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Millennium House 60, Victoria Street, Liverpool L1 6JD England
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US$141
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US$141
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US$114
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Hotels.comUS$141
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Dining (258)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 114 hotels in Liverpool
Location
Cleanliness
Service
Value
The Shankly Hotel celebrates the life and work of iconic Liverpool Football Club manager Bill Shankly. Based in the heart of Liverpool, the striking football-themed hotel is favoured by football fans and those simply in search of a unique night in the city. Inspired by the football legend, The Shankly Hotel features exclusive memorabilia. You’ll be able to see incredible personal items as well as trophies, clothing and Bill Shankly’s original Liverpool FC contract. Rooms and suites feature everything from double whirlpool baths to vast kitchenettes, 50-inch plasma TVs and free WiFi. With beautiful interior guaranteed to sweep you off your feet, you’ll find yourself feeling right at home in no time. Undoubtedly one of the best luxury hotels in Liverpool, the Shankly is also one of the closest hotels to Liverpool landmarks. Only a short walk or taxi ride away, you’ll discover world-famous sights including the Pier Head, Three Graces and array of museums and art galleries in Liverpool.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English
6769Reviews165Q+A100Room tips

Reviews
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Most Recent
Teresa j wrote a review Yesterday
3 contributions
Staff were very helpful on arriving at hotel. No issues throughout the booking in process. Room was amazing..very clean well maintained. Petals on bed desert platter and prosecco was a lovely touch..enjoyed our stay..very close to all amenities that we had booked prior to our stay would definately be booking again. Thankyou.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maisie C wrote a review Yesterday
7 contributions
+1
We had stayed here for 2 nights for my boyfriends birthday and had the BEST stay! Everything was perfect… check-in process was quick and easy. The room was amazing, decor looked cool and super clean! All staff were so friendly and made sure everything was good for our stay. Beds were super comfy and big (my 6ft4 boyfriend fitted with more than enough space), aircon was great. We stayed in the classic quad room - a lot of space, nothing was tight or cramped. We asked for more towels at 1am and they knocked on our door 10 mins later with them for us… amazing! We ate in the restaurant too which was lovely! Overall would recommend friends and family to visit and we would return to stay here in the future.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Katie LB wrote a review Yesterday
1 contribution
We visited as a group of 8 in July, from Booking we had a substantial amount of people drop out leaving the room we had originally booked not at full capacity and the rest of the group unable to make the short fall to keep that particular room.. Aimee was absolutely fantastic with us and understood how upset we were and offered us another suite on the grey floor which was beautiful! We had the absolute best time! The room was gorgeous and for a busy weekend we found the hotel not noisy at all and we all had a good night sleep both nights, the air con was a god send too! Overall we all had an amazing weekend and we all can’t wait to come back.. thank you so much Aimee for saving our weekend xxxx
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nikki wrote a review 9 Aug
1 contribution
Just recently stayed at the Shankly for my daughters 13th birthday, we booked the 'Garden of Eden' suite for one night. From the moment we arrived it was a fantastic experience, the reception, the décor, the team were all brilliant. The receptionist who greeted us was lovely, really smiley, polite and super helpful, she told us that the room was ready and my extras were all set up ( I ordered balloons) On entering the room we were not disappointed, squeals of excitement from the girls, a proper princess room, it was very clean and the balloons were exactly what I ordered. We had a couple of drinks from the bar, again real nice bartender, he made us a jug of mocktails for the girls which looked and tasted great. We ordered breakfast in the morning, super fast service with drinks and food was of really good quality and the choice was excellent, cereals, pancakes, waffles, fruit, muffins and full English, only irk was that the poached eggs were overdone. Couple of disappointing factors re our trip, one being that the roof top terrace bar wasn't open which was a massive shame and that the main bar closed at 10pm, which we were not told about. The bar itself feels a bit tired and was quite gloomy and dull, not somewhere I would want to spend all evening in. Overall thought it was brilliant, I would definitely stay here again the whole experience from start to finish was super.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Signature Living , Owner at The Shankly Hotel
Responded yesterday
Hi 794nikkiq, thankyou for your wonderful five star review, its lovely to read positive comments especially about our team members. We hope to welcome you back in the near future and hopefully the roof top will be open for you to enjoy. Best wishes Rosalie Galvin Guest Relations
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Neil wrote a review 9 Aug
Liverpool, United Kingdom5 contributions
Cannot fault the place,lovely helpful staff,amazing decor,room we had was lovely and breakfast was lovely and fresh. We had a bit of a sisaster aswell wher my fience had checked out but realised she had left her engagment ring in the bathroom,one quick call to hotel and ring was retrieved from room no problem at all.. 10/10 stay thankyou Shankly hotel
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Signature Living , Owner at The Shankly Hotel
Responded yesterday
Hi Neil, thankyou so much for your five star review, we are so happy you enjoyed your stay with us. We hope to welcome you to stay with us again in the near future. Best Wishes Rosalie Galvin Guest Relations
