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Heywood House Hotel

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Heywood House Hotel
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1,292 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Reviewed 27 April 2016 via mobile

Stayed here twice now once two years ago and once just last week both times booked with living social deal which is great value especially since it was a girly one night trip for a good night out. Hotel is fab very modern lovely rooms and very central 5 min walk to Albert docks,Liverpool one and Matthew st/cavern club and...

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Helpful?
Thank Rebecca M
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your review on Heywood House and for choosing us to accommodate you whilst you showcase our amazing city to your partner. I am pleased that you found your room to your liking and that our award winning hypnos beds contributed to this. I am also pleased that you found our location convenient to your needs. I have...

Reviewed 27 April 2016 via mobile

I stay away about twice a week and whenever in Liverpool I pick Heywood House without a second thought. The rooms are sumptuous, the staff friendly and helpful and the location superb. Being in the center of Liverpool they do not need a restaurant or bar as it is all on the doorstep.

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Helpful?
Thank CRHwelsh
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to post such lovely comments. It is always a pleasure to accommodate you and I am delighted that we have remained a positive and consistent service for you. On behalf of all the team, we look forward to welcoming you back on your next stay with us. Kind Regards, James Assistant Manager

London, United Kingdom
Reviewed 27 April 2016

I am from Liverpool but my girlfriend isnt We booked in the hotel to have a little break and so i could show liverpool off to my girlfriend We had a lovely time at this hotel + Great Rooms + Nice helpful staff + Handy location to everything - My girlfriend kept saying she could get a funny smell in...

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Helpful?
Thank Bulla1983
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your review on Heywood House and for choosing us to accommodate you whilst you showcase our amazing city to your partner. I am pleased that you found your room to your liking and that our award winning hypnos beds contributed to this. I am also pleased that you found our location convenient to your needs. I have...

Dublin, Ireland
Reviewed 26 April 2016

friendly staff-perfect location - close to all requirements - spacious comfortable room with all needs. lovely décor - can't fault the hotel in any way. would recommend the hotel to anyone. discount scheme with local café and restaurants a great idea.

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Helpful?
Thank sheehanmichaelmrs
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive comments on your recent stay with us! At Heywood house, we promise a friendly welcome, great location and all the services to contribute to a comfortable stay and I am pleased that this has been noted in your review. We thank you for your recommendation and hope to welcome you back to Liverpool in the...

Middlesbrough, United Kingdom
Reviewed 25 April 2016

Rooms and customer service oustanding Staff especially Chris was so helpful with a problem we had. The rooms were spot less comfortable and everything you could ask for. The staff couldn't help you enough. I would definitely be returning and will be recommending the hotel to my family, friends and colleagues. It really was superb

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Helpful?
Thank Meynell, Michel... M
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive review. I am joyed to see that you had a positive experience with our team, especially Chris. I will be sure to pass these comments onto him. I am also pleased that your room was to your liking and that we can expect you to return in the near future. I know the team and...

Glasgow, United Kingdom
Reviewed 25 April 2016

Heywood House Hotel is perfectly situated for lots of bars/restaurants/docks. Hotel staff were friendly and very informative not to mention welcoming. I would not hesitate to recommend this hotel and look forward to my next visit.

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Helpful?
Thank Mclachlan, Elea... M
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your kind review on your stay with us. At Heywood House, all of our team are passionate about delivering fantastic customer service and we work hard to make sure all of our guests feel welcome and comfortable so I am pleased to see this noted in your review. We are also proud of our location, which offers...

Southport, United Kingdom
Reviewed 25 April 2016

Heywood house is a lovely little hotel right in the city centre and surprisingly quiet inside! All mod cons,big roomy room decorated to high standards beautiful sized bathroom, iron / board,tv I phone docking etc, 24 Hr desk service. downsides were No restaurant or breakfast facilities and 40% discount parking code didn't work at Q carpark, do they know this!!!???...

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Helpful?
Thank cpt m
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to post an excellent and positive review on your recent stay with us. At Heywood House, we provide all the services and cleanliness within our hotel to contribute to a comfortable stay for all of our guests so I am delighted to see this noted in your review. We currently operate as a room...

Whitehaven, United Kingdom
Reviewed 22 April 2016

Heywood House very comfortable, just a 10 minute walk from Liverpool 1 shops and Q Park multi storey car park. Very handy for Albert Dock / Echo arena and loads of nice eating places. Hotel staff very welcoming and hospitable.

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Helpful?
Thank Adrian C
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive review and rating on your recent stay with us. We are pleased that you had a comfortable stay with us and found our location ideal for your visit. We hope to welcome you in the future back to Heywood House and Liverpool. Kind Regards, James Assistant Manager

Stafford, United Kingdom
Reviewed 21 April 2016

The hotel room was lovely. We were really comfortable. With Living Social it was an excellent deal. Staff were friendly and helpful. Perfect position between docks and shopping centre. We will certainly go again.

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Helpful?
Thank Maryehuts
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for posting such a positive score and writing a positive review. Myself and the team are pleased that you found us good value for money and that you have a comfortable stay with us. At Heywood House, we pride ourselves on our customer service and our prime city centre location so I am also pleased that these contributed...

Reviewed 21 April 2016 via mobile

I had a lovley stay in Haywood house hotel , lovley rooms and beds couldn't fault it. I was asked to 'pop my card in the machine' upon arrival to pay £50 I wasn't made aware of or even told what it was for. After my stay I waited to contact the hotel as I was expecting them to transfer...

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Helpful?
Thank Kerrimboyle
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear Kerrimboyle, Thank you for your review. I was glad to see you have enjoyed your stay with us. In regards to the above mentioned £50, I believe James, my assistant manager has been in contact with you a few times. On arrival, all of our guests’ card is pre-authorized for £50 for security, the cards are not actually being...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: Heywood House Hotel 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: €62 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Also Known As:
Heywood House Hotel Liverpool
Hotel Style:
#5 Business Hotel in Liverpool
#9 Family Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Questions? Get answers from Heywood House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on the side where the bottle collections take place on!”
 of 5 bubbles alired2016, 15 Nov 2016 | Read review
“Avoid rooms overlooking the road perhaps? They may be quieter.”
  • Basic room
 of 5 bubbles Lyteroptes, 13 Nov 2016 | Read review
“Make sure you are not near a lift”
 of 5 bubbles paul_deverall, 26 Oct 2016 | Read review
“Ask for a balcony room if there's one available,”
 of 5 bubbles sammys116, 18 Sep 2016 | Read review
“Ask about the free breakfast next door...”
 of 5 bubbles websdale21, 7 Sep 2016 | Read review
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