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Holiday Inn Liverpool City Centre

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Holiday Inn Liverpool City Centre
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1,183 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Liverpool City Centre
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Showing 1,105: English reviews
London, United Kingdom
Reviewed 3 November 2014

It is located just across the road from Lime St station as you come out and is easy to find. Check in was easy with very helpful staff. Obviously it's not the height of luxury, but the room was perfectly fine. A choice of pillows which was welcome. Had a room on the 7th floor and it was peaceful. Got...

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Helpful?
2Thank Tin586
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Tin586' Thank you for your kind review following your recent stay in Liverpool. We are naturally very pleased to learn that you enjoyed your time with us and, importantly, would choose to stay with us on your return to our great city. We look forward to welcoming you in the near future. Best regards Jonathan

London, United Kingdom
Reviewed 3 November 2014

Excellent location for this Holiday Inn: you come out of Lime St station and it's just over the road. Room was clean and comfortable with a choice of pillows. Well-maintained bathroom with plenty of towels and a good shower. Check in was quick and friendly. For a 1 night business stay this is all that I required. Would stay here...

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Helpful?
1Thank NVW4
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'NVW4' Thank you for taking the time and trouble to place your complimenting review following your recent stay with us in the heart of Liverpool. Naturally, we are pleased to learn that you found a level of service and cleanliness that complimented our location. We hope to have the opportunity to welcome you back to our great city in...

Blackpool, United Kingdom
Reviewed 3 November 2014

we booked in here as we could not get in at our usual choice in liverpool one night to see lee evans sat 1st nov 14 we got to hotel around 14.00 we knew we could not check in till 15.00 but we were able to leave ore case we got back to hotel just after 16.00 and room not...

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Helpful?
1Thank daffdave
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'daffdave' Thank you for taking the time to provide your review following your recent stay with us in Liverpool. Naturally, I am most concerned that you were unable to gain access to your accommodation until 4pm & that we were unable to allocate a higher floor for you. I have investigated the matter with my Housekeeping Manager, who wishes...

London, United Kingdom
Reviewed 27 October 2014

My first time at a Holiday Inn. After the efficient and friendly check in things weren't great the first evening. I arrived on the last-but-one train from Lime Street over the road so I was perusing the room service menu by 10:45 pm, which has a "24 hours" logo over some menu times. Great! I phoned room service to be...

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Helpful?
2Thank ben l
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Ben Thank you for taking the time and trouble to place your review following your recent stay with us in Liverpool. Needless, to say I am most concerned and embarrassed to learn that some of the procedures my team have adopted led to shortfalls in our overall service to you. I have spent time discussing your understandable concerns with...

kings lynn
Reviewed 25 October 2014

We booked this hotel because it was one of the few Hotels in the city centre that had adjacent parking.The location turned out to be perfect,never too far to walk anywhere.Monday to Friday parking cost £24 which given the parking fees in Liverpool was great value. The room itself reminded me of the Premier Inn.It was clean,towels changed as requested...

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1Thank 612david
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear '612David' Thank you for taking the time to provide your review following your recent stay with us in Liverpool. We are very pleased to learn that you benefitted from our location in the heart of the City. It is also good to know that you enjoyed dining with us in the evening time. Naturally, I am concerned to learn...

Wirral
Reviewed 19 October 2014

Good Location opposite Lime Street, Station. Saver deal on nearby Car Park was a bonus. The Breakfast was average to poor due to products used. Hotel very clean and tidy as was our Room. We were chased out before 1000 hrs though the check-out was 1200. Very unpleasant experience as we had Family visiting from Australia. The Hotel experience is...

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Helpful?
Thank WirralMx5
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'WirralMx5' Thank you for taking the time to place your review following your recent stay with us in Liverpool City Centre. Naturally, I am concerned and surprised to learn that you felt under pressure to vacate your accommodation earlier than desired on your day of departure. I can only assume that some misunderstanding arose through the communication of a...

London
Reviewed 18 October 2014

Positives: bedroom had pleasant decor and was comfortable. Staff were attentive and response. Good city views from the hotel restaurant. Brilliantly located for incoming and onward travel to and from Liverpool - very convenient. Average aspects: food (both evening meal and breakfast) was bland but service was good. Immediate environs of the hotel a bit shabby and unwelcoming.