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Lauren C wrote a review 9 Aug
6 contributions
+1
We stayed at the Shankly hotel as a group of 14 for a hen party, split between 3 rooms, the bridal suite, sin & desire. From the minute we arrived we were all impressed by the hotel & the beautiful decor. The rooms were huge with gorgeous decor. We had a 2 course meal in the Bastian on the Fri night which was delicious! Followed by a cocktail class which we loved too & danced all night to the brilliant music by the dj in the bar downstairs. On the Saturday we done the Rio afternoon tea which was amazing! The samba dancers were brilliant & so friendly, had everyone up dancing & the afternoon tea was lovely, so much food & unlimited prosecco which they didn’t hold back on lol. Our waiter was brilliant, I didnt catch his name but everyone loved him. We all had the best weekend & the staff were fantastic. Cant wait to come back! Thanks Shankly ❤️ X
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Voyage305320 wrote a review 9 Aug
1 contribution
Stayed here the weekend just gone for my daughters 18th birthday . First impressions wow what an amazing building and décor is something else ..Receptionist was very helpful and friendly although some bits of information like roof top bar was closed..just to save our legs 😂 room was brilliant, bed was comfortable ,bath is something else.. overally clean and tidy.. our special girly weekend was brilliant, and made lots of memories thank you We loved our stay and can't wait to return
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Signature Living , Owner at The Shankly Hotel
Responded yesterday
Good Morning Voyage305320, Thankyou for your very kind review, I am delighted you had such a great time. We hope to welcome you again very soon. Best wishes Rosalie Galvin Guest Relations
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Sarah S wrote a review 8 Aug
2 contributions
Place is awful. On arrival we were greeted by comments from reception staff including, trafficking, soliciting and child abductions happen here. No joke. They wanted Photo iD from me, yet they didn’t even ask for the person in my rooms surname. Coffee and breakfast was pretty grim. No soap to wash hands in hotel bathroom. Overhead someone saying ‘did you rub your finger prints off?’ over breakfast. The amount of security staff we saw piling in to it at 1 in the morning… something must have been going on! Place looks nice but is actually quite a dodgy dump. AVOID!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Signature Living , Owner at The Shankly Hotel
Responded yesterday
Hi Sarah thank you for your feedback, I am very concerned by the content of your review regarding comments allegedly made by members of our team. I would need to speak to you more in depth regarding this. If you could email on rosalie.galvin@signatureliving.co.uk and we can organise to speak in more detail. Kindest regards Rosalie Galvin Guest Relations
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Mary G wrote a review 8 Aug
1 contribution
Awful customer service from the shankly booked a specific apartment room and was changed last minute, made me miss a paid birthday meal trying to sort it out and was told it was because they had no air con on half the side of the hotel, not informed before hand, the manager was awful made me cry in the middle of the room basically saying theres nothing that could be done totally ruined my birthday and no answer to email complaints
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Signature Living , Owner at The Shankly Hotel
Responded yesterday
Hi Mary I have contacted you personally today and I do hope we get the issues resolved quickly for you. Best Wishes Rosalie Galvin Guest Relations
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Sarah J wrote a review 8 Aug
2 contributions
Stayed at this hotel for one night, which was a Sunday, for a girls night away. Still not entirely sure what to make of it! Positives are very large room for 3 of us and a clean bed and reasonably clean bathroom. Negatives; the entire hotel feels like it needs a deep clean and a brighten up. Our party; 3 middle aged women would not choose to stay here again and misunderstood hotel totally when booking online. However, if you are a bunch of young girls away for a hen party or similar occasion it’s probably perfect for you. Lovely trip to city of Liverpool though and if you like a steak restaurant; cannot recommend Cowshed strongly enough - amazing food, spotless place and warm and welcoming staff!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Signature Living , Owner at The Shankly Hotel
Responded yesterday
Hi Sarah thankyou for your feedback, if you would like to discuss your stay with us further please do not hesitate to contact me on Rosalie.galvin@signatureliving.co.uk Best wishes Rosalie Galvin Guest Relations
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PRICE RANGE
US$97 - US$186 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
110
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Frequently Asked Questions about The Shankly Hotel
Which popular attractions are close to The Shankly Hotel?
Nearby attractions include The Cavern Club (0.3 km), Breakout Liverpool (0.1 km), and Escape Live Liverpool One (0.5 km).
What are some of the property amenities at The Shankly Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Shankly Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Shankly Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to The Shankly Hotel?
Conveniently located restaurants include Turtle Bay - Liverpool Hanover Street, Shiraz Palace, and Lucy in the Sky Liverpool.
Are there opportunities to exercise at The Shankly Hotel?
Yes, guests have access to a fitness centre during their stay.
Is The Shankly Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Liverpool.
Does The Shankly Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Shankly Hotel?
Many travellers enjoy visiting The Cavern Club (0.3 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (1.7 km), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.6 km).
Is The Shankly Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.