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Hotel Indigo London-Paddington

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Room Service
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Safe
Boutique
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
719Restaurantswithin 0.5 km
89Attractionswithin 0.5 km
Reviews & more
2,096Reviews
1,021Photos
25Q+A
100Room tips
Traveller rating
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  • 160
  • 49
  • 33
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Great Hotel, clean, lovely well appointed rooms and comfortable beds, friendly and helpful Staff, so what more could you ask for !! Good location close to Paddington Station and not far to Oxford Street.
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I've just experienced 1 night in this hotel. On the positive side, it's well located - very close to Paddington station and walking distance to Hyde park. The reception staff were very helpful. On the other side - the rooms are charged like 5*, but are very tiny - once you put yo
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The staff here are truly exceptional. Everyone from the reception staff to housekeeping staff to maintenance staff was super friendly, helpful and professional. We initially had a few minor problems with our room, but they were resolved immediately. Unfortunately didn't get the n
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This was my second stay here over the past 2 years. The hotel is still well kept and clean, as are the rooms. I was given an upgraded room with free minibar, so my room was a bit bigger than usual. Still, one would struggle to open a suitcase anywhere other than on the bed and
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Response from GuestRelations L, General Manager at Hotel Indigo London-Paddington
Responded 4 days ago
Dear HandballYaz, Thank you for taking the time to review the hotel. We are delighted that you enjoyed your second stay at Indigo London Paddington. Indeed the location of the hotel is excellent if you are taking a flight to or from Heathrow airport. We very much look forward to welcoming again. Kind regards, Janine H. Weiss General Manager
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We had stayed at the Indigo Paddington several years ago and were impressed so we booked two stays of three days duration in November and December. When we got settled in our room the safe was in bad repair so we requested that it be fixed. Instead the hotel moved us to another
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Response from GuestRelations L, Guest Relations Manager at Hotel Indigo London-Paddington
Responded 1 week ago
Dear TheOhend, Thank you for sharing your experience with us. I am sorry to read there was a couple of errors which could have been easily avoided and improved your stay. It is very important for us to meet and exceed your expectations and by reading your feedback we are happy to see that we have succeeded in doing so. We are very proud of our staff and receiving reviews like yours will motivate us to delivering our guests an excellent service. We do hope to welcome you back again soon and have the opportunity to get everything right this time. Kind regards, Sebastian Drabinski Guest Relations Manager
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Previous
Hi there, is there a washroom in the lobby? As I will be arriving in the morning, and I need to borrow towel and washroom to tidy up myself before the check in time.
There are washrooms downstairs and I am sure the front desk staff can help you :)
1 vote
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Is there an elevator ?
Yes they have one at left side from the reception.
0 votes
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Is there an elevator ?
Yes the hotel has a lift.
1 vote
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Do the rooms have mini fridges? If there is a mini bar, can I store my own food in it without incurring a charge?
Yes we had a fridge but it's not that big.
1 vote
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Please give very specific directions to find the hotel upon departing Heathrow Express train. We are two seniors with luggage so please tell us where to exit Paddington with fewest stairs and in which direction to walk once on street level. Thanks very much for your kind attention to our request.
Fortunately you can exit without any stairs. As you get off of the train, heading towards the "front" of the station, veer off towards the left and you'll see a large (big enough for vehicles to go through) open-air entrance, basically in front of tracks 9 & 10 - this is the Praed Street Entrance. It will actually be pretty obvious when you're there and lots of other people going in and out. Exiting here you will go up a gently sloping driveway which will put you on Praed St at the intersection with London St (the street on which the Hotel Indigo is located). The hotel is straight ahead something like 100 yards down London St on the right-hand side; however a fence on the opposite corner means you'll need to cross London St first (towards Garfunkel's Restaurant), then cross Praed St, and finally cross London St once more in order to be on the same side of the street as the Indigo. You'll see the crosswalk markings on the street. Once on London St walk straight ahead. You will cross a small side street (I'd call it an alley), called Conduit Pl. From that point the Indigo will be less than 200 feet ahead - you will see the blue awning and signage in the window. Enjoy!
3 votes
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"First floor rooms with Private Patio at the back are very quiet."
"Be sure to ask for the quiet rooms."
"They some nice rooms with balcony I advice to choose one of them."
"We enjoiyed Room 216, which was larger than the standard, and worth it for a longer stay."
"room in the B is quieter"
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PRICE RANGE
US$151 - US$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo london paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
64
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