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Shaftesbury Metropolis London Hyde Park

1,489 reviews
#319 of 1,081 Hotels in London
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Traveller (277)
Room & Suite (307)
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Overview
  • Excellent33%
  • Very good38%
  • Average14%
  • Poor6%
  • Terrible9%
Travellers talk about
“club room”(138 reviews)
“hyde park”(140 reviews)
“paddington station”(111 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Concierge
Dry Cleaning
4.0 Star Hotel
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11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,489)Write a Review
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411 - 415 of 1,284 reviews
Reviewed 3 August 2015

an ideal location for seeing the city sites. Easy walk into the city. Staff exceptionally helpful and friendly, Angelo, andveru and Ravi helped with all our questions for seeing lodon. Breakfast was really good value. Rooms clean and comfortable and no traffic noiseMore

Thank kate r
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 4 August 2015

Dear Guest, Thank you for staying with us at the Shaftesbury Metropolis London Hyde Park and for your honest review which is very much appreciated. We are indeed thrilled to know that your stay was satisfactory in every aspect and was comfortable too. We are...More

Reviewed 30 July 2015

friendly staff and rooms are lovely clean and bright.I have stayed in this hotel now for business as it is situated near marble arch about 10 mins walk away.The breakfast are self services for food and was happy with food and service.I have asked when...More

Thank Joanna H
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 31 July 2015

Dear Guest, On behalf of the entire team here at the Shaftesbury Metropolis London Hyde Park, thank you ever so much for having shared this fabulous review! We are extremely delighted to receive such a positive and heart-warming feedback from your end. I am really...More

Reviewed 27 July 2015 via mobile

The good: Well located, convenient for Paddington. Nice reception area and helpful staff. Room was a reasonable size compared to some in London The bad: Although the room was a reasonable size it had a third bed crammed in making it feel less luxurious. The...More

2  Thank RichBHill
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 31 July 2015

Dear Mr.Hill, Thank you for choosing Shaftesbury Metropolis for your recent stay with us. I was very sorry to read about your stay at the hotel. We always appreciate feedback from our guests as this helps us to improve our service and product. Thank you...More

Reviewed 24 July 2015

This hotel is very conveniently located 5 minutes walk from Paddington Station and even closer to Edgware Road. It is a very well decorated hotel with great in-room facilities. The staff are very welcoming, polite and couldn't have been more helpful.More

Thank kevinfleming2015
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 26 July 2015

Dear Guest, On behalf of the entire team here at the Shaftesbury Metropolis London Hyde Park, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with...More

Reviewed 23 July 2015

A fantastic place to stay in central London, as was expected, the rooms are small as space is a a premium in this area, but the service and comfort are top notch! I always travel with earplugs and as this hotel is central with single...More

Thank Sarah N
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 24 July 2015

Dear Guest, On behalf of the entire team here at the Shaftesbury Metropolis London, thank you ever so much for having shared this fabulous review! I am thrilled that your experiences were exceeded on all fronts throughout your stay with us, and greatly look forward...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$103 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#229 Luxury Hotel in London
#366 Romantic Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$103 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#229 Luxury Hotel in London
#366 Romantic Hotel in London
Room types
Non-Smoking Rooms
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Traveller (277)
Room & Suite (307)
Dining (16)
Amenities (17)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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johncahill23
5 December 2016|
AnswerShow all 3 answers
Response from 1Norwegian | Reviewed this property |
As for early check-in, you'd better make a query to the hotel. Anyway, you may leave luggage there until your room is ready. Breakfast is extra. But worth it. The girls there are so sweet, breakfast varied and plenty... More
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Newhaven63
3 November 2016|
AnswerShow all 3 answers
Response from Pranav B | Property representative |
Dear Guest, Thank you for your interest in Shaftesbury Metropolis London Hyde Park! We only have few car parking spaces available outside our property and it is available for our guests only. It is only first come first get... More
0
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Mukul V
17 June 2016|
AnswerShow all 7 answers
Response from edualberice | Reviewed this property |
Yes, they have. There are some different kind of teas (Twinings when I went there)
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Room Tips
"get the expensive room - more space!"
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"Rooms that make you want to stay in the hotel!"
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"Basement rooms cold"
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"Club room for the extras"
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