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Premier Inn Leicester City Centre hotel

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St. Georges Tower 1A St. Georges Way, Leicester LE1 1SH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (140)
Room & Suite (47)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Leicester City Centre hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 43 hotels in Leicester
Location
Cleanliness
Service
Value
Whether it's 'The Beautiful Game' or heavenly music, Premier Inn Hotel Leicester City Centre puts you centre stage. With so many business and leisure attractions on your doorstep, the only difficult decision to make is where you'll go first. Show your support at Leicester City football club. Or cheer on the Tigers at the Rugby Club. Discover the universe at the National Space Centre. Grab a bite in our tasty restaurant, and then catch the main event at the O2 Academy. After a busy day, recharge with a great night's sleep in your extra-comfy bed.
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Room & Suite (47)47
Full view
Property amenities
Free parking
Free internet
Bar / lounge
Highchairs available
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Paid public parking nearby
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Vending machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Coffee / tea maker
Flatscreen TV
Bath / shower
Clothes rack
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English
1707Reviews21Q+A100Room tips
Traveller rating
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Popular mentions
salu619 wrote a review Yesterday
Blackburn, United Kingdom1 contribution
I would like to outline my most recent visit in which I stayed at the premier inn Leicester city centre hotel on 4-5th June. To start off with I would like to mention that i stayed at the hotel 2 years ago in which i had a lovely experience which made me book it again for this times stay. However the 2 experiences are not comparable at all and was really let down on my most recent stay which has lead me to composing this email and would like for some action to be taken. I arrived at the hotel to check in on the evening of 4th June. From the very second I walked through the door I was let down. I went to the check in desk but there was no staff available for about 5 minutes of waiting. I then went to the self check in computers and found that it was not working. I then found a member of staff walking through the lobby so i made them aware that i need to check in. Upon which she walked past without stopping or giving me eye contact to tell me she will be with me shortly. She raised her finger at me to indicate she will be a minute. I waited a few minutes after which she “emma - duty manager” came. The manner in which she was talking to me came across very rude and not hospitable at all. I already didnt feel welcome at this point. Not once did she say “welcome to premier inn” or or “how can i help you” or even a simple “hi”. I had to say the first line which was i would like to check in please. To which she straight asked for my details instead of a greeting message. Moving on, i got my hotel card and made my way up to my room. I tried switching my room lights on but they weren’t working so i had to go back down to an empty reception desk and wait to be seen to. Once i made emma aware of this situation her response was “sorry, weve got no other rooms available, were fully booked”. No acknowledgement of the inconvenience and the fact that i booked the room a week ago which meant you had plenty of time to make sure the room was in good working order. I insisted that it needs to be resolved. But she didnt seem to make any effort to try and resolve it. Unfortunately as it was almost 11pm and there was no chance of me finding another place to stay i had to stay at the hotel but with the service I received it was the last place i wanted to stay. All of this took about 1 hour and it was pure inconvenience from the hotel and also rude and disheartening customer service from your team members. I would like to kindly ask if you could resolve this by providing me with a refund for my stay and who i need to contact for the car park because it was a night i would like to genuinely forget ever happened. I chose premier inn as i knew i would have a nice relaxed night after a long tiring day but it turned out to be more stressful and the service that i received was really frustrating. It was last place i wanted to be but I had to continue my stay for the night as I had no time to book anything else. I would like some sort of resolution by means of refund for my booking and car park charge and some assurance that this sort of customer service and general hotel service is not how you represent your company. I would like to be able to leave a good review on google and trust pilot but my decision will be heavily dependant on your response to your response to this email. I would love to hear back from you as soon as possible. Also i was told by emma, the general manager would give me a call on Saturday at 12pm to discuss the incident but i didn’t receive any call from the manager on Saturday nor sunday and neither today. I wasnt greeted as i entered and no acceptable apology was even uttered from start to finish. Really poor hospitality from a well established business.
