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Heywood House Hotel

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Heywood House Hotel
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1,298 Reviews from our TripAdvisor Community

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Showing 1,265: English reviews
Lytham St Anne's, United Kingdom
Reviewed 26 May 2016

We have just got back from a wonderful 2 nights in Liverpool staying at the hotel. The room was lovely and the staff were so helpful and friendly. A speicali mention to Chris who provided us with some great local knowledge about where to eat and drink. Our air conditioniing was broken due to some building work going on in...

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Helpful?
Thank trevor m
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear trevor m, thank you for your positive and detailed review. I am confident that future travelers to Liverpool will find this information beneficial in deciding whether to stay with us or not. I am also pleased to find that your allocated room was to your liking and I do apologise about the issues you encountered within, but I am...

Reviewed 25 May 2016 via mobile

Stayed here for a week in May. The staff were all very friendly and informative. The location was perfect - right next to James St station and less than 5 minutes walk to the docks/Liverpool ONE. Surrounded by a great range of places to eat for all times of the day. There were some building works being done that may...

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Helpful?
Thank Thomas H
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Thomas H, thank you for your positive words on your recent week long stay with us. It was a pleasure to accommodate you for this time and I am pleased that you found our location, which is set in the heart of Liverpool and our reception team contributed to a memorable experience for you. I hope that we become...

Chesterfield, United Kingdom
Reviewed 25 May 2016

Fantastic little gem close to both city centre and the docs. Very friendly staff on arrival and the ambience & decor very welcoming. We stayed on the first floor in a corner room which was very well proportioned and comfortable. Will definately return on our next trip!!

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Helpful?
Thank busman400
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Busman400, Thank you for posting such a positive review on your recent stay with us. At Heywood house, we promise a friendly welcome, great location and all the services to contribute to a comfortable stay and I am pleased that this has been noted in your review. We thank you for your recommendation and hope to welcome you back...

Coventry, United Kingdom
Reviewed 24 May 2016

Stayed here for one night in May. The female receptionist wasn't greatly friendly, however the older male receptionist was great! Very friendly and welcoming. Pro's: -Comfortable bed -Free coffee/ tea -Lovely sheets (smelt very fresh) -Clean -Not a bad price for a central hotel -Free wifi -Only a three minute walk from the mersey river Con's: -Thermostat was broken and...

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Helpful?
Thank Shannon B
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Shannon B, thank you for your detailed and positive feedback regarding your stay with us. I am delighted that our award winning hypnos beds and the services offered within your room contributed to a positive experience for you. I am also pleased that our prime city centre location was ideal for your particular visit. I do apologise about the...

Nottingham, United Kingdom
Reviewed 24 May 2016

On arrival one of us had to change rooms twice as there was no electricity in the room, then the rooms were dark, and poor access to the sockets, then the air conditioning failed and the room was very hot and we didn't sleep, then on the second night the toilet blocked, overall we had a very unpleasant stay, and...

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Helpful?
Thank brooksmartinmrb
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear brooksmartinmrb, Thank you for your feedback. I’m very sorry to hear the difficulties you have experienced in our hotel. Could you please contact me on gm@heywoodhousehotel.co.uk to rectify the matter? I’m looking forward hearing from you shortly. Kind regards, Anita Kadar General Manager

Belfast, United Kingdom
Reviewed 24 May 2016

I was very pleased when i first opened the room door and was hit with the beauty that was my room, lovely staff,great location and fantastic rooms and even better prices, I Would highly recommend Heywood House Hotel to anyone travelling to liverpool.

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Thank kanedeaglanmrk
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear kanedeaglanmrk, thank you for your review on your stay with us at Heywood House. I am delighted to read that your allocated room was to your liking. We are very proud of our boutique decor and how each room is unique. We are also proud of our location which is ideally situated to all the main tourist attractions within...

Dublin, Ireland
Reviewed 24 May 2016

Heywood has a great location and the most friendly staff. I would highly recommend this hotel. You will be able to get to know the best of Liverpool by walking. It is very close to the sea and also to the shopping center.

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Thank steilviviane
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear steilviviane, thank you for your review on your recent stay with us. I am pleased that you received a welcoming and friendly experience with our team, we are very passionate about what we do to ensure each guest has a positive experience with us. I am also pleased that our location, which is ideally situated for all the main...

Runcorn, United Kingdom
Reviewed 23 May 2016

Stayed here for one night. Very clean beautiful room, generous size shower. Comfy bed and staff very polite and accommodating. Would stay here again, very nice hotel. Short walk into Liverpool so there are lots of things to do. Very secure as the main door gets locked at 11pm but there is always someone on reception to let you in...

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Helpful?
Thank rileyjamiemrr
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Rileyjamiemrr, thank you for taking the time to leave such a positive score and sentiments on your recent stay with us. As noted in your review, at Heywood House we offer a 24 hour reception, award winning hypnos beds, amazing power showers and a prime city centre location. I am pleased that all of these services contributed to a...

Lincoln, New Hampshire
Reviewed 23 May 2016

This is our forth stay! Absolutely brilliant! The only thing missing is perhaps a refrigerator in the room! We will be back next year! We I've Liverpool and Mathew street with the wonderful music! Haywood House is perfectly situated!

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Thank Juliamstephenson
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Stephensonjuliamrss, thank you for review. It is always a pleasure to see returning guests at the hotel and most importantly delivering a consistent level of high service. In terms of offering our guests refrigerator's within the rooms, this is not a service that we offer however guests are available to use a refrigerator upon request. We look forward to...

Caernarfon, United Kingdom
Reviewed 22 May 2016

Just around the corner from James St. station, close to nice bars and restaurants,and all shops. Room was clean and spacious. All staff were helpful and courteous,they told us about the discounts available to us as hotel guests in nearby cafes and bars. But I have to give Chris a special mention (a very nice man!!) as he gave myself...

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Helpful?
Thank Ninjwilliams
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Ninjwilliams, thank you for taking the time to leave a detailed and positive review. I am delighted that our key promises of a clean and conveniently located hotel were upheld for your stay with us. I am also pleased that our customer service to our guests has been noted as we are very passionate about ensuring our guests receive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: Heywood House Hotel 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: €62 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Also Known As:
Heywood House Hotel Liverpool
Hotel Style:
#5 Business Hotel in Liverpool
#9 Family Hotel in Liverpool
#9 Luxury Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
19 questions
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Questions? Get answers from Heywood House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on the side where the bottle collections take place on!”
 of 5 bubbles alired2016, 15 Nov 2016 | Read review
“Avoid rooms overlooking the road perhaps? They may be quieter.”
  • Basic room
 of 5 bubbles Lyteroptes, 13 Nov 2016 | Read review
“Make sure you are not near a lift”
 of 5 bubbles paul_deverall, 26 Oct 2016 | Read review
“Ask for a balcony room if there's one available,”
 of 5 bubbles sammys116, 18 Sep 2016 | Read review
“Ask about the free breakfast next door...”
 of 5 bubbles websdale21, 7 Sep 2016 | Read review
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