We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Maitrise Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Maitrise Hotel
BEST WESTERN Maitrise Hotel
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

890 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Maitrise Hotel
See the most recent reviews
Showing 694: English reviews
Reviewed 15 July 2015 via mobile

I have been to this hotel couple of times it's so disgusting room are dirty, no window, AC doesn't work at all. The bed are so height. Even the receptionist they are rude not smiling. The service is rubbish waiter don't understand English. I was upset about the service. Definitely not a 4 start boutique I won't recommend to a...

 Report
Helpful?
Thank beetoven1ABC
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with the trip advisor community. Clearly this time we have not been able to meet the standards and we do apologise for any inconvenience caused. Your business is very important to us and we value your feedback. By telling us what your experience staying with us has been like and about your...

Fredericksburg, Virginia
Reviewed 14 July 2015

Very nice boutique style hotel. Very nice clean rooms. I think they were doing renovations during our stay but they limited the work to day time when we were out so it didn't bother us any. Good bathroom with nice rain forest style shower. Comfy bed. Older building which had a maze of corridors. Got lost a few times, but...

 Report
Helpful?
Thank SarahSallyCat
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am happy to read that you had a pleasant stay with us. Your business is very important to us and so are the comments that give us the opportunity to recognise our team members for the outstanding job they are doing....

Glastonbury
Reviewed 13 July 2015

This hotel is in Maida Vale and is within easy walking distance of the Tube so quick and easy into the city centre. Very pleasant and helpful staff, who advised on local parking. The parking they recommend is only open Monday to Friday and not that easy to find! The NCP post code doesn't get you there! There is on...

 Report
Helpful?
Thank Torland
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with the trip advisor community. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Should you decide to stay...

Reviewed 12 July 2015 via mobile

We were welcomed by the Best Western Maitrise Hotel Apartment in a remarkable way, the service was immediate from the receptionist Angela and apartments are thematically organized. The reason indicate this hotel is because of the hygienic condition of the apartment has daily cleaning, availability of use of all essential household devices such as washing machine and television. Ideal for...

 Report
Helpful?
Thank Evelyn Cristini O
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am happy to read that you had a pleasant stay with us. Your business is very important to us and so are the comments that give us the opportunity to recognise our team members for the outstanding job they are doing....

eureka, United States
Reviewed 10 July 2015

They put my brother and I in a standard two twin room in the basement without a working a/c.It was late and we were exhausted, so I did not realize until i had left the next day that i had booked a king living room suite. The man training the new guy grabbed the keys he was about to hand...

Review collected in partnership with Best Western GB
 Report
Helpful?
1Thank James R
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, We appreciate the review as it allows us at the Best Western Maitrise Hotels to improve the standards. Rest assured that we take all the comments into account and act on them as soon as possible to ensure that the future guests have a very comfortable stay. I would like to confirm that you were allocated a room...

York, United Kingdom
Reviewed 8 July 2015

We stayed here for four nights in a room for three adults, the third being on a sofa bed that when opened out meant that the people in the bed struggled to get to the toilet!. In fact the sofa bed wasn't in brilliant condition, probably due to the amount of people that had to climb across it in the...

 Report
Helpful?
Thank Ann H
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am happy to read that you had a pleasant stay with us and enjoyed the breakfast. As for your concern with accommodating the third person, we are working on providing better facility and improve the standards. Your business is very important...

Reviewed 5 July 2015 via mobile

Stayed for one at to attend a concert at Wembley arena. Prior to arriving I emailed enquiring about local parking. I received a prompt reply advising me to park on Belsize Road. Found Belsize road but the car park was a rubble site. Drove around for over 30 minutes to find suitable 24 hour parking which was 1 mile away....

 Report
Helpful?
1Thank Bethanlew
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am happy to read that you had a pleasant stay with us. As for the parking issue you encountered, has been addressed to my reception team. Unfortunately we do not have space to provide our guests with parking facilities being in...

Reviewed 5 July 2015 via mobile

Chose this for location, not far from Wembley stadium, and not far from West end. It was a very warm weekend, but honestly don't know how we didn't pass out from heat exhaustion, air conditioning is none existent, and windows don't open? The fridge in our room seemed to heat up the whole of the 4th floor, I actually checked...

