Comfy beds , great size room even with 4 adults , good amenities in the rooms The location is fantastic with lots to do in every direction from the hotel. Staff very friendly and helpful I would 100% recommend this hotel
Honestly wasn't sure what it would be like to stay in a City Centre Hotel in the current situation but having stayed at Resident/Nadler on a number of previous occasions we were confident that if anywhere would get it right then they would! We weren't let down. In a nutshell a stay at The Resident will be just as it always was. Of course there are some slight changes and additional rules and regulations but they will be explained simply and clearly and with calm reassurance. I honestly believe that the staff want you to enjoy your stay to the full, not because it's in their job description but because they genuinely like to help guests get the best experience of Liverpool The rooms we have stayed in have always been spotless anyway and nothing has changed but there was definite evidence of extra hygiene measures throughout the entire Hotel. Floors, lift rails/buttons, counter, seating area etc all had the faint whiff of being disinfected.. NOT a criticism, it's clean plus. Liverpool City Centre is as it always was, busy and bustling. Everywhere we went to eat or drink was following track and trace guidelines and there is a huge number of instruction signs but the public are not always as compliant. When visiting shops, some people will follow the rules and some won't. In pubs and bars, some people will follow the rules and some won't so don't be put off. It is a truly great city with a wonderful atmosphere and if you are staying over then don't hesitate to stay at The Resident. they will make your stay a real pleasure. Thank you and welcome back The Resident and your exceptional team. We will be back as soon as we possibly can. …
Great location, friendly staff and value for money was amazing. Rooms were lovely and would definitely stay again. Only thing we weren’t told about was any options to dine in or have breakfast although this didn’t matter as we had planned to eat out anyway.
Just wanted to thank Damien and Andy for welcoming me into the hotel and booking me in on such short notice. I was kindly upgraded to a larger room on arrival. Great welcome, extremely friendly and supportive. Thanks again.
I could not fault anything about this hotel. The rooms are spacious and provide all of the amenities that are needed for a luxury stay. The addition of a mini-kitchen in our Superior room made a stay of a few days so much more convenient. It is also definitely worth becoming a member of the hotel and booking directly as this means an additional 15% off the cost of the room and discounts during your stay. As well as late check out and early check in and a free upgrade if available. As a wheelchair-user the staff could not have been more accommodating of my additional needs and the response to any email queries is super speedy. All of the above is true, but the thing that really makes The Resident (formally the Nadler) special is its staff. They were warm and inviting and went above and beyond to make our stay special. They even went out and personally bought flowers for me as requested by my girlfriend. It genuinely was a touching experience after what has been a really tough year. I would like to make specific mention of Marta and Luis who were exceptionally helpful; but all members of staff were knowledgeable and outstanding. I will definitely be booking another stay, one I have re-filled the coffers!! And, would highly recommend anyone to do the same, you won't be disappointed.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing