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New Hacketts Hotel

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516 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

I'm writing this on behalf of my mum who has just returned from a David Urqhuart mini break to see in the New Year in Blackpool. She stayed in a single room and paid £255 for 3 nights and 4 days. She got dinner bed and breakfast and 2 lunches. A warm,comfortable and spotless room. Room cleaned each day. Lovely...

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Helpful?
1Thank EwanCa
New Hacketts H, Public Relations Manager at New Hacketts Hotel, responded to this review

Dear Sir/Madam, Many thanks for your review. We are delighted that your mum thoroughly enjoyed her visit and we look forward to seeing her again in the near future. We would like to offer her a complimentary upgrade on her next visit. We are sorry that the buffet did not delight her. Unfortunately, we did also have staffing issues on...

Ayrshire, United Kingdom
Reviewed 2 weeks ago

Travel to the New Hackett hotel with David Urquhart Coach Travel for Hogmanay break and it was a disaster. Hogmanay Gala Buffet was a shambles not enough tables for people to sit and the food was a disgrace. There was only one waiter working [he tried his best] bringing food to the buffet and there must have been about 100...

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Helpful?
5Thank 5Iandun
New Hacketts H, Guest Relations Manager at New Hacketts Hotel, responded to this review

Dear Sir, We are sorry that you felt the need to write a negative review. We do act upon all reviews and appreciated constructive criticism up to a point but to put a picture on tripadvisor of the items that you decided to put on your plate is not what we would have expected. We do sincerely apologise, and staffing...

Reviewed 14 December 2016 via mobile

The reception area looked ok and was very warm and welcoming but the rooms leave a lot to be desired! If your over about 12 stone you'd struggle to fit in the bathroom, room was very dated and the curtain rail fell off when we shut the curtains. It was ok as a base for going out but don't expect...

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Helpful?
Thank Louise B
New Hacketts H, Guest Relations Manager at New Hacketts Hotel, responded to this review

Dear Louise, I am sorry you felt the need to share this negative review. We do value all customer comments and like to act on them for the future. I do wish you had come to us, as we do have various rooms in the hotel, and depending on availability, I am sure we could have moved you to a...

Liverpool, United Kingdom
Reviewed 5 December 2016

Another brilliant trip to the Hacketts with over 100 pensioners we all had a great time nothing was to much for any of the staff especially Ann reception who was so helpful rooms fab entertainment the best yet and food wouldn't get better in a 5 star Could not fault this hotel that's why we keep going back

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Helpful?
1Thank Gerard W
Dubai, United Arab Emirates
Reviewed 29 November 2016

I would like to say that my stay in the hotel was alright. I had a good view of the Irish sea from my room and it was a cozy, cute and newly refurbished room. The toilet is little including the shower. I am not sure if a big guy would fit inside. :) Anyway, the breakfast was buffet style...

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Thank Art L
Reviewed 21 November 2016

we have been going to hacketts for about 6 years and have seen all the changes over the years we go around november as a group from our pub on the turkey and tinsel break and from the start we have always been happy with vaule for money and a night there is no need to leave the hotel as...

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Helpful?
Thank Keith B
Southport
Reviewed 20 November 2016

Nice hotel well located with parking for some cars. Staff are very helpful but spread a bit thin at busy times. Food was excellent and accommodation clean as rooms have been recently refurbished. Our budget room was small but adequate. Entertainment was fabulous with a new act each night. Popular happy hour at bar. Worth a visit.

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Thank Cooneymanor
birmingham
Reviewed 14 November 2016

Second visit this year, refurbishment taking too long, and some parts still need a good clean. Dining room is very nice The Food is ok, but now is buffet breakfast instead of service, The Bar staff, Reception girls, and the Compere, and his entertainment team do a great job, Unfortunately the Hotel manager is a very weak link in this...

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1Thank pethea
Manchester, United Kingdom
Reviewed 14 November 2016

this hotel was brill food fab rooms very clean and comfy had a great time for husbands birthday and as a bonus raised £300 69 pence for the macmillion nures thank you all for your surport management was very kind and helpfull great big thanks to STEPHON on the bar what a great guy he is would defo recommend a...

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Thank Alice B
Kent, United Kingdom
Reviewed 12 November 2016

Stayed here for 4 nights, the hotel is situated along the sea front, with lovely views , the staff are what makes this hotel .They are so friendly and obliging, Nick Turner the barman is the the most helpful of all , the rooms are very clean but tired, the food was very good, most nights, the breakfast was the...

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Helpful?
Thank Shazza S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
New Hacketts Hotel, situated on Blackpool's Queens Promenade, with the beach on your door step and transport links across the road. It's a short journey to the town centre and many of Blackpoo's famous attractions. New Hacketts is an excellent choice for families, couples or groups. 101 bedrooms, all en-suite with tea/coffee making facilities, some with sea views of the beautiful Irish Sea. Enjoy freshly prepared meals by our very talented chef! Then sit back and relax in our bar lounge and enjoy an evening of entertainment. Bar snacks and alcoholic beverages are available 24 hours on request. Our friendly and helpful staff are here to assist you with any requests or requirements to ensure you have a most enjoyable stay. ... more   less 

Additional Information about New Hacketts Hotel

Address: 14 - 20 Queen's Promenade, Blackpool FY2 9SQ, England (Formerly Hacketts York House Hotel)
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: €47 - €69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — New Hacketts Hotel 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hacketts York Hotel
Hacketts Hotel Blackpool
Hacketts York Blackpool
Hacketts York House Hotel Blackpool
Hotel Style:
#27 On the Beach Hotel in Blackpool
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Questions & Answers

Here's what travellers have asked, with answers from New Hacketts Hotel staff and other travellers.
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Questions? Get answers from New Hacketts Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Got a problem go and see reception they will sort it”
 of 5 bubbles 928gerardw, 5 Dec 2016 | Read review
“we find all rooms to be fine”
 of 5 bubbles R2213ROkeithb, 21 Nov 2016 | Read review
“we had 502 great views booked again for march”
 of 5 bubbles alicebZ3474KZ, 14 Nov 2016 | Read review
“dont do it”
 of 5 bubbles 381fionar, 6 Nov 2016 | Read review
“Room at back was quieter than front ,”
 of 5 bubbles lindamY3390EN, 3 Nov 2016 | Read review
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