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Ramada Encore Leicester City Centre

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Ramada Encore Leicester City Centre
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553 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Encore Leicester City Centre
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Showing 535: English reviews
London
Reviewed 9 March 2016

Average hotel, bit pricey for what you get. However, close to city and shops and main town. Good if your wanting to stay close to the town. Car Parking at the near by NCP, which is way cheaper and only a few mins walk.

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Helpful?
Thank Narriso
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear Narisso Thank you for taking the time to post your review. I am gad you enjoyed your stay with us and hope that you found that it met your needs. We are of course very central and have arrangements for a reduced price at the NCP car park next door for our guests. I do hope we can welcome...

Southport, United Kingdom
Reviewed 7 March 2016

staff helpful will go the extra mile,and food is excellent, also within easy reach of buses and train station,great night life,good company, cant fault the staff or hotel. what else can I say but keep up the excellent work

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Helpful?
Thank Nigel R
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear Nigel R Thank you for taking the time to post your review of the Ramada Encore Leicester City Centre. It is so good to hear such positive feedback about both the Hotel and the Team. I will ensure your great comments are shared, Regards Joanne King General Manager

Gosport, United Kingdom
Reviewed 6 March 2016 via mobile

Great hotel, very clean and modem with new vibrant rooms. Perfectly situated in the heart of Leicester town centre, we had a breakfast included in the rate which was superb I can not fault any part of my stay. Drinks were reasonably priced with a well stocked bar I would defiantly visit again

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Helpful?
Thank George and Mel B
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear George and Mel B Thank you for taking the time to post your review of the Ramada Encore Leicester City Centre. I am so pleased to hear that you enjoyed your stay with us. I will ensure your comments are shared with the team, Regards Joanne King General Manager

Leicester, United Kingdom
Reviewed 6 March 2016

perfect little escape for me and my other half. facilities are nice and rooms are clean. close to some great bars as well beds are comfy and rooms are spacious. I'd definitely come back again, the staff were wonderfully helpful and provide quick service.

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Helpful?
Thank AST354
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear AST354 Thank you for taking the time to post your review of the Ramada Encore Leicester City Centre. I am so pleased that you enjoyed your stay with us and that you found our team to be friendly and helpful. I do hope we have the opportunity of welcoming you back in the near future, Regards Joanne King General...

Reviewed 5 March 2016 via mobile

Location is good and right in the centre. However the price is very high for what you get. The room is very noisy and very basic. Bathroom also very basic. Breakfast very poor and basic as well. Service from staff also not super. This all for a special rate of GBP 120,= per night is not OK.

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Helpful?
Thank Derk B
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear Derk B Thank you for taking the time to post your review. I am sorry that you did not like the room you stayed in whilst staying with us. The Encore design is modern and minimal and I appreciate that this is not to everyone's taste. As a city centre Hotel we do have some external noise issues due...

London, United Kingdom
Reviewed 27 February 2016 via mobile

Location: very central location, right in the heart of the city. Everything is only a stones throw away. Price: unbeatable. Breakfast was also included in our deal, however as we missed it due to oversleeping so I cannot comment. Kitchen staff were unwilling to make something for us which was a bit disappointing. Cleanliness: spotless... Staff: front desk operatives were...

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Helpful?
Thank BellaRoseWorld
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear BellaRoseWorld, Thank you for taking the time to post your review of the Ramada Encore Leicester City Centre. It is always good to receive such positive feedback about our hotel and the team. I am so glad you had a very enjoyable stay with us and I hope we can welcome you back to the Hotel in the near...

Reviewed 24 February 2016 via mobile

I stayed here for one week for business. The check-In process was very smooth. My room was on the first floor and was very nice. Well presented, clean and had great wifi signal! A few things that let the hotel down are its staff, some of the waiters/bar staff just don't seem interested and look as though they don't want...

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Helpful?
Thank Priya K
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear Priya K Thank you for taking the time to post your review from your recent stay with us. I am sorry that you felt the whole team did not deliver the great customer service that you did get from Alex. All feedback given is invaluable and shared with the team in order that they can make improvements. Thank you...

Liverpool, United Kingdom
Reviewed 16 February 2016 via mobile

I was put on the 4th floor. I opened the door and the room was freezing. The heating machine on the wall said it was 23 degrees. I think it was the wooden floor that made it so cold. I tried to turn it up and nothing happened. I just got into bed to keep warm. The bed was comfy,...

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Helpful?
Thank Pamela K
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear Pamela K Thank you for taking the time to post your review. I am sorry that you had issues with the heating in your room. We have taken steps to address this by installing an extra wall heater in some of the rooms. I do hope we can welcome you back again in the near future and ensure you...

Bidford-on-Avon, United Kingdom
Reviewed 15 February 2016

We stopped at the Ramada on Saturday, the best thing about the hotel was it was 3 minute walk to the Athena Hotel. The room was freezing cold, after asking the reception they said that they would try and turn it up but didn't, I then went and asked for a heater which was given to me. We went with...

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Helpful?
Thank debra2hinsley
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear debra2hinsey Thank you for taking the time to post your review . Let me firstly apologise for the issues you had with heating in your room. I am aware we have had some issues in a few rooms which have now been rectified with permanent wall heaters being installed. I do hope we have the opportunity of welcoming you...

Leicestershire, United Kingdom
Reviewed 14 February 2016 via mobile

Average hotel, central location, very good and in the city centre. Hotel not bad but not great, you get what you need, a comfortable bed, rooms are good. Had an issue with the electricity but have been rewarded with a free night, they are fast to act on complaints. Not a bad hotel if you want the basics

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Helpful?
Thank jaydeece1989
GeneralManager321, General Manager at Ramada Encore Leicester City Centre, responded to this review

Dear jaydeece1989 Thank you for taking the time to post your review of the hotel. I apologise for the issues you had with the electricity but am glad to see that the team resolved your complaint promptly. Regards Joanne King General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Ramada Encore Leicester City Centre

Address: 84-90 Charles Street, Leicester LE1 1GE, England
Region: United Kingdom > England > Leicestershire > Leicester
Price Range: €72 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Encore Leicester City Centre 3*
Number of rooms: 115
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Also Known As:
Ramada Encore Leicester City Centre England
Hotel Style:
#3 Romantic Hotel in Leicester
#7 Business Hotel in Leicester
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Encore Leicester City Centre staff and other travellers.
3 questions
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Sheffield, United Kingdom
2 months ago
over a year ago

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Questions? Get answers from Ramada Encore Leicester City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 112 was fine”
 of 5 bubbles Chris44372013, 12 Oct 2016 | Read review
“On a high floor at the back”
 of 5 bubbles RoyF31, 4 Sep 2016 | Read review
“Disabled rooms available. Good views from the higher floors.”
 of 5 bubbles G9883OUdavidb, 28 Aug 2016 | Read review
“There is no room service! Ask for what you need before heading up to your room.”
 of 5 bubbles 321Nina, 10 Aug 2016 | Read review
“get extra towels for floor as water from shower will come into the other half of bathroom”
 of 5 bubbles Dr-Samir-Mehta, 6 Aug 2016 | Read review
5 of 5
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