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Mercure Leicester The Grand Hotel

Traveller (218)
Room & Suite (52)
Dining (21)
About
Location
Cleanliness
Service
Value
Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. Enjoy a fabulous meal at Marco's New York Italian, our onsite restaurant by prestigious celebrity chef Marco Pierre White, or relax in the bar and lounge and catch up with friends over a cocktail or two.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
254Restaurantswithin 0.5 km
69Attractionswithin 0.5 km
Reviews & more
1,039Reviews
265Photos
9Q+A
100Room tips
Traveller rating
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Popular mentions
Came with the family had a lovely meal, the chicken burgers are to die for so are the brownies, food came out in good time and the staff were very helpfull. The bar was also very good with a wide range of drinks.
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We stayed here a year ago and had to change rooms because of noise.This year the problems were multiple.The room (505) was cold. One radiator did not work, the other was inadequate to heat the space and the supplementary heating supplied was not up to the job. There is no
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Review collected in partnership with Accorhotels.com
Stayed here for New Year’s Eve as the hotel is located in the heart of Leicester town centre... this was probably the best thing about my visit alongside the fact that it has a secure car park directly behind the hotel! The only pleasant staff member I met was Kasia from the
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Response from Manpreet S, Manager at Mercure Leicester The Grand Hotel
Responded 1 week ago
Dear Guest, Thank you for your review. I'm sorry to hear about your experience, please accept my sincere apologies. Please be assured that your comments have been passed on to relevant departments to avoid future occurrence. Kind Regards
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Lovely hotel, staff were also very friendly. Especially Jose (think that was his name) who was very efficient as we ate our breakfast! Fantastic. Myself and my boyfriend visited family and stayed here at the hotel last night. Room 208 was cold so little disappointed that there
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Response from Manpreet S, Manager at Mercure Leicester The Grand Hotel
Responded 1 week ago
Dear Guest, Thank you for your review. I'm pleased to hear that you had a lovely stay overall and I'm sorry to hear that your stay was marred by noise, please accept my sincere apologies. We look forward welcoming you in future! Kind Regards
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I stayed on business. Check in efficient. Room great.. it was clean and spacious. The food at dinner fantastic. Staff could not do enough for you, they were all so friendly. Breakfast did not let us down. Coffee unlimited with staff topping up, really liked the buffet style set
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Response from Manpreet S, Manager at Mercure Leicester The Grand Hotel
Responded 1 week ago
Dear KarenE2035, Thank you for your review. I'm pleased to hear that you had a lovely stay with us. Please be assured that your comments will be passed on to relevant departments. We hope to welcome you back for another pleasant and hassle free stay soon! Kind Regards
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Photo provided by managementMercure Leicester The Grand Hotel
Privilege room
Broken heating control. Heating was stuck on full power.
No bedside table, no plug sockets
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12345611
Where is the nearest parking
The nearest Parking is behind the Hotel. It is, I believe, shared with other local businesses though the Hotel does have a limited space dedicated Parking right next to the Hotel rear entrance. Entry and Exit from the Carpark is via ticket operated barriers from a back street roughly parallel to Granby Street. Hotel guests will pay upon checkout and receive a pass for exit. DJG
0 votes
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11 pound but there’s a weatherspoons going up towards the station
0 votes
I do not know which year you are staying, and you may already have found out the answer: Basically the Carpark is, I believe, shared between various local businesses though the Hotel does have a dedicated area right next to the rear entrance. As for most Carparking provision - first come, first served - though as it is rather a large Carpark in total I doubt you would be unable to find a space on your return - but it may not be the actual space you left.
2 votes
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12
"Don't choose floor 5"
"Go some where else"
"Dont think privilage means you will be able to see in the mirror if you sit at the dressing table."
"My room overlooked the back."
"don't go their"
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12345620
PRICE RANGE
US$78 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure leicester hotel leicesterramada leicesterleicester ramada
FORMERLY KNOWN AS
Mercure Leicester City Hotel
LOCATION
United KingdomEnglandLeicester
NUMBER OF ROOMS
104
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