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Novotel London Paddington

2,574 reviews
#271 of 1,081 Hotels in London
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Traveller (592)
Room & Suite (291)
Dining (50)
Overview
  • Excellent39%
  • Very good48%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“little venice”(111 reviews)
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“business park”(21 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Novotel London Paddington
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,574)Write a Review
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All reviewslittle venicesheldon squarebusiness parkkingdom streetseparate toiletbusiness areaexecutive roommodern hotelsofa bedheathrow airportcircle linetube linespret a mangerbuffet breakfastquiet areaeasy accessconvenient location
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11 - 15 of 1,695 reviews
Reviewed 4 weeks ago

After reading the reviews both negative and positive, I had no bad surprises during my visit. I knew that the interiors of the rooms are not brand new and the bed is a bit on the hard side and the rooms are a bit tight...More

Thank aslaugjo
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 3 weeks ago

Thank you for taking the time to review the Novotel Paddington. I was pleased to read that you made use of the facilities here at the hotel and that you rated the hotel with a 5 score recommendation. I hope you and your family had...More

Reviewed 4 weeks ago

Staff are excellent and very helpful. Nothing seems a burden. Breakfast is very good with vegetarian options. Rooms are comfortable, clean and well serviced. There's a gym (small), pool (small), sauna (average), steam room (not hot or enough steam). Easy reach from Paddington. Restaurants and...More

Thank Dindu
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 3 weeks ago

"Staff are excellent and very helpful. Nothing seems a burden", Wow, thank you so much for your kind words and compliments towards my team here at Novotel London Paddington. I was pleased to read that you enjoyed our new breakfast offering and you found the...More

Reviewed 4 weeks ago

Had 1 night here whilst visiting London with family, had booked a family room for the 4 of us which served the purpose well, enough room and clean (had to ask for more towels, which were brought up immediately). Staff were excellent, both on check...More

Thank Pz23
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 4 weeks ago

I was pleased to read that you found the Novotel was conveniently placed next to Paddington and the staff to be fantastic. We strive to provide exceptional levels of customer service to all of our guests and I do hope that you and your family...More

Reviewed 5 weeks ago

you should have some iphone chargers to let for your travellers that potentially forget theirs. also you should ensure your rooms have enough towels and are properly equipped prior to checkin of your platinum members

Review collected in partnership with Accorhotels.com
Thank victorpQ1738OC
Response from novotelpaddington, Guest Relations Manager at Novotel London PaddingtonResponded 4 weeks ago

Thank you for bringing to my attention your experience here at the hotel. I would be grateful if you would contact me directly at the hotel to discuss.

Reviewed 12 January 2018

Well appointed rooms, and a bath as standard in London is a miracle! Great breakfast. Slept really well. For central London was very quiet. Decent gym and a nice wee pool too. Spitting distance from Paddington. It's not a luxury hotel but for a night's...More

Thank Heidbummer
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 5 weeks ago

"Clean, modern, quiet, comfortable, convenient".... Thank you for this feedback and for rating the hotel with great scores. We look forward to welcoming you back to Novotel London Paddington in the very distant future. Kind regards Sharon Thandi General Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$168 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in London
#109 Family Hotel in London
#199 Luxury Hotel in London
#214 Romantic Hotel in London
#236 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$168 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in London
#109 Family Hotel in London
#199 Luxury Hotel in London
#214 Romantic Hotel in London
#236 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (592)
Room & Suite (291)
Dining (50)
Pool & Beach (22)
Amenities (11)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Kathy B
18 February 2018|
AnswerShow all 5 answers
Response from AnthonyHendra | Reviewed this property |
Stayed there many times. The aircon is in all rooms and the hotel is about a 5 min walk to Paddington station with quick and easy access to anywhere in London. You will enjoy your stay I am sure.
0
Votes
chinesemafia
10 February 2018|
AnswerShow all 3 answers
Response from amateur2urist | Reviewed this property |
They were kind enough to keep my luggage for 2 days in their luggage room. But it was only one case. Generally the hotel is helpful but ask them before booking.
1
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Chad T
27 October 2017|
AnswerShow all 4 answers
Response from Timothy T | Reviewed this property |
Hi, you can take the following route: Gatwick Airport to London Victoria Station. At London Victoria, switch to the Tube to reach Paddington. Total travel time is about 1 hour and 10 mins. Buying your tickets in advance... More
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Room Tips
"For Accor club members ask for an executive room"
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"High floor for peace and quiet"
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"I would not recommend anyone to book this hotel"
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"Generally OK, once you are used to the currency; the room items (Fridge) are really expensive!"
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