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Hallmark Hotel Liverpool South

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Hallmark Hotel Liverpool South
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638 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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Stoke-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

Just got back from spending an night here ...it was a Xmas gift off the children and so we only stopped the one night .firstly I would say the front of the hotel is very striking ...olde world facade .. We arrived early but we could leave the car and the reception staff were most helpful in directing us to...

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Helpful?
Thank sandwick
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Sandwick, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards James Constantine

manchester
Reviewed 1 week ago

Enjoyed overnight stay here, rooms not big,but very comfortable, large windows looking onto Sefton park. Quiet area, lots of joggers though, clean. Friendly staff, willing to help, didn't stay in for dinner however had breakfast which was exceptional. Lovely building. Although quiet just a short walk to pubs and restaurants. Which where alternative. And only a short distance to Liverpool...

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Helpful?
Thank lipslisha
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear lipslisha, Thank you for your recent feedback from your stay at Hallmark Liverpool South. I am happy to hear that you enjoyed your stay at the hotel. We hope to see you soon. Kind Regards James Constantine

Liverpool, United Kingdom
Reviewed 1 week ago

I have not stayed in the hotel but I did book an afternoon tea party to celebrate a 90th birthday. We had 30 + guests and we were well looked after throughout the booking and the event itself. We had exclusive use of the atrium at the front of the building which is ideal for this kind of event. The...

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Helpful?
Thank Cranny62
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Crany62, Thank you for your recent feedback from your visit at the Hallmark Liverpool South. I am happy to hear that you enjoyed your event at the hotel. Kind Regards James Constantine

Paisley
Reviewed 2 weeks ago

The bed was comfortable. The room was small but adequate and clean. The dinner ended up being burgers as there were hardly any other dishes available that night, think this was due to a function in one of the suites. The burgers however were very good, I had the chicken one and my partner had severe food envy. The breakfast...

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Helpful?
Thank nikkishaw1
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Nikkishaw1, Thank you for taking the time to review your stay at Hallmark Liverpool South. I am pleased you enjoyed your stay with us and please accept my apologies for the challenges you encountered in our restaurant, your feedback has been passed to our chef. Thank you for choosing the Hallmark Liverpool South. Kind Regards James Constantine

Chicago, Illinois
Reviewed 3 weeks ago

Old Hotel opposite Sefton Park, Liverpool. The smaller rooms are - small. However, just pay a little more and the rooms are really great. The staff fall over themselves to be helpful, are very courteous and friendly. 25 of us went to the Hotel from London, USA and Israel and I definitely would use it again. Not too far from...

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Helpful?
Thank Sandy51_56
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Sandy51_56, Thank you for your feedback form your stay at the Hallmark Liverpool South I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards James Constantine

Liverpool, United Kingdom
Reviewed 3 weeks ago

We stayed at the Alicia at the weekend whilst attending a wedding,as we were booking in we were told the lifts were out of order, they offered to carry our bags to our room ,which was appreciated, but as I am partly disabled the stairs were a nightmare, the entire hotel was like a rabbit Warren with no signage so...

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Helpful?
Thank fletcherpaula1
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Fletcherpaula1, Thank you for taking the time to write a review on TripAdvisor following your stay at Hallmark Liverpool South. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guest are well looked after and if we fell short of expectations I am very sorry ....

Bullhead City, Arizona
Reviewed 4 weeks ago via mobile

Liverpool is my hometown but I currently live in the United States. When I traveled home in March 2016, I had to pick a wedding venue out of five potential venues in four days. I visited everything from the very expensive and immaculate to the older more family oriented venue. People who know me well said that I would hate...

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Helpful?
1Thank Scousersharon
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Thank you so much for your lovely review it was a pleasure to host your wedding and I hope that when you are back in Liverpool you will come and see us all. Many thanks Claire Dawkins Reception Manager

Reviewed 4 weeks ago

£80 per night without breakfast for what I would describe as a very very tired room. Expensive and not the cleanest. I could list a lot of wrongs with this hotel but I would be here a while. It needs a total revamp and some good housekeeping. don't envy the front desk's job. Recompensed with a bottle of wine and...

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Helpful?
Thank Billy S
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Billy S, Thank you for taking the time to write a review on TripAdvisor following your stay at Hallmark South Liverpool. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guests are well looked after and I analogize if we fell short of your expectations ....

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Me and my girlfriend, booked a room for my birthday and wanted a nice peaceful weekend away!! SHOCK they didn't have us booked in, due to them being total idiots! So when we got there the women who spoke little English, who was the first person of contact (stupid idea) obviously didn't believe us even when we got the confirmation...

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Helpful?
Thank A TripAdvisor Member
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Guest, Thank you for taking the time to write a review on TripAdvisor following your stay at Hallmark South Liverpool. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guests are well looked after and I analogize if we fell short of your expectations . If...

Reviewed 17 February 2017 via mobile

Very quiet environment and room are really pleasant. Very close to jogging area and very close to city centre (15 mins driving). Wifi was available at all time. Restaurant at acceptable prices and it's possible to save money with an early booking.

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Helpful?
Thank Veniero S
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Thank you Veniero for that the time for sending us your feed back. We are glad you enjoyed your stay with us and hope to welcome you back soon. Many thanks Claire Dawkins Reception Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The Hallmark Hotel Liverpool South is kissing the fringe of the 200 leafy acres of Sefton Park in Liverpool city centre. Located less than three miles from Liverpool Lime Street station and just 6 miles from Liverpool John Lennon Airport. The hotel has 41 comfy bedrooms and is a really popular venue for weddings, celebrations and corporate dinners. Stunning photos can be taken in their beautiful Italian terraced garden. The hotel is licenced to host wedding ceremonies and has some great facilities, including on-site parking and Super-fast free unlimited WiFi. Hallmark Hotel Liverpool South is the Green Business Tourism Scheme, Gold Award Winner. ... more   less 

Additional Information about Hallmark Hotel Liverpool South

Address: 3 Aigburth Drive, Liverpool L17 3AA, England (Formerly Best Western Hallmark Liverpool Alicia)
Region: United Kingdom > England > Merseyside > Liverpool > Sefton Park
Price Range: €54 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Hotel Liverpool South 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Best Western Liverpool
Liverpool Best Western
Hallmark Hotel Liverpool South
Hotel Style:
#34 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Liverpool South staff and other travellers.
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Questions? Get answers from Hallmark Hotel Liverpool South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the park have a great view.”
 of 5 bubbles Sandy51_56, 7 Mar 2017 | Read review
“If you have problems with stairs this is not the place for you.”
 of 5 bubbles fletcherpaula1, 2 Mar 2017 | Read review
“do not book Room 38, small, tired, dirty carpet,bed throw, cushion, shelves, bathroom. even had visiting ladybirds.”
 of 5 bubbles , 27 Feb 2017 | Read review
“The rooms in the older front part of the hotel are probably larger”
 of 5 bubbles hugh_john, 11 Feb 2017 | Read review
“As no guests stayed this doesn't apply.”
 of 5 bubbles PatLoggsie, 30 Jan 2017 | Read review
5 of 5