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Hallmark Inn Liverpool

CancelonUS$49*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$64*
US$49*
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US$64*
US$61*
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Hallmark Inn Liverpool
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1,060 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Inn Liverpool
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Showing 1,029: English reviews
Chester, United Kingdom
Reviewed 8 August 2015 via mobile

We stayed over here for 1 night and we asked for a double room and had 2 single beds, very dark poor lighting, the little window gave more light than the lightbulb, we had a view of council flats from our room with shouting children. Crisps and army toys were found underneath the bed. Luckily we got the night for...

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Helpful?
2Thank rachwebber0801
Management response:

Dear Guest, Thank you for your review at Best Western Hallmark Hotel Liverpool Feathers. I do hope we can welcome you back to the hotel in the future to reinstall you faith once again at our hotel. Kind regards James Constantine

Bolton, United Kingdom
Reviewed 5 August 2015

Poor and dated decor. Very tired and unloved building. We upgraded to an executive suite, in my opinion,don't bother. Small cramped room, no extras on arrival as promised. Had to ask for everything and gave a very unwelcoming block of council flats as a view from our room. Felt very disappointed and will not be recommending or returning. Paid a...

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Helpful?
4Thank Paula C
Management response:

Dear Guest, Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Kind...

sydney
Reviewed 4 August 2015 via mobile

Toilet roll holder had come off the wall and been left on top of the cistern. No toilet paper was supplied. Bottles of opened shampoo left on the bath with lids off. Really poor housekeeping! Good location.

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Helpful?
3Thank sydneylady49
Management response:

Dear Guest, Thank you for taking the time to review your recent visit to Best Western Hallmark Hotel Liverpool Feathers. I am very sorry to hear that you were not 100% satisfied with your stay on this occasion - please accept my sincere apologies for this. We do hope you choose to stay with us again so we can prove...

Plymouth, United Kingdom
Reviewed 3 August 2015

having picked the hotel from the internet it was very pleasing to find the hotel very clean and very calming the breakfast each morning was first class well presented and a very good choice of breakfast items with a special spotlight for the sausages this was a family trip to Liverpool for my mother who lived in Liverpool in 1957...

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Helpful?
Thank andrewryan65
Management response:

Dear andrewryan65 Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future. Kind regards James Constantine

Bedfordshire
Reviewed 2 August 2015

From the outside this looked like the perfect Hotel to spend the night. The reality was different for many reasons; this Hotel caters for the masses, Hen parties and the like, not the discerning customer. We paid between £125 and £140 for an overnight stay whereas the masses were accommodated in rooms at £49 that were no better or worse...

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Helpful?
2Thank Michael W
Management response:

Dear Guest, Thank you for your review at Best Western Hallmark Hotel Liverpool Feathers. I do hope we can welcome you back to the hotel in the future to reinstall you faith once again at our hotel. Kind regards James Constantine

Lee, United Kingdom
Reviewed 2 August 2015

Beautiful building in a nice area. Staff were really lovely. Room was well decorated but very dark. We were in the ground floor overlooking the car park. I opened the window and there was an old jam jar full of cigarette buts on the window sill (outside)- not very nice to see. Also there was a dead moth in the...

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Helpful?
1Thank gstargirl
Management response:

Dear Guest, Thank you for your review at Best Western Hallmark Hotel Liverpool Feathers. I do hope we can welcome you back to the hotel in the future to reinstall you faith once again at our hotel. Kind regards James Constantine

Dudley, United Kingdom
Reviewed 1 August 2015

Hotel only a short distance from lime St station,room well equipped and spacious and price very good.ideally situated for a short stay,as only five minutes walk to Liverpool city centre.we had a front room,which is on the main road and can be quite noisy as there is no double glazing.apart from that no problems and good base.

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Helpful?
Thank Steven C
Management response:

Dear Steven C, Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future. Kind regards James Constantine

Dewsbury, United Kingdom
Reviewed 30 July 2015

Having read some bad reviews about this hotel I went with some trepidation, I needn't have worried the room was clean and bright and the staff welcoming. We decided to have a meal at the hotel I had duck my husband gammon this was excellent. The only negative I could say is as there is no lift the stairs may...

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Helpful?
1Thank Denise T
Management response:

Dear Denise T, Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers . Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine

Chesham, United Kingdom
Reviewed 28 July 2015

A quirky, slightly tired hotel with a labyrinth of passageways leading to smaller than average sized bedrooms. Hand location for Lime Street (15mins) and the waterfront (25mis). The breakfasts were good but chaotic if everyone arrives at the same time! Evening meals were also good but a bit expensive but good quality (apart from the fish & chips which were...

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Helpful?
1Thank Badgerisimus
Management response:

Dear Badgerisimus, Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future. Kind regards James Constantine

Reviewed 24 July 2015 via mobile

One of the best places i have stayed , coming from a couple who both work in hospitality this was truly an astonishing place to stay in.. From checking in with reception and the decoration of the room and stay was unreal and a memory! All staff are efficient and down to earth , apart from not receiving the breakfast...

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Helpful?
Thank George B
Management response:

Dear Gerogre B, Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers . Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hallmark Inn Liverpool. Liverpool's spectacular events programme, world class culture and heritage and our famously friendly locals, makes Liverpool the ideal destination for a short break. Centrally located in the vibrant city of Liverpool, located between our two majestic cathedrals, set in the heart of the university district, a stone's throw from theatres, restaurants, bars and Liverpool's ever growing tourist attractions. Enjoy our Liverpool themed L3 lounge bar, with its cool atmosphere and staff, the perfect setting to relax and unwind over a cocktail. Choose one of our 81 bedrooms, all attractively appointed with free Wi-Fi and flat screen TV's. Our bedrooms range from Classic doubles, nautical themed rooms, and a great selection of large family rooms or treat yourself to one of our superior or four poster rooms. We offer an easy access car park at the rear of the hotel at sensible nightly rates. We provide a warm home from home atmosphere, with exceptional warm and friendly staff and management. We look forward to welcoming you ... more   less 

Additional Information about Hallmark Inn Liverpool

Address: 115-125 Mount Pleasant, Liverpool L3 5TF, England (Formerly Best Western Hallmark Hotel Liverpool Feathers)
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: €49 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Liverpool 3*
Number of rooms: 72
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Also Known As:
Feathers Hotel Liverpool
Hallmark Inn Liverpool
Hotel Style:
#8 Spa Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn Liverpool staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location”
ianhodgson377, 28 Mar 2017 | Read review
“Check you can manage the stairs”
kerryr917, 27 Mar 2017 | Read review
“We had a room on the same floor as reception which was good.”
mclaughlin85, 18 Mar 2017 | Read review
“Ask for a photo of the room. Mine was nothing like the photo on the site.”
petereJ4195PZ, 13 Mar 2017 | Read review
“University wing, top floor recently refurbished. Not sure about the rest!”
Pam591990, 5 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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