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Novotel Liverpool

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Traveller (332)
Room & Suite (127)
Dining (14)
Ratings and reviews
Certificate of Excellence
  • Excellent43%
  • Very good39%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
4 Star Hotel
Offers from Novotel Liverpool
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Location and contact
Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Hotel website
10.6 km to Liverpool John Lennon Airport
421 restaurants are within a 0.5 km radius
0.7 km from The Beatles Story
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,561)
There are newer reviews for Novotel Liverpool
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2,258 results
Traveller rating
957
863
308
83
47
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957
863
308
83
47
Show reviews that mention
All reviewsseparate toiletpool and steam roomexecutive roomalbert dockhanover streetcity centreleisure facilitiesq parknespresso machinecar parkthe sofa bedexcellent locationdiscount vouchermodern hotelgood sizemini barhotel bar
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21 - 25 of 2,258 reviews
Reviewed 6 June 2018

We've been staying at this hotel for a few times in the past years because it's right in the middle of the City Center and with so many nice restaurants and shops close to it. This time the hotel upgraded us to an Executive Room...More

Thank John1516
Response from NovotelLiverpoolGM, Guest Relations Manager at Novotel LiverpoolResponded 4 weeks ago

Dear John1516, Thank you for taking the time to leave feedback about your experience at the Novotel Liverpool. I am happy to hear that you enjoyed our hotel with minor issues which may have effected your stay. Firstly referring to the air cooling system, we...More

Reviewed 6 June 2018

We've spent a very smooth weekend at this Novotel. The room was very nice, appropriately fitted, quiet and cosy. The staff is incredibly helpful and friendly. They offer a great bar and restaurant and the location is also fantastic - plenty of shopping, food and...More

Review collected in partnership with Accorhotels.com
Thank sheilamac2018
Response from NovotelLiverpoolGM, Guest Relations Manager at Novotel LiverpoolResponded 4 weeks ago

Dear Sheilamac2018, Thank you for your review based on your recent experience at the Novotel Liverpool. I am pleased that you loved our hotel. Our main mission is to ensure that our stay is perfect and it is amazing to hear that that is was....More

Reviewed 6 June 2018 via mobile

I stayed here recently for a few days with my sister. I was pleasantly surprised by the lovely staff who couldn't do enough for us.The breakfast was good, the room was clean and had everything we required.Beds were very comfortable. The pool was small not...More

Thank helenmcveigh
Response from NovotelLiverpoolGM, Guest Relations Manager at Novotel LiverpoolResponded 4 weeks ago

Dear Helenmcveigh, Thank you for your lovely review about the Novotel Liverpool. It is so nice to hear positive feedback such as this. I will make sure the time are fully aware of the fantastic service they are providing to our guests and will make...More

Reviewed 4 June 2018

Despite having the aircon on it was warm and stuffy in the rooms. We stayed on the 8th and 11th floors and both had the same problem, in mid May. Had to have the windows open while we were in the room to get some...More

Thank Rachel B
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 5 June 2018

Dear Rachel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 2 June 2018 via mobile

Earlier this year I reviewed about the rooms being too cold. This last visit they were too hot. Aircon not working. Hot nights end may/ early June. Still, that, and the lack of sockets, are the only niggles. Room a good size, bed comfortable, check...More

Thank John W
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 3 June 2018

Dear John, We very much appreciate your comments regarding your stay at the Novotel Liverpool City Centre. It is always a pleasure to receive positive feedback. I will share your comments about the AC and sockets in the room with our team. I am sure...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$81 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Liverpool
#10 Family Hotel in Liverpool
#15 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$81 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Liverpool
#10 Family Hotel in Liverpool
#15 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (332)
Room & Suite (127)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JoEd2005
29 June 2018|
AnswerShow all 4 answers
Response from cozzygrimey | Reviewed this property |
Hi Jo The room we stayed in was spacious - it had a table & chairs (between the bed and the t.v.) which could easily have been moved to accommodate a travel cot. I can't speak for every room in the hotel, but our one would... More
1
Vote
EmmBrookes
13 March 2018|
AnswerShow all 6 answers
Response from John W | Reviewed this property |
108, 208 and 308 have both a bath and walk in shower.
1
Vote
Tyre S
22 February 2018|
AnswerShow all 6 answers
Response from MoP3 |
Maybe it's better in some rooms than others? Ask a staff member if they can help. Good luck.
2
Votes
Room Tips
"Higher up quieter- hotel on busy street"
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"Request a room which doesn't overlook the multi story car park next door"
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"Try to stay in the room with a City View."
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"Ensure room does not have an interconnecting door"
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