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Hotel Indigo London-Paddington

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#165 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,784 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
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Showing 1,577: English reviews
York, United Kingdom
Reviewed 8 January 2014

One of the best hotels I have ever stayed in, very clean, large shower room.Very close to Paddington train station. I got very nice Indigo shoes as a present from the reception staff who were very friendly, specially sofia, danait and pedro. I will be staying here again quite soon with my wife for our anniversary.

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Helpful?
1Thank Werner B
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Mr Werner Many many thanks for your kind review and my team and I cant wait to see you for your anniversary. We can only state that we will do everything possible to make this an experience to remember. Kind regards Malcolm Linforth-Jones

Vienna, Austria
Reviewed 7 January 2014 via mobile

This gorgeous hotel offered us a twin share room for 4 nights whilst in London. A great base and only 2 mins walk to the train station. Great restaurants nearby and 24/7 restaurant to cater for jet lag and time difference sleeping habits! Great tidy rooms with new amenity. Very comfy beds and super quiet.

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Helpful?
1Thank schmango
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Please accept a thanks for leaving us such a fantastic review on your recent stay, We really do hope to see you again should you be visiting London. Kind regards Malcolm Linforth-Jones

Jeddah, Saudi Arabia
Reviewed 6 January 2014

I checked in quite early and was not expecting them to find me a room, however I was given a room and the staff were very friendly. I was asked if I need any help with my bags but there was no need. The room is small but it has complimentary drinks, a coffee machine and other facilities which are...

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1Thank youngSaudiTraveller
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Wow is all we can say as well as a huge thank you for your recent review. We really do pride ourselves on our personal service standard and hotel and we were so pleased we did not disappoint on any level. We do look forward to welcoming you back again soon should you be visiting London in the...

Leicester, United Kingdom
Reviewed 4 January 2014

My partner and I booked to stay here for our anniversary as we were convinced by the great reviews. However, we were sorely disappointed by the food and the service. We stayed for two days and aside from check in, no member of staff even spoke to us, though we saw them speak to other guests. We ordered room service...

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Helpful?
Thank Lucy C
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on our hotel. Please accept our apology that aspects of your stay were not as expected. As you will read from our other reviews we do strive to ensure each and every guests leave with fantastic memories of their stay. I have contacted you both personally through various methods to please come...

Palmdale, California
Reviewed 31 December 2013

Great location for first time traveler or seasoned traveler. Staff are efficient and rooms meet your every need. Room 210 provides no view but quiet for a good nights sleep. As stated in other reviews, very clean which I consider a must. Great bed and very nice amenities. The decor was very attractive. Proximity to Paddington station and the convenience...

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1Thank 1retired
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your fantastic review on our hotel and we were pleased to read that you had a fantastic stay with us. We so look forward to welcoming you back again soon. Kind regards Malcolm Linforth-Jones

Auckland Region, New Zealand
Reviewed 31 December 2013

I use this hotel every year for its location and the efforts of the staff that make my stay more comfortable. This is also a great hotel to relax in with everything you need at your fingertips. Close to Paddington station (approx 500 meters) and restaurants/bars.

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1Thank Frank M
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Frank, Please accept our sincere thanks for leaving your recent review on Hotel Indigo Paddington. We so look forward to seeing you again next year. Kind regards Malcolm

København, Danmark
Reviewed 27 December 2013

We were not sure which room to choose, so the staff shoved us two different ones and we ended up in room 110, which is cozy and has a small patio. The hotel is very clean. The beds are comfortable and so are the chairs and sofas. A nice place to relax, when you have been out exploring London. The...

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Helpful?
1Thank Susan W
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Susan, Please accept our thanks for your fantastic review on our hotel. We were so pleased to read that everything was perfect and you enjoyed your time with us. We do look forward to welcoming you back again soon next time you are in London. Kind regards Malcolm Linforth-Jones

Moreton-in-Marsh, United Kingdom
Reviewed 24 December 2013

We have had an excellent stay at this hotel. Thanks to the efforts of Sofia Munoz for setting up our stay before arrival and then to Antonio for making sure all our needs were met. Also thanks to all members of the staff at the hotel for making this a most enjoyable stay and just before Christmas. We have stayed...

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Helpful?
Thank joeweers
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Mr and Mrs Weers, Thank you very much for taking the time to share your experience with us. Your kind words regarding our hotel were a delight to read, and in particular your comments about our team. They all work hard to ensure our guests genuinely feel at home and as comfortable as possible whilst they are with us,...

Jerusalem, Israel
Reviewed 19 December 2013

This was my second stay here (and third in an Indigo hotel - the other hotel being in Berlin). I love this hotel's location right next to Paddington station, which is where the Heathrow Express train stops. You come out of the station, cross a street, walk about a short distance (less than 5 minutes) and you're there. No need...

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Helpful?
Thank Dan S
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Dan, Many thanks for you kind comments and we do really appreciate them. Especially as you are a seasoned Hotel Indigo fan. We do look forward to welcoming you back again next time you are in London. Kind regards and Christmas wishes Malcolm Linforth-Jones

Cambridge, United Kingdom
Reviewed 18 December 2013 via mobile

Just got back from our stay in London and we chose this fantastic hotel. I thought the staff were brilliant and did everything to cater for all our needs, the hotel was kept very clean and excellently maintained. All in all this was a very friendly and welcoming, very clean and well presented hotel.

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Helpful?
Thank Strek87
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Stek87 Many many thanks for your recent review and we could not have asked for more than hearing you had a fantastic stay with us. We do hope you also have a fantastic Christmas and New Year and we do look forward to hopefully welcoming you back in the future. Christmas Greetings Malcolm Linforth-Jones

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: €180 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#130 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the King room - it's worth it.”
 of 5 bubbles Gomombarino, 21 Feb 2017 | Read review
“Ask for a city view they appear brighter.......”
 of 5 bubbles talentpicker, 18 Feb 2017 | Read review
“Our room was facing the street to the northeast (Sussex Place), and it was perfect for us.”
  • Bathroom
  • Bedding
  • USB and other outlets, plus some ear plugs provided by the hotel
 of 5 bubbles 601kylen, 23 Jan 2017 | Read review
“Quieter rooms facing away from main road”
 of 5 bubbles bhavneetat, 15 Jan 2017 | Read review
“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
 of 5 bubbles chris300153, 11 Jan 2017 | Read review
5 of 5