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Hampton by Hilton Liverpool/John Lennon Airport

Traveller (441)
Room & Suite (145)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Bar/Lounge
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS

Location

Full view
41Car recommended
Grade: 41 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
2,694Reviews
469Photos
39Q+A
100Room tips
Traveller rating
  • 1,359
  • 888
  • 280
  • 97
  • 71
Time of year
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  • English
Popular mentions
It’s hard to believe that a brand like the Hilton can have sunk so low on food quality and staff performance in this hotel. Dismal service, filthy tables, dumbed down food offering. Hilton needs to put hospitality back into their once great brand. So sad!
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I travelled to the Hamptons Hilton hotel Liverpool on Sunday evening from Salisbury in Wiltshire a journey of about 3.5 hours, arriving there at approx 10pm. My room had been booked through an agency for business travel, the room was paid for along with Breakfast, parking and a
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on the top.of of a multi storey car park opposite the terminal. You drive up to level 5 where is plenty of parking outside reception Warm.and bright reception and bar, friendly young staff. Room.was large and comfortable, Excellent buffet breakfast. The only downside was the air
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Response from GSM_Hampton, Manager at Hampton by Hilton Liverpool/John Lennon Airport
Responded 5 days ago
Dear serdeau, Reference: Hampton by Hilton Liverpool John Lennon Airport I would like to take this opportunity to thank you for your recent feedback regarding your stay at the Hampton by Hilton Liverpool John Lennon Airport. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am glad that you did enjoy your stay at the hotel. We look forward to welcoming you back to the Hampton by Hilton Liverpool John Lennon Airport in the near future. With Kind Regards Chloe Scanlon Deputy General Manager
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hotel seemed fine and price was fair, although staff member took it upon himself to take £100 from my card as he thought i was smoking in the room, he did this without asking, without visiting the room and then persisted to ring the phone at midnight... once inspected it was
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Response from GSM_Hampton, Manager at Hampton by Hilton Liverpool/John Lennon Airport
Responded 2 weeks ago
Dear karl c, Reference: Hampton by Hilton Liverpool John Lennon Airport Thank you for your recent feedback. With Kind Regards Chloe Scanlon Deputy General Manager
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Being asked once for your name on check in is expected, twice a little annoying... Five times is a joke! FIVE TIMES! The best thing about my stay was the breakfast which was a good start to the day. Everything else was sub par... Once again a Hampton with servere Aircon
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Response from GSM_Hampton, Manager at Hampton by Hilton Liverpool/John Lennon Airport
Responded 2 weeks ago
Dear Little_Me_2006, Reference: Hampton by Hilton Liverpool John Lennon Airport I would like to take this opportunity to apologise for the inconvenience that you encountered at the Hampton by Hilton Liverpool John Lennon Airport. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am disappointed that you did not enjoy your stay at the hotel. I do hope that this will not dissuade you from staying with us in the future. With Kind Regards Chloe Scanlon Deputy General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementHampton by Hilton Liverpool/John Lennon Airport
Guest room
Queen Room: Inside wardrobe.
Queen Room: Wardrobe door doubles up as bathroom door.
Queen Room: Toilet area.
Queen Room: Bathroom amenity dispensers.
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12345629
Sorry it's late but yes there are TVs in the bar and I've seen key games on before.
1 vote
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Hi, Sorry, I stay here for the Jaguar Landrover factory in Halewood. I suggest you call the hotel and ask.
1 vote
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It's late afternoon. But I'm sure that they have a luggage store so you could leave your luggage and go into town or have lunch and a drink either at the hotel or the airport
1 vote
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Continental breakfast is from 04.30 full breakfast service is from 06.30 to 10.00 tends to be really busy 8.00 to 10.00.
1 vote
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Yes the rooms I have stayed have the normal toiletries and hairdryer.
1 vote
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1234568
"Use a different hotel"
"Some rooms have views of the airport"
"We asked for a wheelchair friendly room and there was no problems"
"As far as possible away from the lift"
"Ask for a room with a new bed."
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12345620
PRICE RANGE
US$77 - US$217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton by hilton liverpool/john lennon airport hotel liverpool
LOCATION
United KingdomEnglandLiverpool
NUMBER OF ROOMS
160
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