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BEST WESTERN Palm Hotel

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730 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Wakefield, United Kingdom
Reviewed 4 days ago NEW

Brian and his team should be complemented for a very pleasant and helpful staff from the moment we arrived to the minute we checked out. We didn't dine as we had been out all day but the lounge bar was really pleasant and where we enjoyed reasonably priced and good quality wine. Breakfast good and tasty, pleasant staff and not...

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Helpful?
Thank Nicholas K
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Nicholas K, Thank you for your charming review of your stay here at The Palm Hotel. I am so pleased that we proved a good base for visiting Central London and that you and the family felt so welcome. We appreciate your recommendation and hopefully we can welcome you all back very soon. Best wishes Ivona J - Operations...

Reviewed 1 week ago via mobile

Well,.. it wasmy first visit to this Hotel, and I was welcomed by a friendly member of staff at the night reception. This was a business trip with my colleague from Sheffield as we both listened to 'Frank Sinatra' and Dennis Brown's Reggae beats blasting out of the car radio. Lol.. The room at the Best Western Palm was immaculate...

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Helpful?
Thank JimmyBurkat
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear JimmyBurkat, Thank you for your very kind review. It is good to read that everything went so well and I appreciate you calling out the warm and welcoming team as well as our great bedrooms. I hope you enjoyed the Expo Exhibition and we look forward seeing you again in the near future. Kind regards Ivona J - Operations...

Stockholm, Sweden
Reviewed 1 week ago

I could write a list of wrongs with this hotel from start to finish such as the hot water not working in room 015 the receptionist arranged a moved room 017 sadly it was the same story; I had to heat the water in a kettle just to have a shave and no SHOWER!!! The lack of heating in the...

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Helpful?
Thank Blake N
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Blake N, Thank you for taking the time and trouble to review your stay with us. We really appreciate your detailed comments and it's good to read that the teamwork made your stay so enjoyable. I am very sorry to hear that we fell short on the overall experience in your bedroom. I understand your frustrations and I sincerely...

Ivybridge, United Kingdom
Reviewed 2 weeks ago

Have stayed here before n rated it higher. (This time stayed here with wife as well who dropped rating by one star because of location) Is on bus route but not tube station. However hotel did arrange taxi to take us to eat at delissarie in Golders Green n they were efficient n cheap - only £8. Room good size...

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Helpful?
Thank Simon G
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Simon G, Many thanks for your comments. It is great to hear that you enjoyed your stay in our hotel and our facilities suited your needs. I will share your lovely feedback with our teams. We are looking forward to welcome you back in the near future. Best wishes Ivona J - Operations Manager.

Hradec Kralove, Czech Republic
Reviewed 2 weeks ago

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Helpful?
Thank Martin C
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Reviewed 3 weeks ago via mobile

I've been staying here for 2 years, mostly a few times per month. Staff are lovely, greet you in and out. Ideal location to get into the centre. 15 min walk to Golders Green, 15 mins and your in London centre. Love staying here

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Helpful?
Thank Damon N
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Damon N, Thank you for your lovely review. I am delighted to hear that you enjoyed your stay with us again. It is fantastic to hear that you feel welcome and looked after by our teams on every stay. We are looking forward to welcome you back very soon! Best wishes Ivona J - Operations Manager.

Reviewed 3 weeks ago

I love this hotel ideal for travelling into London center and if you like a walk there a few pubs and easy to get to places to eat, I stayed last night i'm here for three nights so for a change instead of eating here every night i walked about a mile to the local Wetherspoons The Beaten Docket it...

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Helpful?
Thank Damon N
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Damon N, Thank you for choosing the Palm Hotel for your recent stay and rating us with 5*. I am delighted to hear that you had a fantastic stay with us. Thank you for your kind words regarding our staff. We always try our best to help our guests as much as we can. We look forward to accommodating...

Reviewed 3 weeks ago via mobile

This motel is overpriced.rooms were very dusty.food ive eaten better in burger king.staff very insulting at times.never again.parking rediculous.big car park at the rear but they wont let you park in it.if you have a nice car like mine.you would expect a lock up car park as advertised.not expecting people to park in the street when they have ample parking...

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Helpful?
1Thank Jade R
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Mr. Presley, Thank you for sharing your feedback after your recent stay with us. I would like to apologize for any inconvenience you might have experienced with the parking and I would like to take the opportunity to discuss your experience directly with you. If you could kindly please contact me at operations@palmhoteluk.com it would be greatly appreciated. Kind...

Poole, United Kingdom
Reviewed 4 weeks ago

The room was a very good size,very clean and good facilities.Fantastic shower big enough for two.Good location but a little far from town if you don't have a car and don't want to use the tube or buses.Friendly staff ,a great stay.would go back again.

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Helpful?
Thank SGFDewey
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear SGFDewey, Thank you for your amazing feedback relating to your recent birthday trip at the Palm Hotel. We pleased to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Kindest regards, Ivona J - Operations Manager.

South Yorkshire
Reviewed 4 weeks ago

Stayed here for one night with friends for our anniversary weekend. Second stay at this hotel. Great location with secure parking, 10-15 minute walk to Golders Green tube station in central London within 10 mins. Hotel rooms spottlessly clean, bathrooms spacious. Excellent choice for breakfast something to please even the fussiest eaters. Already pre-booked for next year for anniversary. Highly...

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Helpful?
Thank Nettylou
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Nettylou, Thank you for choosing the Palm Hotel for your recent stay and rating us with 5*. We are thrilled to hear you enjoyed your visit and we are thrilled that you will choose us again on your next year anniversary. We’re all truly looking forward to welcoming you back next year! Kind regards Ivona J – Operations Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: €88 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palm Hotel 4*
Number of rooms: 73
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Also Known As:
Palm Hotel London
BEST WESTERN Palm Hotel London
Hotel Style:
#76 Best Value Hotel in London
#298 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palm Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good size double room on the first floor, good access via lift”
 of 5 bubbles SGFDewey, 9 Nov 2016 | Read review
“Rooms to the rear a quieter”
 of 5 bubbles Chimpanzee1001, 30 Oct 2016 | Read review
“Ask for upstairs room at back of hotel”
 of 5 bubbles Hencharding, 28 Oct 2016 | Read review
“If you have a car and need a value place then Palm is great!”
 of 5 bubbles SWEsteban, 23 Oct 2016 | Read review
“The wing we were in had a funny smell, but the staff started to deal with this after we complained.”
 of 5 bubbles Reino_Pulkki, 18 Oct 2016 | Read review
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