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Hilton Liverpool City Centre

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Hilton Liverpool City Centre
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2,578 Reviews from our TripAdvisor Community

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Showing 2,512: English reviews
Norwich, United Kingdom
Reviewed yesterday NEW

This hotel was well placed for visiting Liverpool but I was at a course in Manchester! Good old work. The room was nice and all as you would expect but the food was so expensive and unless it is exceptional food I really begrudge paying through the nose for a burger and chips, Hilton or not.

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Helpful?
Thank Georgina W
Saltash, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017 via mobile

My husband and I stayed for two nights over New Year, combining it with one of Liverpool Football Club's Hospitality Packages. Parking was easy in the Liverpool One underground car park and we were given a very warm welcome by the reception staff. Whilst I was checking in my husband enjoyed looking at all the photos and football memorabilia in...

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2Thank cornwalliz
About Hotel's Favourite Review
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear cornwalliz, Thank you for visiting the Hilton Liverpool City Centre and for leaving a comment regarding your recent experience. It was a pleasure for me to learn, that overall you enjoyed your stay with us and that you remained highly satisfied with our services and facilities. Thank you very much for praising our team members. We will definitely share...

Bury, United Kingdom
Reviewed 2 days ago NEW

Overall I cant fault the staff here at the Hilton Liverpool and the room was clean and spacious, however we paid to stay in an Executive Room, and we were looking forward to the benefits of the Exec Lounge, however this was disappointing, normally we would stay at the Manchester Hilton but decided on a change, the lounge in Liverpool...

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Thank Helen I
Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

You think when you use a hotel like the Hilton they will have clean cups but no you must check any cup before you use it and it is not the odd cup that has tea stains it is most of them and some saucers as well. I would not mind but went to business event in same hotel 18...

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Thank Pat C
Reviewed 3 days ago NEWvia mobile

Absolutely fab. Me and my friend went and the staff couldn't do enough for us. Afternoon tea was the best I have had and I have been to a fair few places. Would recommend highly. Was that impressed we are going back to stay the night for our anniversary

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Thank mandymoomin78
Reviewed 3 days ago NEWvia mobile

we stayed here and it was fantastic! the staff looked after us so well and the room was so clean! we had such a good weekend away and they were so helpful with keeping our bags before and after check in times! we visited the restaurant was amazing! would recommend x

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Thank Meghan C
Chelmsford, United Kingdom
Reviewed 3 days ago NEW

Very clean, friendly and best located hotel in Liverpool. Staff very friendly and great breakfast. Being in Liverpool One is great as everything so close. Would definitely recommend to anybody. Stylish place.

Review collected in partnership with Hilton Hotels & Resorts
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Thank tonyhT1280CT
Carlton-in-Cleveland, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed at Hilton at Liverpool for 3 nights on 10/02/17. Lovely hotel excellent staff , Kat on reception was vey helpful.food in restaurants was very nice.we stayed in a twin room beds were comfy, and room a good size .would definitely stay there again.

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Thank V6014RTkaren
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear V6014RTkaren, Thank you for taking the time to review your recent stay and awarding us a fantastic five stars! I am very pleased you seemingly enjoyed each aspect of the hotel and that all staff you encountered represented the hotel with professionalism, particularly Kat from our reception team. We certainly look forward to welcoming you back in the very...

England
Reviewed 6 days ago NEW

Excellent staff who are a credit to Hilton hotels and the city of Liverpool. Ideal position on the waterfront. Only had breakfast in the restaurant, but this was varied and high quality. Parking at Liverpool One, level 3, was adjacent to the hotel entrance and reasonable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Meesterduck
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Meesterduck, Firstly thank you for visiting the Hilton Liverpool City Centre and taking the time to give us a fantastic five star review of your recent stay. It was a pleasure for me to learn that you enjoyed all aspects of our hotel and in particular found the hotel to be a perfect central location, with a short walk...

London, United Kingdom
Reviewed 6 days ago NEW

Friendly and helpful staff Welcoming hotel Very clean Good quality breakfast Excellent location Room maintenance and housekeeping excellent. All bedding contains duck feathers so had to request it be changed due to allergy. Quite expensive

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MoM2211
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear MoM2211, Firstly thank you for visiting Hilton Liverpool City Centre and taking the time to leave us a review of your recent stay. I am delighted that you seemingly enjoyed every aspect of the hotel and that we exceeded all of your expectations. I look forward to circulating your positive feedback to all of our outlets. We certainly look...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: €103 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Expedia so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
26 questions
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Wrexham County, United Kingdom
Ebbw Vale
Alsager
Murfreesboro, Tennessee

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Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had an executive room on the 6th floor, no internal or external noises”
 of 5 bubbles susanhI4822MM, 13 Feb 2017 | Read review
“High up for quietness”
 of 5 bubbles Trapezequeen, 13 Feb 2017 | Read review
“Some rooms would have views of the bus station, so avoid these, ask for a park view or water view.”
 of 5 bubbles snaddlepuss, 31 Jan 2017 | Read review
“We booked the Presidential :)”
 of 5 bubbles TheLordC, 24 Jan 2017 | Read review
“High floor with Albert Docks view or Liverpool One park view”
 of 5 bubbles JerryM12345, 23 Jan 2017 | Read review
5 of 5