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Ramada Encore Leicester City Centre

Traveller (117)
Room & Suite (56)
Traveller (117)
Room & Suite (56)
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About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Location
Full view
99Great for walkers
Grade: 99 out of 100
463Restaurantswithin 0.5 km
117Attractionswithin 0.5 km
Reviews & more
696Reviews
172Photos
7Q+A
100Room tips
Traveller rating
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  • 59
  • 44
Time of year
Traveller type
Language
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  • English
Show reviews that mention
Stayed here for my husbands birthday. Check-in took 30 minutes as there was a huge queue and only one receptionist. The room was basic but comfortable. However, having misplaced my engraved wedding ring (it was left in the room) I called the hotel straight away. The lady I spo
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Stayed here many times before as it is conveniently located and has a good gym. Unfortunately breakfast facilities are very poor and the rooms are at minimum level of comfort. During my last visit I couldn’t sleep due to constant noice in my room. Next time I make sure I book in
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Response from LukeStatham, Manager at Ramada Encore Leicester City Centre
Responded 2 days ago
Dear Hugo Thank you for taking the time to write a review about your stay here at the Ramada Encore in Leicester. I apologise that you encountered some issues during your last stay here at the hotel. We would appreciate if you could contact us at the hotel so that we can deal with these issues internally to ensure that we can improve your experience at the hotel as it would be a shame for us to lose a regular guest like yourself. Once again, I sincerely apologise for this and hope that we can come to an arrangement of some sort. Regards Luke
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Service was very slow!! Gentlemen seem to be more interested in talking amongst themselves than take care of the guests. I work in hospitality so I know what great looks like!! Really poor customer service!! Will not come back!!! Sort out the lazy staff please
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Response from LukeStatham, Owner at Ramada Encore Leicester City Centre
Responded 2 days ago
Dear Kirsty, Thank you for taking the time to review your stay with us. I'm sorry to hear that you felt that our service was slow. I would be happy to discuss this in further detail with you in order to prevent this from happening again in the future. We take all feedback seriously and I would really like to get a little more detail if possible. I would really appreciate if you would be able to drop me an email directly at ops@encoreleicester.com and I can arrange to call you at a time that is convenient for you. I hope to hear from you soon, Kind Regards, Chris Greenwood-Beech | Operations Manager
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Stayed here with my mom for a shopping weekend away.
The hotel is clean and modern.
Breakfast was a bit of a mess - lack of staff lead to problems (things not been stocked up, coffee machine was broke, having to ask for cutlery etc) was not the staff fault because there was only
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Response from LukeStatham, Manager at Ramada Encore Leicester City Centre
Responded 1 week ago
Dear Guest Thank you for taking the time to review your stay here at the Ramada Encore hotel in Leicester's city centre I am glad that you enjoyed your stay here and I apologise sincerely for your breakfast experience and for the issues that you encountered with regard to guest rooms. We hope to welcome you back to the hotel soon. Regards Luke
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Spacious room with tidy en-suite. Took 20 minutes to check-in at 1800 on a Thursday evening. Only one receptionist, but needed 2.
Hotel modern and well appointed as expected for a city centre hotel.
..........................
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Response from LukeStatham, Manager at Ramada Encore Leicester City Centre
Responded 1 week ago
Dear Guest Thank you for taking the time to review your stay here at the Ramada Encore hotel in Leicester's city centre I am glad that you enjoyed your stay here and I apologise for the issues that you encountered at check-in. I hope to welcome you back soon. Regards Luke
Read more
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Is there any parking for disabled at hotel?
Hi Althemusicman, Unfortunately, we do not currently have any parking available at the hotel. We have a concession deal with the NCP car park located: Rutland Centre, 56 Halford St, Leicester LE1 1TQ. We have a small cross-hatched area at the rear of the hotel which you are more than welcome to use to load/unload your vehicle if it makes things easier for you and our staff will be happy to help if you need us. Sorry for the delay in replying, Kind Regards, Chris Greenwood-Beech | Operations Manager
0 votes
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Does this hotel have dedicated parking
Hello there is parking available at the NCP next to the Curve theatre. If you get your ticket validated at Hotel reception before you leave then the charge is then £11 for 24 hours
0 votes
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Are there hairdryers in all of the rooms?
Hello, yes all the rooms have hairdryers in them
1 vote
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Does it have an elevator? What are the restaurant hours? Is there Room Service?
Hello , yes there is a lift to all floors, the restaurant serves breakfast from 7am and dinner is served until 10pm
0 votes
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Has it got disabled parking, and breakfast
Yes it has parking. Not sure if there is dedicated disabled. It serves a nice breakfast.
0 votes
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Previous
12
"ask for a room with city view"
"Not room 108 at a weekend. Too noisy!"
"Enquiry about parking before arrival."
"A room at the rear or on a higher floor might be a bit quieter"
"Try to avoid rooms near the lift doors. Lift quiet but doors not!"
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PRICE RANGE
US$96 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLeicester
NUMBER OF ROOMS
115
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