 Report
Helpful?
8Thank Barnsley Steve
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, We appreciate the review as it allows us at the Best Western Maitrise Hotels to improve the standards. I would also like to apologise for the issue you had with the air-conditioning which we have taken all the appropriate measures to rectify the issue. Rest assured that we take all the comments into account and act on them...

Berkswell, United Kingdom
Reviewed 5 July 2015

How about paying premium price for a suite and being presented a tiny, windowless room in the basement at check-in. There was nothing "suite" about the room, except the sofa bed, which when open filled the entire space between the bed and the bathroom. There is nothing good that can be said about this abysmal place. Claiming to be located...

 Report
Helpful?
2Thank SweetnSourKraut
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, We appreciate the review as it allows us at the Best Western Maitrise Hotels to improve the standards. Rest assured that we take all the comments into account and act on them as soon as possible to ensure that the future guests have a very comfortable stay. Some of our rooms do not have windows but we have...

Leeds, United Kingdom
Reviewed 2 July 2015

The hotel is beautifully presented and is well located near to transport routes. I stayed at this hotel for two nights during the 'heatwave', unfortunately the hotel have rather confusingly decided to permanently lock all windows 'because the rooms have air conditioning'. Sadly this air conditioning is very poor and doesn't cool the room sufficiently and also doesn't stop it...

 Report
Helpful?
Thank 1986TAB
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, We appreciate the review as it allows us at the Best Western Maitrise Hotels to improve the standards. Rest assured that we take all the comments into account and act on them as soon as possible to ensure that the future guests have a very comfortable stay. I would like to point out that we have addressed the...

441 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (188)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (69)
Viewed
Bathroom (19)
Viewed
View from Room (3)
Viewed
Dining (4)
Viewed
Other (77)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (239)
Viewed
Executive King Room (33)
Viewed
Executive Twin Room (34)
Viewed
Dining (26)
Viewed
Single Room (33)
Viewed
Standard Double Room (34)
Viewed
Suite (39)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Dining (1)
Viewed
Bathroom (4)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
BEST WESTERN Palm Hotel
#475 of 1,087 in London
744 reviews
Show Prices
Show Prices
Show Prices
Hammersmith / Fulham
BEST WESTERN PLUS Seraphine Hammersmith Hotel
Clayton Crown Hotel
#431 of 1,087 in London
1,256 reviews
South Kensington
BEST WESTERN Burns Hotel Kensington
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Maitrise Hotel is a 4 star boutique hotel, located in London's fashionable Maida Vale. The hotel opened its doors in summer 2009 following extensive refurbishment of a locally listed Victorian fronted building. ... more   less 

Additional Information about BEST WESTERN Maitrise Hotel

Address: 53 - 59 Kilburn High Road | Maida Vale, London NW6 5SB, England (Formerly The Quality Maitrise Hotel)
Region: United Kingdom > England > London
Price Range: €81 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Maitrise Hotel 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Asiatravel.com Holdings, Agoda and Travelocity so you can book your BEST WESTERN Maitrise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Maitrise Hotel London
Hotel Style:
#384 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Maitrise Hotel staff and other travellers.
12 questions
Ask a question
4 months ago
Newcastle upon Tyne, United Kingdom
Leamington Spa, United Kingdom
4 months ago
Canfield, Ohio
over a year ago

See all questions (12)

Questions? Get answers from BEST WESTERN Maitrise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“read traveler comments before you book.”
 of 5 bubbles Kiew1979, 13 Feb 2017 | Read review
“Ask for a quieter room -- even if it doesn't have a window.”
 of 5 bubbles stuartt935, 27 Jan 2017 | Read review
“Possibiy contact direct as they do have some rather splendid larger rooms.”
 of 5 bubbles I3575NKjohnc, 13 Jan 2017 | Read review
“room 415 was our room, pleasantly surprised, would recommend this room.”
 of 5 bubbles chloelaver93, 4 Jan 2017 | Read review
“Stay clear of basement think maybe they are the windowless rooms ?”
 of 5 bubbles Iceman127, 6 Dec 2016 | Read review
5 of 5