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Helpful?
Thank soulbrother
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'soulbrother' Thank you for taking the time to inform us of your recent stay. Naturally, we are concerned that felt you only had an average stay. We shall use your constructive feedback to improve for the future. On a very positive note, we are pleased that you enjoyed your accommodation, you received a good standard of service from our...

NW ENGLAND
Reviewed 17 October 2014

POSITIVES Helpful staff Newly refurbished room on 3rd floor Comfy beds Central location Great conference facilities NEGATIVES Poor choice at breakfast (No fresh fruit, plain yoghurt or brown bread) Dining room lacked any warmth (a bit like sitting in an aircraft hanger!) Very poor unappetising buffet at lunchtime (Dry pizza and big trays of 'things' with anaemic pasta). Bathroom was...

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1Thank CORRIEFANS
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Corriefans' Thank you for taking the time to provide your review following your recent stay with us in Liverpool. Naturally, we are most concerned to learn of your dissatisfaction in the quality of food served to you during your time with us. Our Head Chef wishes to be associated with my apologies to you. On a positive note, we...

Connecticut
Reviewed 17 October 2014

Coming up from London by train, this is a perfect location. It is directly across from the station, so easy walk to drop off luggage and check in. It is adjacent to the pedestrian/shopping zone so you can walk to pretty everything you want from the Cathedrals to museums to Albert Dock and of course Mathew St and all the...

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Thank gnolect
Toronto, Canada
Reviewed 16 October 2014

This hotel is central to all the major tourist sites, all within walking distance. Walking is made easier with a network of walking streets next to the hotel. Beatles lovers are a 5 minute walk from the 'Cavern". There is a grocery store right next to the hotel. The hotel rooms are typical Holiday Inn rooms, thankfully with no surprises....

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1Thank jubliladaviajar

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Liverpool City Centre is located in the heart of city, directly opposite Liverpool Lime Street train station and 8 miles from Liverpool John Lennon Airport. The hotel has excellent access to both premier football teams, Liverpool FC at Anfield and Everton FC at Goodison and to Aintree, home of The Grand National. There is no better base from which to explore the numerous theatres, bars and restaurants within this vibrant city. All 139 guest bedrooms are fully air-conditioned, have High Speed Internet access and views of the city and its fabulous architecture. The public areas provide free Wi-Fi. The hotel hosts both business and social gatherings with 7 flexible function rooms that can accommodate up to 400 delegates. The Arena & Convention Centre Liverpool is just over 1 mile from the hotel and is easily walkable, as is the fabulous Liverpool ONE, the newly opened shopping quarter. For guests looking to relax after a busy day, the Holiday Inn Liverpool City Centre offers a selection of menu options in the Lime Lounge Restaurant & Bar with fabulous views over St George s Hall and Plateau. As an added bonus all Kids Stay & Eat Free with their parents. Discounted pay car parking is available to our guests at the adjacent Euro Car Park. ... more   less 

Additional Information about Holiday Inn Liverpool City Centre

Address: St. Johns Precinct, Liverpool L1 1NQ, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: €69 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Liverpool City Centre 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Holiday Inn Liverpool City Centre Hotel Liverpool
Liverpool Holiday Inn
Hotel Style:
#15 Family Hotel in Liverpool
#24 Romantic Hotel in Liverpool
#28 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Liverpool City Centre staff and other travellers.
14 questions
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New York City, New York
over a year ago
Newcastle upon Tyne, United Kingdom

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Questions? Get answers from Holiday Inn Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far from the lift as possible”
 of 5 bubbles MaddyW294, 29 Nov 2016 | Read review
“We where on the 8 floor twin room looking out to street but did not hear any noice”
 of 5 bubbles Kathleen704, 10 Nov 2016 | Read review
“Lifts a little noisy. And rooms on the west side probably more quiet, too.”
 of 5 bubbles jimbob51, 2 Nov 2016 | Read review
“Not sure whether a request will make any difference”
 of 5 bubbles mglazer1962, 28 Oct 2016 | Read review
“good acessibilty rooms away fromlifts quieter”
 of 5 bubbles scottishlady714, 9 Oct 2016 | Read review
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