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Heeton Concept Hotel City Centre Liverpool

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James Street, Liverpool L2 7PQ England
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US$134
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About

#51 of 111 hotels in Liverpool
Location
Cleanliness
Service
Value
Welcome to Heeton Concept Hotel City Centre Liverpool, your Liverpool “home away from home.” Our aim is to make your visit as relaxing and enjoyable as possible. Nearby landmarks such as Royal Liver Building (0.2 mi) and Mathew Street (0.2 mi) make Heeton Concept Hotel City Centre Liverpool a great place to stay when visiting Liverpool. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a desk, and you can stay connected during your stay as Heeton Concept Hotel City Centre Liverpool offers guests free wifi. The hotel features a 24 hour front desk, baggage storage, and self check-in and check-out. Plus, Heeton Concept Hotel City Centre Liverpool offers a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, there is paid public parking available nearby at the Q Park Liverpool One While in Liverpool, you may want to check out some of the restaurants that are a short walk away from Heeton Concept Hotel City Centre Liverpool including Mowgli Street Food - Water Street (0.1 mi), Panoramic 34 (0.4 mi), and Bon Pan Asian Restaurant Liverpool (0.5 mi). During your visit, be sure to check out popular attractions like The Cavern Club (0.2 mi), World Museum (0.5 mi), and Royal Albert Dock Liverpool (0.2 mi), which are all within walking distance of the hotel. Heeton Concept Hotel City Centre Liverpool puts the best of Liverpool at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Wifi
Restaurant
Complimentary instant cofffee
Complimentary tea
Vending machine
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Room features
Air conditioning
Desk
Interconnected rooms available
Wardrobe / wardrobe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Russian, Spanish and 4 more
2651Reviews36Q+A100Room tips
Traveller rating
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Popular mentions
Molly F wrote a review Oct 2020
5 contributions
Bogdan made our visit one to remember, amazing spacious rooms with nice big beds located smack bang in the middle of lots of things to do yet was a great night sleep! Thank you! We will definitely be returning
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Ronald George, General Manager at Heeton Concept Hotel City Centre Liverpool
Responded 6 Oct 2020
Dear Guest, Thank you for this amazing feedback. My team and I were delighted reading it. Bogdan is truly one of my star team member. He was absolutely made up when I shared this with him. Yes, our rooms are of very good size and agree the location is perfect. Thank you once again and look forward to welcoming you back on your next visit. Kind regards, Ronald
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Jacqueline M wrote a review Sep 2020
Magherafelt, United Kingdom11 contributions23 helpful votes
I stayed for 6 nights. Room and bathroom were both spacious and very clean. The location is excellent - walking distance to shops, restaurants, bars and many tourist interests. James St Station is right next door and Liverpool One bus station is 5 minutes walk. Staff are exceptional, friendly and very helpful. I would highly recommend the hotel and will definitely stay on my next visit
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Date of stay: September 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Ronald George, General Manager at Heeton Concept Hotel City Centre Liverpool
Responded 6 Oct 2020
Dear Jacqueline, It is great to receive such excellent feedback. Thank you for covering all aspects of your stay. Your lovely comments about my team and the cleanliness of the room has sure made our day. Your strong recommendation of the hotel is greatly appreciated. Thank you once again and look forward to welcoming you back soon. Kind regards, Ronald
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Chris F wrote a review Sep 2020
Keswick, United Kingdom49 contributions37 helpful votes
I stayed in this hotel for a week a few years ago when it was the Days inn and had a nice stay. I seen that it looked like it hadn’t changed much since then so decided to try it again for a night. When booking there was only twin rooms available so we had to pay extra for a “King Room”.. which we did. When arriving at the hotel we were placed into a family room adjoining room. Personally I really don’t like adjoining rooms and a King room to me indicates a Kingsize bed. Which I was certain I stayed in last time. I queried this with reception and said I wasn’t keen on staying in an adjoining room. The girl on the desk wasn’t particularly interested and said we had to stay put. Generally the hotel was clean and tidy. Although maybe not to the standard it once was. I would be on the fence staying here again if the price was high..
