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Great staff and facilities, very close to Albert Docks which is lovely day and night. Only issue was a knocking noise when nearby rooms used their shower. Would definitely stay here again, room could have only been better if we had a better view.
Cannot rate this hotel highly enough. Stayed one night but would definitely stay here again. The staff were very attentive, the rooms very comfortable and breakfast was excellent. Ideally located for sea port and Albert Docks and major attractions.
The spa area needs a lot of work, its painfully run down an actual tac. Not what i had expected based on the reviews and pictures, very disappointed. Staff were friendly, its nice upon entrance, room was nice with a decent view (hair dryer would...More
Thank Maida N
Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 7 August 2016
Thank you very much for taking the time to post on your valued feedback, and your comments on our leisure club and our facilities. I am sorry for this and I will certainly pass this information on to our Maintenance Manager who will...More
Nice hotel and surroundings -- The Bar area is very relaxing and the staff are really attentive and helpful.
But, in all honesty, theres nothing here that you wouldn't get on offer at a Premier InnHotel for a far cheaper priceMore
2 Thank P C
Response from IHGService, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 17 August 2016
Dear P C,
Thank you for your feedback regarding your stay at Crowne Plaza Liverpool, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bar and our staff.
I spent 2 nights here Monday and Tuesday last week and can't wait to go back already ! Absolutely love this hotel !!! The rooms are lush, spacious and clean ! My view was beautiful !!! The staff are amazing in particular Danny (bar), Callum...More
2 Thank Jodieroberts
Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 26 July 2016
Dear Jodie Roberts,
Thank you very much for taking the time to post on this excellent 5 star review from your recent stay here with us at the Crowne Plaza Hotel Liverpool City Centre. I am delighted to read how you enjoyed your stay here...More