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Crowne Plaza Liverpool City Centre

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Traveller (497)
Room & Suite (198)
Dining (45)
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Overview
  • Excellent50%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“liver building”(269 reviews)
“the club lounge”(86 reviews)
“albert dock”(230 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,622)
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2,546 results
Traveller rating
1,251
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1,251
872
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55
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All reviewsliver buildingthe club loungealbert dockleisure facilitiescity centresauna and steam roomriver viewcar parkisle of mantwo double bedslovely hotelpier headbreakfast was excellentfamily roomreception staffexecutive roomwithin easy walking distance
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701 - 705 of 2,546 reviews
Reviewed 27 July 2016 via mobile

Great staff and facilities, very close to Albert Docks which is lovely day and night. Only issue was a knocking noise when nearby rooms used their shower. Would definitely stay here again, room could have only been better if we had a better view.

1  Thank James C
Reviewed 27 July 2016 via mobile

Cannot rate this hotel highly enough. Stayed one night but would definitely stay here again. The staff were very attentive, the rooms very comfortable and breakfast was excellent. Ideally located for sea port and Albert Docks and major attractions. Jenny Smith

1  Thank Louronxx
Reviewed 26 July 2016 via mobile

The spa area needs a lot of work, its painfully run down an actual tac. Not what i had expected based on the reviews and pictures, very disappointed. Staff were friendly, its nice upon entrance, room was nice with a decent view (hair dryer would...More

Thank Maida N
Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 7 August 2016

Dear Maida, Thank you very much for taking the time to post on your valued feedback, and your comments on our leisure club and our facilities. I am sorry for this and I will certainly pass this information on to our Maintenance Manager who will...More

Reviewed 26 July 2016

Nice hotel and surroundings -- The Bar area is very relaxing and the staff are really attentive and helpful. But, in all honesty, theres nothing here that you wouldn't get on offer at a Premier InnHotel for a far cheaper priceMore

2  Thank P C
Response from IHGService, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 17 August 2016

Dear P C, Thank you for your feedback regarding your stay at Crowne Plaza Liverpool, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bar and our staff. However, we’re...More

Reviewed 25 July 2016 via mobile

I spent 2 nights here Monday and Tuesday last week and can't wait to go back already ! Absolutely love this hotel !!! The rooms are lush, spacious and clean ! My view was beautiful !!! The staff are amazing in particular Danny (bar), Callum...More

2  Thank Jodieroberts
Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 26 July 2016

Dear Jodie Roberts, Thank you very much for taking the time to post on this excellent 5 star review from your recent stay here with us at the Crowne Plaza Hotel Liverpool City Centre. I am delighted to read how you enjoyed your stay here...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (497)
Room & Suite (198)
Dining (45)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
greenmyrtle
23 January 2018|
AnswerShow all 5 answers
Response from JAKESEY3 | Reviewed this property |
I had no issue with noise during my stay
0
Votes
alice1970
13 January 2018|
AnswerShow all 11 answers
Response from Angelawotzername | Reviewed this property |
Sorry I don't know about charges for disabled parking, there where plenty if disabled parking bays and conserve staff to help with luggage. The hotel staff or website can advise. Enjoy your stay
1
Vote
Chris C
9 December 2017|
AnswerShow all 9 answers
Response from jarmop65 | Reviewed this property |
Yes.
0
Votes
Google Translation
Room Tips
"Probably overlooking the Mersey and docks"
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"Location for shopping, museums and theatre is excellent."
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"Choose a room overlooking the River."
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"Have a view of the Mersey if you can get it and upper floors are quieter"
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