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Review collected in partnership with this hotel
Date of stay: June 2021
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Ian H wrote a review Oct 2020
Consett, United Kingdom8 contributions4 helpful votes
Hotel's Favourite
I decided to have a weekend away at the last minute and chose the Premier Inn Leicester City Centre for my evening stopover. I didn’t realise that check-in was from 2pm onwards but the reception staff were very pleasant about it. Once checked in I was in the 10th floor - I know you’re going to get views of some ancillary buildings and services but the room itself was bright, fresh, spacious, well furnished, and comfortable. More importantly it was airy and clean 👍🏻 I was impressed with the security arrangements - your room card access the main reception from the outside and also controls lift access too. Everywhere was clean, neat, and tidy, and the social distancing measures in place worked great! Plenty of hand sanitiser stations too! The weather put a dampener on sightseeing but nevertheless I had a great time exploring the local area. I’m not a great sleeper in a different bed but my night was comfortable and the breakfast this morning was just superb - the cooked breakfast fast with a couple of croissants and an extra latte - and all with table service too. Checkout was super easy - drop your card off and away you go! Overall, the cleanliness throughout the hotel was great and the service from both the reception staff yesterday and the breakfast staff and management staff this morning was simply faultless, welcoming, pleasant, and friendly! Would I stay here again? Absolutely I would !! And with being only a short walk from Leicester station make sure you get it on your list of places to stay for your weekend breaks!! Well done Premier Inn and a big thank you for a great overnight stay!!
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Date of stay: October 2020Trip type: Travelled solo
2 Helpful votes
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alsutton2021 wrote a review 9 Jun
London, United Kingdom1 contribution
Terrible service. Surly staff. Have too many issues to mention here, but essentially Premier Inn are NOT cleaning rooms unless you ask them too, but nobody actually tells you this. Plenty of ‘enhanced cleaning’ literature about, but nobody actually tells you you need to ASK them to do it, which is a major flaw in normal and expected service Of any hotel. Nobody was ever around to even ask. Was ignored for 15 mins at breakfast so had to leave for work. Left a note asking for a refund and reasons why. Nobody responded. Nobody on reception... ever... Premier Inn is normally excellent on all these points... however this was the absolute worst.
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Review collected in partnership with this hotel
Date of stay: June 2021
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Trip type: Travelled on business
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Steve_Bpool wrote a review 4 Jun
Harrogate, United Kingdom7 contributions2 helpful votes
If you could rely on one thing at Premier Inns - it was the comfy bed and standard room layout. Leicester City Centre Premier Inn must have recently hosted the `destroy the mattress - bed bouncing championships!!` the bed was awful. The springs had gone, it was lumpy and you could help but roll into the centre. Meal wasn't good and a rip off for what we had.
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Review collected in partnership with this hotel
Date of stay: June 2021
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corinne s wrote a review 3 Jun
lancashire9 contributions
With the exception of one amazing member of staff this was a truly terrible experience in regards to the staffing levels and service quality - great location, parking great , rooms as you would expect but so far away from the brand it was shocking
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Review collected in partnership with this hotel
Date of stay: May 2021
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PRICE RANGE
US$37 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn leicester city centre hotel leicester
LOCATION
United KingdomEnglandLeicestershireLeicester
NUMBER OF ROOMS
176
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Frequently Asked Questions about Premier Inn Leicester City Centre hotel
Which popular attractions are close to Premier Inn Leicester City Centre hotel?
Nearby attractions include Escape Leicester (0.5 km), Curve Theatre (0.3 km), and New Walk Museum and Art Gallery (0.4 km).
What are some of the property amenities at Premier Inn Leicester City Centre hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Premier Inn Leicester City Centre hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Leicester City Centre hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Leicester City Centre hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Premier Inn Leicester City Centre hotel?
Conveniently located restaurants include Revolution, Herb, and Kayal.
Is Premier Inn Leicester City Centre hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Leicester.
Are there any historical sites close to Premier Inn Leicester City Centre hotel?
Many travellers enjoy visiting Leicester Guildhall (0.8 km), Leicester Cathedral (0.6 km), and Leicester Abbey (1.7 km).
Is Premier Inn Leicester City Centre hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.