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The Bermondsey Square Hotel is located in the heart of ever evolving Bermondsey, with its thriving restaurant, bar and club scene, art galleries, design studios and boutique shops. A short distance from the City, Borough Market, The Shard, Tate Modern and Tower Bridge, our highly individual hotel is ideally located for easy access to some of London’s finest sights whilst staying in an engaging neighbourhood. Read more about our local attractions, shops and markets. This 90-room boutique hotel is designed to meet the needs of discerning guests from business travellers to foodies and fashionistas, to those simply looking to relax and enjoy the local attractions whilst staying in the comfort of stylish Bermondsey accommodation. b2 Housekeeping have always taken pride in our high standards of keeping the hotel ‘squeaky’ clean for our guests – their skills are now even more important to us than ever. We are super sanitised and super vigilant about cleaning every surface, nook and cranny for our guest’s safety from the moment you come through the doors to the moment you leave. We welcome families with children as well as pets, and have several Family Rooms. As a London family hotel we have a range of special offers to suit all read more here. Perfect for a staycation.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Spanish, Bulgarian and 5 more
Location
Tower Bridge Road Bermondsey Square, London SE1 3UN England
The Bermondsey Square Hotel
1,982 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in a tranquil residential area of London, The Bermondsey Square Hotel is celebrated for its proximity to iconic landmarks like Tower Bridge. Guests have called out the cleanliness of its modern rooms and bathrooms, though some feel the decor could use an update. While the service is often described as friendly and attentive, there are occasional remarks about staff needing to be more responsive.
The hotel's atmosphere and amenities receive mixed reviews, with the welcoming environment praised by some, but others believe improvements are necessary for breakfast options and air conditioning. Despite differing opinions on value and additional charges, many find the hotel suitable for short visits.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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So I chose this hotel because of their open air hot tub on the top floor - the Lucy in the sky with diamonds suite. What a pick!!! We arrived to such friendly staff, check in was quick and efficient, the suite was on the 7th floor. On arrival to the suite we were greeted with a swan made out of towels and rose petals all over the bed, table and sinks :) also a lovely card and a Toblerone. Hot tub was very very hot when we first got in so we found the hose and added some cold water! This was then perfect. We have our own hot tub so I’m accustomed to doing these things myself! The view from the tub is just phenomenal out to London giving clear views of the London eye. The decking outside has seen better days and definitely needs replacing but other than that - lovely. Bed sooooo comfy and shower head huge and powerful. We asked for extra pillows and this was no bother they were brought up to our room. We were supposed to Have breakfast in bed as part of the package but due to Covid this was a grab and go option, we were given a sheet of options for breakfast where you could collect this on the morning. Room so lovely, lovely decor and layout. Towels were plentiful, there are tea and coffee making facilities in the suite, an ironing board and iron, a mini fridge which is stocked and dressing gowns and slippers. You also get a pack of toothbrushes, toothpaste, shower gel etc. I can’t recommend this suite enough, absolutely beautiful, really made our day special. I would highly recommend and will definitely return! Thank you! :) Mr & Mrs Bangs.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bermondsey Square Hotel, General Manager at The Bermondsey Square Hotel
Responded 5 Sept 2020
Dear MrsBeex, What an amazing review! Thank you for taking the time to review your recent experience at The Bermondsey Square Hotel, and for writing such detailed and thoughtful feedback. I know that future guests will find your comments and social media posts most useful! I was delighted to read that you enjoyed your time in residence with us, and glad that you choose to spend your special occasion with us. It is rewarding to hear that we were able to make your night memorable for you, as we love sharing special occasions here at The Bermondsey Square Hotel! It is also lovely to hear that you enjoyed the helpful service from our team members, and we will certainly thank them on your behalf for looking after you so well. We wait for your return in not-too-distant future, with excited anticipation! Take care and stay safe, Kind regards, Anita Siddi
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Great experience at The Bermondsey Square Hotel. Rooms are nice and clean with extra amnesties that you wont usually find in other hotels . The breakfast was complete and rich with extra choices as well as the quality of food was high. The Location near London bridge was very convenient since my work was 20min by tube.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from B2Management, Front Office Manager at The Bermondsey Square Hotel
Responded 7 Feb 2020
Dear Guest, Thank you for choosing the Bermondsey Square Hotel. It was our pleasure looking after you and I am pleased to read you enjoyed the comfort of our rooms and our breakfast. We look forward to welcoming you back in the near future. Kind regards, Norica Mizga
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We stayed here as a couple for 2 nights , our room was spacial and had everything we needed including an iron, hairdryer toiletries and a fridge . From start to finish the staff and service was great . Breakfast was amazing and great variety for continental and you could upgrade to any of the hot dishes for an extra £5 I’ll be staying here again
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Review collected in partnership with this hotel
Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Managemet, Marketing at The Bermondsey Square Hotel
Responded 4 Oct 2021
Dear cadbury93, Thank you for taking the time to share your feedback about your great stay at Bermondsey Square Hotel. We are so pleased that you appreciated our great location and the stunning views. We look forward to welcoming you back for another great experience! Best regards, Hamish Guest Relations Manager
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We did a last minute overnight trip to London for our anniversary. The Bermondsey Hotel was ideally located, the room was adequate although take water as they only give you one bottle per room. The staff were very friendly ... and it’s pooch friendly so will definitely be returning with our fur babies
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from B2Management, Front Office Manager at The Bermondsey Square Hotel
Responded 7 Feb 2020
Dear Melany, Thank you for taking the time to share your experience with us. It was our pleasure looking after you and I do hope we will have the opportunity to welcome you back in the near future. Kind regards, Norica Mizga B2 Management
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I obviously didn’t check the details carefully.. This place doesn’t have any form of bar (although they are happy to allow you to bring alcoholic drinks in?) and breakfast was continental. Presumably they allow you to upgrade to a cooked English breakfast but it’s Halal meat only, nota problem per se but wasn’t aware. We swerved the continental and went to Shad Thames. My issue is that the hotel looks as if it was last renovated in the 70s although I’m not sure it was even built then! We paid £170 a night but the price increased significantly in the weeks/days before our stay. I’m not sure how they justify the price in any case but particularly with construction work on the exterior. Sorry to say we won’t stay again and the only sign of friendliness sadly was when checking out so am somewhat surprised by the reviews Great location though with Pizarro, Murano’s etc in Bermondsey Street and you can walk to Shad Thames and Tower Bridge or down to Rotherhithe etc along the Thames Path
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Date of stay: May 2022
Rooms
Location
Service
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded 28 May 2022
Good morning, Thank you for taking the time to leave feedback for us, I am sorry that your stay wasn't a positive experience. As our building owner is from the middle east they wanted to create a place where it is easier for people who follow either a halal lifestyle or a lifestyle similar ( No alcohol or pork etc) to comfortably stay, now we don't restrict guests bringing in their own alcohol and products containing pork ( i.e. gelatine) as it is up to their volition of the guests, we just don't sell or use those products. I can understand how that may discourage some people but we see it as a different way of doing things. With our pricing it can go up and down with business need and occupancy so as it does this the price varies from day to day. All the other issues I will pass all the rest of your feedback back to the relevant departments and we'll use it to further improve ourselves. Kindest Regards Liam - Guest Services Manager
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Hotel Bermondsey square. About 15 Minutes walk from London Bridge Rail station. A 20/25 minutes walk to Bermondsey underground. The area around the hotel is very nice & some really good coffee shops/bakery’s , restaurants. A nice area to stay in. The hotel is undergoing an outside facelift as we were there at the weekend & left early Monday it didn’t bother us. It has scaffolding up and the square has building materials etc around it. Mid March 2022. Inside reception and breakfast area are decorated lovely a really nice & comfortable. Reception staff were friendly welcoming, We were able to check in early and our room was ready. This helped as we were off to the 02 and would return very late. Room a twin, spacious. It has a large desk almost as you enter. Fridge water provided , tea coffee etc. Hairdryer was great & not attached to a particular socket. Bathroom roomy and had shower only which I prefer was efficient. Ironing board and iron. If the rooms undergo a revamp at some point really could have a smaller desk & even add a sofa bed or z beds for family’s as there was enough room. Buffet breakfast was really good. Choices of cereal, pastries, breads, Cold meats & cheese selection. If you wanted anything cooked however you had to go off the main menu and pay full price. My daughter just wanted scrambled eggs & we could have made the toast. So maybe small supplement up grades would be an option. We left early on the Monday & used the express check out. At the train station we realised we had left a hat. Immediately I contacted the hotel & they said they would look. Later in day I contacted them again and I arranged postage. We are so grateful that reception staff helped package the item ready for collection. This was a sentimental item. Thank you for a great stay & we will recommend your hotel & hope to return next year.
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded 25 Mar 2022
Good Evening, Thank you very much for your review, I am happy to see you had a positive stay with us. I am happy to see your enjoy all we have to offer, All of your feedback I will pass over to the relevant departments. I am also very happy with the attentiveness of the front desk team and thankfully you were able to collect your lost property swiftly We hope to see you again soon Liam - Guest Services Manager
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What a lovely hotel and Bermondsey is a fab area with lots of boohoo eateries and bars. Great spot for visiting Central London as its about a 20 minute walk to Tower Bridge. We parked in the Q car park tower bridge which is outside the congestion charge and a few minutes from tower bridge. If you have registered with your blue badge on tfl website you can park nearer to the hotel which is inside the congestion charge area. You are 100% exempt from charges. Check website for more details.
