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Malmaison Liverpool

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Malmaison Liverpool
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2,483 Reviews from our TripAdvisor Community

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Showing 2,468: English reviews
West Midlands, United Kingdom
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 days ago NEW via mobile

In all my years of traveling I have never experienced a bed so hard! We looked at the mattress and it was I think one up from a block of stone! After 4 toppers it was a little better but still caused my Mrs who already has a bad back, terrible discomfort all the next few day. I asked the... More 

Helpful?
Thank Glen27
Warrington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Stayed 1st December. Excellent value on bubbles offer. Great hotel, lovely food and excellent service. I have stayed here a number of times and feel like it just gets better each time! All staff gave exceptional service. Will be back soon. Thank you Malmaison for a brilliant stay!

Helpful?
Thank 436JoC
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear 436JoC, Thank you for taking the time to leave a review of your recent stay with us! We are so happy that you enjoyed your stay with us. We welcome you back to Malmaison Liverpool soon. The Mal team More 

Southampton, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 days ago NEW via mobile

I visited in November with 8 work colleagues who I take to an annual conference. This hotel is ideally placed on Princess Dock, very close to the Liver Building. The reception is quite impressive, large, 24/7 fire pit, quite impressive actually. It's unfortunate however that the receptionists are hidden behind a large pillar so not a great immediate welcome. Malmaison... More 

Helpful?
Thank Candyman33
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Candyman33, Thank you for taking the time to leave a review of your recent stay with us! We welcome you back to Malmaison Liverpool soon. The Mal team More 

Bangor, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed here friday 18th nov room 214, lovely room apart from dust also my partner found a contact lense in his beer, told the bar lady and he had another drink no problem, continental breakfast very very nice...over all a nice stay complained at desk about contact lense in beer...thought wed have a discount off next stay but nothing was... More 

Helpful?
Thank Pregnantlady1981
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Pregnantlady1981, Thank you for taking the time to leave a review of your recent stay with us! We are so happy that you enjoyed your stay with us. We welcome you back to Malmaison Liverpool soon. The Mal team More 

Roscommon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW via mobile

once we entered hotel on arrival we were met with a beautiful flame in reception. Check in was very smooth, receptionist was very welcoming & helpful. Rooms are amazing, bed was so comfortable, bathroom was also top class. Only a 10min walk to town. Taxis are also very cheap. We were over for a match in anfield & as always... More 

Helpful?
Thank Barryorego
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Barryorego, Thank you for taking the time to leave a review of your recent stay with us! We are so happy that you enjoyed your stay with us. We welcome you back to Malmaison Liverpool soon. The Mal team More 

Durham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
Reviewed 1 week ago via mobile

Arriving at the Malmaison Liverpool you are greeted by a glowing fire in the middle of reception. The reception desk offer you an equally glowing welcome. The rooms are clean, showers and baths great and you can sleep well in the comfortable beds. The only slight grumble is that there is little space around the sink or light in other... More 

Helpful?
Thank deborahbR1597WC
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear deborahbR1597WC, Thank you for taking the time to leave a review of your recent stay with us! We are so happy that you enjoyed your stay with us. We welcome you back to Malmaison Liverpool soon. The Mal team More 

Chester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Stayed after a reunion dinner for one night.My wife has disabilities and we had an adapted room.This was the best room of this type we had ever stayed in with a massive bed and a full wet room.Service was truly exceptional with all the staff from reception to bar/restaurant being obviously local and so friendly that even though I am... More 

Helpful?
Thank Allan F
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Allan F, Thank you for taking the time to leave a review of your recent stay with us! We are so happy that you enjoyed your stay with us. We welcome you back to Malmaison Liverpool soon. The Mal team More 

Douglas, United Kingdom
2 reviews
Reviewed 1 week ago via mobile

We stayed at the Malmaison on the 19th for one night. The lobby and bar are great, check in staff are very friendly and attentive. Our room was lovely and very stylish, it did suffer from a lack of sockets though, only 2 in the room which these days really isn't sufficient. Bathroom lock was also broken, however overall the... More 

Helpful?
Thank ManxDee71
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear ManxDee71, Thank you for taking the time to leave a review of your recent stay with us! We will have a look in to how we can improve the departments. The Mal team More 

Leicester, United Kingdom
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

When we arrived it turned out I had booked for the day after by accident (how embarrassing..). Anyway Michelle at reception was wonderful and found a river view room available, an upgrade from what I'd originally booked, for the same price. For £12 more we got breakfast. All the staff were very helpful throughout our stay. The room was a... More 

Helpful?
Thank Salp9
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Salp9, Thank you for taking the time to leave a review of your recent stay with us! We are so happy that you enjoyed your stay with us. We welcome you back to Malmaison Liverpool soon. The Mal team More 

Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Booked for one night seasonal offer good value for money. Two free cocktails thrown in for good measure. Hotel is very good, Room was very comfortable. Staff helpful and efficient. Great English breakfast. I would recommend hotel for a stay in Liverpool.

Helpful?
1 Thank grahamdavis15
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear grahamdavis15, Thank you for taking the time to leave a review of your recent stay with us! We are so happy that you enjoyed your stay with us. We welcome you back to Malmaison Liverpool soon. The Mal team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Liverpool

Address: 7 William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: €96 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Liverpool 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Malmaison Liverpool Hotel Liverpool
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Hotel Style:
#15 Luxury Hotel in Liverpool
#19 Romantic Hotel in Liverpool
#20 Business Hotel in Liverpool
#26 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Liverpool staff and other travellers.
18 questions
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ENGLAND
over a year ago
2 months ago
Birmingham, United Kingdom

See all questions (18)

Questions? Get answers from Malmaison Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just let the staff assist you.Views of the Mersey are outstanding”
 of 5 bubbles 585allanf, 26 Nov 2016 | Read review
“Get a river view....”
 of 5 bubbles grantham48, 20 Nov 2016 | Read review
“View of the docks”
 of 5 bubbles siankerry, 17 Nov 2016 | Read review
“Avoid breakfast!”
 of 5 bubbles Amber-chris, 4 Nov 2016 | Read review
“top floor, river view”
 of 5 bubbles ALs888, 4 Nov 2016 | Read review
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