Never again.we asked for a river view a week before travelling.arrived to be told none available.given room 426 which had a tiny tv miles from the bed.seems like we were next to a family room so 3 nights on the bounce kids and feckless adults running around at 1130 at night,doors slamming all night..final night? The night before lockdown.at midnight a party started in the room next to us.2 rooms down another.went down to reception to be greeted with in the region of 15 drunks in reception.staff stressed.ended up losing my temper outside the room at midnight with one of the creatures making the noise.disgusting behaviour.unless you revisit the type and age of visitors I will look to stay with another chain.NOT GOOD ENOUGH
We loved our Premier Inn room overlooking Albert Dock. Beautiful building, cosy and really spacious room, hot shower, lovely view, really convenient parking opposite. Never going back to Travelodge in Liverpool again.
Everything great with the hotel, beautiful rooms etc but the "Ultimate Wifi" did not work in our room, this is the second time we have encountered this problem in 4 visits, we will not be making another.
A truely unique location and a great hotel to stay in. Yes, checkin was slow but the character of the place made up for that - suggest though that they try to have 2 staff members checking people in. We were visiting the Arena which is only a few hundred yards from the hotel - as is the Pump House pub in the opposite direction (great meal had here). We will definitely return.
Was given a lovely room with a view over the dock. Everything was in the room and was clean. Would recommend staying here. Staff pleasant on reception. Great location to all bars and restaurants. Booked again to return in summer.
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