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Best Western The Boltons London Kensington

About
Location
Cleanliness
Service
Value
Combining Victorian charm with Modern Luxury The 4* Best Western The Bolton's Kensington is a modern oasis of peace in the conservation area of the Royal Borough of Kensington and Chelsea. Fully Refurbished in 2012 to incorporate modern simplicity and functionality with Victorian charm Best Western The Bolton's Hotel London Kensington with 56 fully Air conditioned en suite bedrooms, complimentary High Speed WIFI throughout, a welcoming Restaurant serving a decadent breakfast is the place for the discerning traveller looking for great value for money. Ideally located just around the corner from Earls Court underground station, within easy reach of some of London's most prestigious shopping areas such as High Street Kensington and Knightsbridge to the many attractions of London such as the Natural History and the Science museum just off our door step making the Best Western The Bolton's Hotel London Kensington the ideal location for your visit to London. Book directly with us and start your day with a great English breakfast on the house.
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Property amenities
Free High Speed Internet (WiFi)
Public Wifi
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Residential Neighbourhood
Safe
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
692Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
Reviews & more
1,176Reviews
520Photos
14Q+A
100Room tips
Traveller rating
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Hello, I did not find your email so I’m writing here. My room number is 301. Tonight I came back around 8-15 and found out that the cleaners did not close properly the door of my room. So anybody could enter. I went to the reception but nobody (!) was there. Thankfully, all my be
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Response from BWTheBoltonsLondon, Front Office Manager at Best Western The Boltons London Kensington
Responded 1 week ago
Dear 295daryas, Thank you for taking the time to feedback your experience. I am sorry that we did not meet your expectations on this occasion. I have noted your comments about the issues you have experiencing at this moment and i would like to inform that all of our team is aware of your request and also making sure that once the room is cleaned doors are double checked if it is closed properly. If there would be anything else I could assist you with at this moment or for the further nights of your stay, please do not hesitate to ask for me and I will be more thank happy to assist you. Kind Regards Ieva Birstonaite-Chanda Front office manager Best Western the Boltons Hotel
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We had a perfectly pleasant one-night stay at this property. The location is ideal - extremely close to the Earl's Court subway station, on a quiet street lined with quaint hotels. There is a convenience store nearby for snacks.

We reserved a family room, a cozy room consistin
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Response from BWTheBoltonsLondon, Front Office Manager at Best Western The Boltons London Kensington
Responded 1 week ago
Dear DesertDweller32, Thank you for taking the time to feedback your experience. It is very pleasant to know that you have enjoyed your stay with us and we have met your expectations as we are working hard to make sure that every guest who is staying with us enjoys their stay at all times and feels comfortable and welcome. Once again, I would like to thank you for leaving such a nice review about our hotel. We hope for the next stay you will choose to stay with us again. Kind Regards Ieva Birstonaite-Chanda Front office manager Best western the Boltons Hotel
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This is not a 4-star hotel. This is at best a 3-star hotel by London standards. The reception is understaffed at check-out time, the rooms are tiny, there are loads of basement rooms with no proper window/view. The wifi is incredibly complicated to log into (password given by ho
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Response from Byron_Wilson, General Manager at Best Western The Boltons London Kensington
Responded 2 weeks ago
Dear Parod, Thank you for taking the time to feedback your experience. I am sorry that we did not meet your expectations on this occasion. I have noted your comments about the Wifi. We have this as a standard from best western. We are working with them to have this changed so that guests can log on with out a password. Kind Regards Byron Wilson General Manager
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We booked two nights at this 4* hotel to enjoy a few days in London celebrating our anniversary. Our room was number 407 right at the top of the building which was reach by a minuscule lift ...... a bit scary! Although very clean the room was absolutely tiny and you could almost
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Response from Byron_Wilson, General Manager at Best Western The Boltons London Kensington
Responded 2 weeks ago
Dear 22Sunlover22 I am sorry that on this occasion we did not meet your expectations. I have spoken with the team to make sure that we show people how to use the Air Conditioning if there are issues reported. We have recently replaced all the bed with Hypnos beds. We are currently looking at adding Memory foam toppers so we can have the best of both worlds with a firm and soft mattress at the same time. I am pleased that the team have responded well and have compensated you for not meeting your expectations. I appreciate that we are not to everyone's liking and if size is key for you for more money you can find larger rooms in London. Kind regards Byron Wilson General Manager
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We have stayed in this hotel 3 times now over 6 years and have found the customer service fantastic, the staff will always go the extra mile for any request, like water ice cubes delivered to our room, no problem.
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Response from Byron_Wilson, General Manager at Best Western The Boltons London Kensington
Responded 2 weeks ago
Dera LozJAn, Thank you for you lovely comments. I am pleased that you continue to return. and look forward to welcoming you back again. Kind Regards Byron Wilson General Manager
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Professional photo exclusively commissioned by TripAdvisorBest Western The Boltons London Kensington
The Twin Room at the BEST WESTERN The Boltons
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Is breakfast available for non-guests?
I don't think they do that. The breakfast area is very small.During our stay there we only saw hotel guests having breakfast. However there are many options nearby.
0 votes
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Does the hotel has elevator?
yes there's an elevator...but like everything else about the place it's tiny. Big enough for one person and luggage, so if there are two of you you'll need a couple of trip for check I and checkout
0 votes
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Does the hotel have a gym?
No it doesn’t.
1 vote
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I’m coming from the US and I have medicine that needs to be kept cold. Are there refrigerators in the rooms or is it possible to get one?
Dear Tizbit, None of our rooms has a refrigerator, but we are always happy to let you use a fridge in our breakfast room. You can always ask reception to put your medication or to take out medication from the fridge at any time as reception is open 24 hours. Regards Ieva Birstonaite-Chanda Front office manager
1 vote
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How much is breakfast? Thanks
I don't know, but I generally find breakfast to be overpriced in hotels. There are plenty nice cafes on Earls Court Road, where you will probably find something nice at a good price.
1 vote
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Previous
"Refuse basement room"
"Close to Piccadilly’s tube which Heathrow is serviced, pubs and restaurants plus well known food outlets like M&S great area"
"Choose Executive Suite, it is small, I would hate to imagine how small a normal room is!"
"The basement rooms seem to be the smallest."
"Very deceptive practices. It is not a 4 star. 2-3 star at best! Very dated and not in the best location at all."
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PRICE RANGE
US$91 - US$470 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western the boltons hotel londonbest western londonlondon best western
FORMERLY KNOWN AS
Best Western Boltons Hotel London Kensington
LOCATION
United KingdomEnglandLondonEarls Court
NUMBER OF ROOMS
56
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