade to Junior Suite appreciated by my wife and I, thus the room and facilities exceeded my expectations. The quiet of the room and the bed quality were noteworthy though as I am 6' 4" a longer bed would have helped. The Hotel was not too far from Paddington Station but front desk had taxis at...

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Thank kenjohnsims
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear kenjohnsims, Thank you for choosing Park Grand London Paddington for your stay in London. We are delighted that both you and your wife enjoyed the upgrade provided to you for your stay which made your stay more enjoyable. We hope to welcome you back again in the future. Kind Regards, Sofia Gomes

Derby, United Kingdom
Reviewed 1 week ago

A short walk away from Paddington station along pleasant roads, this hotel is a lovely place to stay. Our room was an upgrade, and was beautiful - nice and big with lovely touches such as a free small bottle of wine, fruit and the usual tea,coffee and plenty of toiletries. The room is very tasteful set out and one of...

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Thank pubble
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear pubble, Thank you for choosing Park Grand London Paddington for your stay in London. We are delighted to read that you had such a memorable stay with us. We always do our very best to always provide the best customer service to all our guests. We would love to welcome you back again in the future. Kind Regards, Sofia...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Paddington

Address: 1 Queens Gardens | Bayswater, London W2 3BA, England
Region: United Kingdom > England > London
Price Range: €113 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Paddington 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Park Grand London Paddington Hotel London
Hotel Style:
#222 Business Hotel in London
#235 Luxury Hotel in London
#258 Family Hotel in London
#347 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Paddington staff and other travellers.
22 questions
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Questions? Get answers from Park Grand London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see it first, so you can gauge if there has been a recent water leak”
 of 5 bubbles SanjaAbroad, 16 Feb 2017 | Read review
“My room was a junior suite 420 - great size and view over the park”
 of 5 bubbles ElaineHanzak, 10 Feb 2017 | Read review
“Patience with busy receptionists will be well rewarded.”
 of 5 bubbles kenjohnsims, 7 Feb 2017 | Read review
“I loved my suite.”
 of 5 bubbles pubble, 7 Feb 2017 | Read review
“If you want total peace and quiet ask for a bedroom overlooking the courtyard.”
 of 5 bubbles 679annettem, 3 Feb 2017 | Read review
5 of 5