The hotel is lovely and the staff couldn't be more helpful . Our twin room was larger than average and very clean. The beds and linen are high quality and very comfortable. Big walk in rain shower and large bathroom.
The buffet breakfast is very good with wide choices and if you go for continental or full English with halal choices you will be very happy.
I would stay here again and hope to in the near future. Great find in a great area and if you book direct through their website you can get an extra 15 or 20% off the price with other offers as well.
Thank you forca great stay.
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Review collected in partnership with this hotel
Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Managemet, Marketing at The Bermondsey Square Hotel
Responded 20 Oct 2021
Dear Kim, Thank you for taking the time to share your feedback about your great stay at Bermondsey Square Hotel. We are so pleased that you appreciated our great location and the stunning views. We look forward to welcoming you back for another great experience! Best regards, Hamish Guest Relations Manager
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As a pet owner, wonderful experience. As a human, wonderful experience as well. Friendly accommodating staff, clean, well appointed etc
Would recommend to anyone who wants to be near a vibrant area and also close to some lovely river walks.
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Review collected in partnership with this hotel
Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Managemet, Marketing at The Bermondsey Square Hotel
Responded 13 Jun 2021
Dear CrunchieCrunchie, Thank you for your strong recommendation and wonderful review after your recent stay at The Bermondsey Square Hotel. We are delighted that you enjoyed everything about your experience with us, from our beautiful facilities and rooms which are designed to make our guests and visitors feel at home. Thank you again for your acknowledgment and we truly look forward to the opportunity of welcoming you back again in the future! Kind regards, Anita Siddi Guest Service Manager
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Not one to leave reviews but this was a really poor service.
We went as a group for work and the hotel staff seemed to be oblivious to the fact that we where giving them a decent amount of business.
Multiple team members had followed staff instructions for breakfast ordering, leaving notes on their room doors for their order. Breakfast never came on multiple mornings and we had to go to a conference without time to get something else - not a good service at all.
They use a taxi service that doesn't accept card which is an inconvenience in this day and age, I am sure they could quite easily switch to one that does, which would cater more to their customers needs.
One elevator wasn't working for the full week, leaving one operating elevator in the hotel. So multiple times had to take the stairs, which is fine, but after the 1st floor they are not even carpeted, it felt like being in a carpark more than a hotel.
The rooms are fine, decent bed, good shower, location also decent, but not connected or close to any underground service.
Just general poor service and lack of awareness by staff is not something I have come across while being away for business before.
Their was one female receptionist who checked us in on the afternoon of the 12.4.22 - who was quite helpful and nice but the rest of the staff where quite rude, especially the female receptionist working on 22.4.22 - morning/early afternoon shift for 11am checkout.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded 30 Apr 2022
Hello JamielE0508, Thank you for taking the time to leave feedback for us I am happy you enjoyed the location and the actual hotel but saddened to see your experience with us was not all that positive firstly from me I would like to apologise if the stay left a sour taste in your mouth and I also apologise for the unorganised way that your stay was handled with us. With the taxi company they'll be able to be paid for via a bank transfer which get organised in advance, most likely this was not addressed to you. I am also very sorry for the experience you had with one of our team members this is not something that we hold ourselves to nor something we strive for, I have passed this information back and we'll work on making every single guest interaction a positive and friendly one so no guest feels in a similar way you did. I really hope to see you again and turn this negative experience into a positive one, Kindest Regards, Liam - Guest Service Manager
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Exceptional place to stay, friendly staff who couldn’t be any more accommodating. Room was super comfortable, with a lovely big bed. Great location perfect for a trip to the Shard or London Bridge, Bermondsey is a really super area. I ended up staying two nights in a row and the staff upgraded me on the second night to a more plush room with a coffee machine, free bottles of water & orange juice in the fridge and an exceptional shower. Wouldn’t hesitate to come back here again, in fact the Shard is still on my bucket list….what more is there to say?
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Managemet, Marketing at The Bermondsey Square Hotel
Responded 17 Jul 2021
Dear Rebecca M, Thank you so much for taking the time to share your positive feedback about your most recent stay at The Bermondsey Square Hotel, and for writing such a thoughtful review. I know future guests will find your comments most useful. It is wonderful to hear how much you enjoyed your experience with us, from the great location and the comfort of our facilities we are indeed so proud of, to the wonderful service from our teams. Thank you again for your wonderful feedback. It will be a pleasure to welcome you back and we hope to see you again in the very near future. Kind regards, Anita Siddi Guest Service Manager
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Manchester, United Kingdom54 contributions21 helpful votes
Continental included in the price is fruits, porridge tea/coffee/ chocolate /fruit juice. Different meats and cheeses. Bread or bread rolls. A lot of choice.
Fried Breakfast for £5.00 supplement
Both are very nice.
There are more places to choose from in the London area.
PRICE RANGE
€133 - €206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bermondsey square hotel, hotel bermondsey square
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
90
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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