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ibis Liverpool Centre Albert Dock - Liverpool One

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ibis Liverpool Centre Albert Dock - Liverpool One
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1,545 Reviews from our TripAdvisor Community

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There are newer reviews for ibis Liverpool Centre Albert Dock - Liverpool One
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Showing 1,365: English reviews
Palma de Mallorca, Spain
Reviewed 24 February 2016

Super location near all the shopping you would ever need. Clean rooms and great service. If you stay here, ask for Kelly Barton as she was so cheerful and helpful to us on our stay. She really knows Liverpool and is more than happy to help you with whatever your needs and wants are during your stay. Thanks Kelly and...

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Helpful?
Thank Nancy B
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, thank you for taking the time to share your experience and for leaving such kind comments. I'm happy that our location at the Albert Dock suited your needs during your stay in Liverpool. I've passed on your comments to Kelly who has asked me to thank you on her behalf. We hope to welcome you back soon! Regards,...

Bedford, United Kingdom
Reviewed 23 February 2016

We have known of and used this hotel [not exclusively ] for some 15 years. Due to having a last minute decision on several visits recently, we have had to stay elsewhere, this last weekend was pre planned and there have been a few changes, the ground floor public area is fine but I find a black ceiling depressing..That apart,...

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Helpful?
Thank Happywanderer543
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to leave your comments. I'm happy that you chose to stay with us again and enjoyed your time. I'm glad you found our team friendly and helpful and our room comfortable. We hope to welcome you back again soon! Regards, Stephen Maddison, Team Leader

Coventry, United Kingdom
Reviewed 22 February 2016 via mobile

Room was old. Bathroom had a cracked seat, cracked paint on doors, mouldy showegel containers,TV was on a swivel stand so kept moving toward the wall. We had to put a cup behind it to keep it position. Bathroom looked old and not too clean. Towels were too small. Barely covered. Very basic for the price we paid. It's more...

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Helpful?
Thank Kulvir B
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, I apologize that your stay with us did not live up to your expectations. We appreciate all guest feedback and it has now been passed on to the relevant departments. If the issues you have reported would have been mentioned during your stay, we would have taken action to ensure your time with us was more comfortable. Regards,...

United Kingdom
Reviewed 21 February 2016

We stayed here because we were going over the water to see the Transport museum and so thought we would be late back The room we were allocated was in the new half! the room was furnished the same but on a smaller basis . No space between the two single beds and only 15/18 inches around the beds to...

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Helpful?
Thank lynne l
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to help us improve. I am very sorry to hear that this time your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. For future stays we will...

bradford
Reviewed 21 February 2016

Stayed for two night at the hotel.We booked early and had a good deal , which included breakfast. Location is fantastic, opposite the docks and close to the shops and restaurants. Cavern club is about a fifteen mins walk away, lots of bars also on Matthew street. Room was fine, just like other Ibis we have stayed at.The breakfast was...

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Helpful?
Thank Richard W
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient, we are lucky to be near by all the main Liverpool attractions. We really appreciate your comments about our cooked buffet breakfast. We hope to welcome you back to the hotel soon! Kind...

Sandbach, United Kingdom
Reviewed 19 February 2016

Good location, good budget value venue. Great breakfast - all you can eat - challenge on!! Nice bar, lobby can be a little cold in the night, with the doors opening all the time. Can get busy with Stag parties - great central place to shop from - free parking a bonus!

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Helpful?
Thank BarryW1977
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I'm happy that you enjoyed your stay and that you like our cooked buffet breakfast. We hope to welcome you back to the hotel in the near future. Kind regards, Daniel Marcano Assistant General Manager

Nottinghamshire, United Kingdom
Reviewed 17 February 2016

Good localization, everyday cleaning. Only breakfast is too expensive and not tasty. You can find better breakfast in the city. If you need only a room for sleep, Ibis is a good option. You can find from here a lot of attraction really close.

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Helpful?
Thank Gosia B
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very happy to hear that overall your experience was positive.and that you enjoyed our location. However, I am sorry to hear that you were not satisfied with our breakfast. This has been communicated to the concerned staff and we will use your feedback for...

London, United Kingdom
Reviewed 17 February 2016

Review collected in partnership with Ibis Hotels
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Helpful?
Thank seungokb
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

stoke on trent
Reviewed 16 February 2016

Stayed here Sunday night in a double room on the ground floor room to the left of reception overlooking the police station. No problems at all. The room was small but clean. It has a very smart "proper" bathroom, not the usual ibis bathroom pod. We were greeted by a friendly and helpful receptionist who explained the usual arrangements. ideal...

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Helpful?
Thank star_watcher_12
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am glad that you enjoyed our new rooms and our new bathrooms! We truly appreciate your kind words about our staff, we believe that is the service what makes the difference. We hope to welcome you back to the hotel soon!...

Widnes, United Kingdom
Reviewed 15 February 2016

First impressions were good. Reception area modern and inviting. The corridor leading to our room told another story. The room was clean but basic. Bathroom an odd extra addition. Price wise what we got was ok. There is no way I would pay the usual room rate of £100+. The main problem was the noise! From the left, right, above...

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Helpful?
1Thank Kerry K
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Customer, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns regarding the light through the door have been passed on to our housekeeping and maintenance management. Kind regards, Daniel Marcano...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 

Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: €49 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Priceline and Expedia so you can book your ibis Liverpool Centre Albert Dock - Liverpool One reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool Centre Albert Dock - Liverpool One
Hotel Style:
#30 Family Hotel in Liverpool
#30 Romantic Hotel in Liverpool
#32 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and other travellers.
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over a year ago
Dublin
over a year ago
Kilmarnock, United Kingdom

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Questions? Get answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All was very Good.”
 of 5 bubbles reimom935, 18 Feb 2017 | Read review
“Ask for a room at the front”
 of 5 bubbles StevenB30_12, 15 Feb 2017 | Read review
“Higher floors and Albert Docks side .”
 of 5 bubbles Ro_Amon, 14 Feb 2017 | Read review
“It has a cozy atmosphere!!!”
 of 5 bubbles SoniaGimenes, 29 Jan 2017 | Read review
“I overlooked the Albert Dock. The road is busy but not overly noisy.”
 of 5 bubbles sarahjS9564SU, 17 Jan 2017 | Read review
5 of 5