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Hotel Indigo Liverpool

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Hotel Indigo Liverpool
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2,240 Reviews from our TripAdvisor Community

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Showing 2,177: English reviews
Birmingham, United Kingdom
Reviewed yesterday NEWvia mobile

I enjoyed staying at this hotel for the location and the comfy beds. Staff were friendly but there were a couple of niggles. Every time we tried to phone front desk either from inside the hotel or out it took forever to get anyone to answer. Also in the rooms there was only a tiny waste bin in the bathroom....

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Thank Welltravelledbear
peoples republic of caledonia
Reviewed yesterday NEWvia mobile

Two night stay. Clean, and comfortable. Staff friendly and efficient. But wouldn't stay again.... Like another recent reviewer, we were lucky enough to get checked in and a room allocated earlier than expected. Bonus. Good breakfast buffet with a selection of cold & cooked options that should be wide enough to feed anyone up for the day ahead. Enjoyed the...

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Thank chooseANewScreenName
Melton Mowbray, England, United Kingdom
Reviewed 5 days ago NEW

stayed over bank holiday in aug 2016 and it was lovely!! great location, just outside the main centre, but a nice walk in! really lovely rooms, only slight criticism is not enough sugar or sweeteners left in the room lo for our cups of tea! But staff really lovely at reception, and dare say if we had needed anything else...

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Thank Jo M
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Jo M, Thank you for taking the time to review your stay at Hotel Indigo Liverpool. We are very pleased to to hear you had a fantastic stay with us during August Bank Holiday and we really appreciate your feedback too. We hope to welcome you back again for another Bank Holiday weekend! Kind regards, Natasha Thompson

Redcar, United Kingdom
Reviewed 6 days ago NEWvia mobile

A stylish hotel with retro styled! Room had mini fridge with a few soft drinks, water and chocolate, standard little kettle for a cuppa. Iron and ironing board and plenty of hanging space. Nice big shower(walk in style) with two shower heads,big basin and toilet. USB charging station and wall mounted tv. Clean and tidy (although little more attention to...

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Helpful?
Thank gem01_12
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear gem01_12, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are delighted to hear what a fantastic stay you had with us recently and we hope to welcome you back again soon! Kind regards, Natasha Thompson

Reviewed 6 days ago NEWvia mobile

We stayed here with another couple and I have to say, it's the best sleep I have ever had in a hotel. The room has everything you need, even an iron is left for you to use. The decor is great and the beds are so comfy. I would definitely recommend this hotel and will be returning again.

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Helpful?
Thank Vicky M
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Vicky M, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are delighted to hear that our hotel met your expectations during your stay and we agree - our beds are a dream! We look forward to welcoming you back again soon. Kind regards, Natasha Thompson

Bucks
Reviewed 6 days ago NEWvia mobile

With a £60 price tag for a double room, ready for us when we arrived at 10.30am, I see that as 4 stars. However, add an extremely warm and smiley welcome (Lauren?), an equally smiley and appreciative goodbye, first class cocktails from Wojtek, excellent shower, and a cab arriving in seconds, and the 4 stars undoubtedly turn to 5. Thank...

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Thank CocktailmakerUK
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear CocktailmakerUK, Thank you for your fantastic review of Hotel Indigo Liverpool! We are delighted to hear how much you enjoyed your recent break with us and also that our team clearly made a lasting impression! We look forward to welcoming you back to Hotel Indigo Liverpool again in the near future. Kind regards, Natasha Thompson

Wirral, England
Reviewed 6 days ago NEW

We arrived almost 2 hours early in the hope of just dropping off our bags - we were told our room was available. This set the tone for our stay - absolutely nothing was too much trouble for the staff, all were extremely friendly and helpful. Our room was lovely - very spacious, clean, airy and modern. There were complimentary...

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Thank kmd67
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear kmd67, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are delighted to hear how much you enjoyed your stay and how well our staff looked after you! We all truly look forward to welcoming you back again in the future! Kind regards, Natasha Thompson

stoke on trent
Reviewed 1 week ago

What a great hotel this is. Really stylish and with a real buzz. Well positioned. Helpful and discreet staff. Spotlessly clean as well. Very cool design and yet at the same time a nice and relaxed feel. This is a great place to stay and I have to say there was absolutely nothing not to like. Would definitely recommend without...

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1Thank marka063
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear marka063, Thank you for your great review of Hotel Indigo Liverpool! We are delighted to hear what a fantastic stay you had with us recently and we look forward to seeing you again soon! Kind regards, Natasha Thompson

Reviewed 2 weeks ago via mobile

We arrived at 4pm on Friday afternoon, we parked at the capital car park which is 2 minute walk around the corner. We arrived at the hotel desk the reception staff were very nice. We checked in, paid and went up to our room. On entering our room we noticed the shower had fallen off the wall on to the...

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Helpful?
1Thank Sarah-Elizabeth93
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Sarah-Elizabeth93, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are very sorry to hear you were not 100% satisfied with your stay - please accept my sincere apologies for this. I can assure you this is not our usual standards as our previous reviews show, so I will pass all of...

Prenton, United Kingdom
Reviewed 2 weeks ago

Booked an evening away here for a Birthday treat. From the time we arrived the staff where so attentive (and not in an overpowering or intrusive way) and nothing was too much trouble for them. They where all polite with smiles on all their faces and obviously enjoyed their jobs. Our room was spacious and the decor was modern boutique...

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Helpful?
Thank Simon E
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Simon E, WOW! - thank you for your great review! It's very satisfying for our team to read your fantastic feedback as they work very hard to ensure our guests have an outstanding stay, so this obviously pays off! We really do look forward to welcoming you back to Hotel Indigo Liverpool again in the future. Kind regards, Natasha...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Marco Pierre White Steakhouse, Bar & Grill
Marco Pierre White Steakhouse, Bar & Grill
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more   less 

Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: €80 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hotel Indigo Liverpool
Hotel Style:
#7 Business Hotel in Liverpool
#7 Luxury Hotel in Liverpool
#9 Romantic Hotel in Liverpool
#19 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Liverpool staff and other travellers.
23 questions
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Liverpool, United Kingdom
Denny, United Kingdom
6 months ago
6 months ago

See all questions (23)

Questions? Get answers from Hotel Indigo Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We stayed on the rear of the hotel and it was nice and quiet.”
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 of 5 bubbles patmeyerbs, 4 Feb 2017 | Read review
“Enjoy a hearty dinner at MPW 's restaurant”
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“Heating controls had no effect on the heat in the room. Otherwise all was great.”
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5 of 5