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Holiday Inn Express Liverpool-Albert Dock

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Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
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1,382 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
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Sheffield, United Kingdom
Reviewed yesterday NEW

Couldn't have picked a more ideal hotel for our visit to Liverpool. Ideally situated for our visit to The Beatles Story (practically next door) and to board our bus for the Magical mystery tour. The hotel room we had was on the riverside and was lovely. It was comfortable and had everthing you needed. The staff are very helpful and...

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Helpful?
Thank lynne w
Stoke-on-Trent, United Kingdom
Reviewed 3 days ago NEW

This hotel offers a great location with fantastic views, with a free breakfast to boot. There is a few car parks on offer but the hotel offers a discount at the waterfront car park. The rooms have exposed brick work which adds to the ambiance of the area and the docks. The hotel is a 10 minuet walk from the...

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Thank adam208
Glasgow, Scotland, United Kingdom
Reviewed 4 days ago NEWvia mobile

Ended up here after a failed attempt getting home to Glasgow due to the severe weather, was able walk in and book a room for the night, staff are lovely and the hotel is really nice for the price and breakfast is included! Over looking the echo arena and river Mersey as it's in the Albert docks the location is...

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Helpful?
Thank Mark M
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for writing a review on your recent stay with us, we are glad you had a quick easy check in with the circumstances with the weather and travel plans. Hopefully next time you travel to Liverpool you will have more time to enjoy our wonderful city. We look forward to welcoming you back to the hotel.

Greater Manchester, United Kingdom
Reviewed 5 days ago NEW

Very clean cleverly constructed hotel in the centre of the Albert Dock. Close to Echo Arena, Liverpool 1 and nightlife. Great value too on a last minute deal. Did some shopping, had a lovely meal , listened to some live music and all within a stones throw from the hotel.

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Helpful?
Thank Papagayo12
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to write a review of your recent stay with us, our location is wonderful right here on the Albert Dock with everything as you say just a stones throw from the hotel. We hope to welcome you back to the city and hotel.

United Kingdom
Reviewed 1 week ago

Sat eating my breakfast this morning looking out at the Mersey & Echo Areana thinking... This is a nice hotel to stay. Arrived a little early for check in. No problem for Sophie, quick efficient and friendly.. Just wished she'd had told me about the touch door key card.. To be honest I trying to find the slot.. ha ha.....

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Helpful?
Thank stoke-ken
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for a wonderful 5* review of your stay with us! I will be sure to pass on your kind words to Sophie, we have recently just got a new key card system so it is a little different from our last keys as you know with previously staying. We look forward to welcoming you back to the hotel...

Reviewed 1 week ago via mobile

Can't fault the staff, food, accommodation, cleanliness, location. Staff were wonderful, just an all-round pleasant experience. Wonderful entrance hall. Breakfast was basic, but more than adequate and plentiful. Lovely location & amazing views across the dock & the Mersey. Walls a little thin & you can hear passers-by, but if you're tired enough you'll sleep! Will definitely be back later...

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Helpful?
Thank Irene D
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review the hotel, a 5* review is something we strive for and make sure we are customers first choice. I will pass on your kind words about the staff and we look forward to welcoming you back to the hotel later in the year.

Harrogate, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here last weekend (3rd Feb to 5th Feb) we had booked through booking.com and requested an early check in, checked in around 12:30 with no problems! Great sized room had everything we needed, comfy bed and pillows! Noise wasn't a problem think we saw one other couple in the corridors the whole time we were there which shows how...

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Helpful?
Thank Amber K
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 star review. I am pleased to see that you enjoyed your stay with us we do try our best to meet our guests requests with their reservations. Our breakfast is a new Holiday Inn Express brand standard which has been introduced to us the beginning of the month, thank you for your lovely feedback. We...

Newcastle upon Tyne, England, United Kingdom
Reviewed 2 weeks ago via mobile

Just come back from another visit, we stayed in loads of places in Liverpool but this is our 4th stay at the Holiday Inn we love it especially this time we stayed in room 410 fantastic views...Staff can't do enough...Breakfast everything you need...Clean ideal parking ...next to everything you need Can't wait to go back.

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Helpful?
Thank Corrina M
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 star review, I am pleased to see that you have enjoyed your 5th stay with us. We do have some fabulous picturesque views from our guest bedroom windows. i will pass on your kind words to our team they work very hard to help our guests have a more enjoyable stay with us. We look...

Earby, United Kingdom
Reviewed 3 weeks ago

Stayed at this hotel saturday night 4th feb - firstly let me say that the staff are the friendliest you will ever meet - special mention for Becky a smile as wide as Texas!! The hotel rooms are quirky in that they have the feel, well the ceilings do, of being in a warehouse. Everything about our stay was fabulous,...

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Helpful?
Thank micgill566
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time for your review of our hotel. I am sorry to hear that you had some noise issues from your room, we do have a 24 hour reception who would have been able to resolve this issue for you. We are in the perfect location with lovely picturesque views from any window. All our rooms...

Lincoln, UK
Reviewed 3 weeks ago

The hotel is situated in an excellent location, within walking distance of Liverpool city centre and some good museums. The rooms were ok, the bed was a small double and like a trampoline , there was a nice view looking over the Albert Dock, the bathroom was awful like something you would find on a campsite, in major need of...

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Helpful?
Thank ZoeLincoln_UK
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel. I am disappointed to read that you had some issues during your stay with us. We do have a 24 hour reception where a member of the team can be contacted during your stay to resolve any issues you have. We offer a brand standard continental breakfast with 4 hot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: €73 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool
Hotel Style:
#25 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Liverpool-Albert Dock staff and other travellers.
19 questions
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Silverton, Oregon
West Sussex
over a year ago
1 month ago

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Questions? Get answers from Holiday Inn Express Liverpool-Albert Dock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room by the river, We could see the Liver Building from ours.”
 of 5 bubbles lynnew441, 26 Feb 2017 | Read review
“Ask for a dock view.”
 of 5 bubbles adam208, 24 Feb 2017 | Read review
“Ask for river views”
 of 5 bubbles Papagayo12, 22 Feb 2017 | Read review
“dock view room on the 4th floor”
 of 5 bubbles micgill566, 6 Feb 2017 | Read review
“Face the wheel”
 of 5 bubbles sarasU6151ZH, 17 Jan 2017 | Read review
5 of 5