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Date of stay: September 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Ronald George, General Manager at Heeton Concept Hotel City Centre Liverpool
Responded 20 Oct 2020
Dear Chris, Thank you for the feedback following your recent stay. Great to know you came back after a few years and certainly remember most of that experience. I can assure you my team and I act on every feedback , doing our best where possible to resolve. I am genuinely suprised that you felt my colleague didnt come across interested. My apologies for how you felt, it wasnt certainly intended. As a hotel we have made changes for the better and will continue to do so. Thank you once again for your comments. Look forward to welcoming you back soon. Kind regards, Ronald
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Dennise Mitchell wrote a review Sep 2020
Southampton, United Kingdom9 contributions8 helpful votes
Stayed over for 1 night after traveling to Liverpool for a family party. Room was very basic & outdated, the whole hotel stank of cigarette smoke, especially the reception & lift areas. It was also very noisy - loud guests & in a noisy location. I wouldn't stay there again.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Ronald George, General Manager at Heeton Concept Hotel City Centre Liverpool
Responded 15 Sep 2020
Dear Guest, Thank you for bringing your concerns to our attention through this review. Our sincere apologies for the inconvenience caused during your stay. As you would have noticed, we're have done a whole lot of upgrade to the Reception area. Now the next phase is to progress this into other areas of the hotel. In a few months time,you will be pleasantly surprised on your next visit ( which I request you make) As for the noise, hotel team do patrol and manage in minimising it, however we do encourage guest to report any such incidents so to act on it. You can clearly see from the previous review, the team do successfully manage such situations. Please do reach out to me on gm.liverpool@heetonconcepthotels.com to discuss this further. Thanks you once again, Kind regards, Ronald
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cazza186337 wrote a review Sep 2020
Liverpool, United Kingdom28 contributions47 helpful votes
Stayed with my friend last night. Location is excellent. Very central. Right next to James street train station. The staff were very welcoming, friendly and helpful. Check in and out was quick and problem free. We had our night cut short because my friend hurt her knee and the staff immediately offered help. Room was clean and spacious. At 53 quid the price was very reasonable for a Saturday night too. The only issue was the loud noise from two rooms on our floor who were playing loud thumping music and banging doors, going into one anothers’ Rooms from 3am until 4am. We kept quiet until 4 hoping it would calm down (didn’t want to cause issues. The groups were young. It was a Saturday night) but eventually it got too much and my friend went out onto the corridor and asked them please to go into their rooms instead of being on the corridor and turn the music off and keep the noise down. They did a bit but were still rowdy so we phoned reception who dealt with it straight away once alerted to it. We should’ve let them know sooner really in retrospect. They could do with monitoring the movement:noise on the corridors more. Other than that, it was a really great job and as I say, staff did act straight away once we alerted them to it. I’d definitely return. I’d just ring down earlier next time if there was an issue.
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Date of stay: September 2020Trip type: Travelled with friends
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Response from Ronald George, General Manager at Heeton Concept Hotel City Centre Liverpool
Responded 16 Sep 2020
Dear Guest, It is such a pleasure reading your lovely and detailed review. Thank you for the time and effort, great to know the team were helpful and the hotel was clean which is important. As for the incident, you have given the best advice. As always we encourage guests to report, giving the team an opportunity to act on. Thank you once again, look forward to welcoming you back. Kind regards, Ronald
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Previous
PRICE RANGE
US$58 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn city centre liverpool hotel liverpool
FORMERLY KNOWN AS
Days Inn by Wyndham Liverpool City Centre
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
154
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Frequently Asked Questions about Heeton Concept Hotel City Centre Liverpool
Which popular attractions are close to Heeton Concept Hotel City Centre Liverpool?
Nearby attractions include The Cavern Club (0.3 km), Royal Albert Dock Liverpool (0.4 km), and Western Approaches Museum - The Battle of the Atlantic Experience (0.3 km).
What are some of the property amenities at Heeton Concept Hotel City Centre Liverpool?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Heeton Concept Hotel City Centre Liverpool?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Heeton Concept Hotel City Centre Liverpool?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Heeton Concept Hotel City Centre Liverpool?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Heeton Concept Hotel City Centre Liverpool?
Conveniently located restaurants include Queens Wine Bar and Bistro, Lucy in the Sky Liverpool, and Shiraz BBQ.
Which languages are spoken by the staff at Heeton Concept Hotel City Centre Liverpool?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Polish, and Greek.
Are there any historical sites close to Heeton Concept Hotel City Centre Liverpool?
Many travellers enjoy visiting The Cavern Club (0.3 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.2 km), and Western Approaches Museum - The Battle of the Atlantic Experience (0.3 km).
Is Heeton Concept Hotel City Centre Liverpool accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.