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Canasta Hotel

Certificate of Excellence
GreenLeadersGold level
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11/06/2017 12/06/2017
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309 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Reviewed 25 September 2016 via mobile

After ringing to enquire about a few rooms for my family to stay in for a few nights, I spoke to the owner Doug who was rude & abrupt from the minute he answered the phone. Having stayed here a few times years ago, that didn't really come as a surprise, but thought we would try to stay again this...

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Helpful?
4Thank Sam T
CanastaHotel, Owner at Canasta Hotel, responded to this review

Sam - I was merely pointing out that our car park was tight and there was no room to wheel a wheelchair between the cars. That's how it is. You explained your sister cant get out of her wheelchair so I was reminding you how tight our car park actually is. Everyone expects parking nowadays and we have to maximise...

Reviewed 24 September 2016

dougie smith should be locked up for basically stealing our money he needs to plough some time into customer service ,money into sorting out these disgusting rooms ,and the food was also disgusting,paid cash no receipt,i will let the tax man know,after the way he spoke to me when i complained

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4Thank clifford w
CanastaHotel, Owner at Canasta Hotel, responded to this review

I don't think you've ever stayed with us...have you? I'd have no problem with reviews like this if they were submitted by verified guests who have stayed with us. This is where TripAdvisor is lacking. Its not fair on my business that this review remains and TA won't supply reviewer details so I can take legal action or at least...

Leicester, United Kingdom
Reviewed 20 September 2016 via mobile

Stop here from 16th sept to 19th sept about 35 of us from Leicester great stay karaoke and bar on till 2am even booked a singer/ comedian for us on the Sunday night rooms had everything we needed nice location too breakfast was to die for I can eat plenty and the breakfast I finished but struggled it's a beaut...

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Thank chrislisalibbymiaty
CanastaHotel, Owner at Canasta Hotel, responded to this review

Thanks for your repeat visit guys - you're a great bunch and it was a fab weekend. I'll look forward to your visit next year. Note for potential guests:- we normally finish entertainment at midnight but for this group they asked if we'd extend it to 2am - council approved - and all other guests were notified well in advance...

Preston
Reviewed 17 September 2016

Just stayed one night as went to a function in town. Bit of a hiccup with the booking on arrival as there had been an internet problem but this was quickly sorted. Room fine and clean. Good shower for the morning. A few bulbs in the room not working but to be honest not an issue to me but wife...

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Helpful?
Thank Russ H
CanastaHotel, Owner at Canasta Hotel, responded to this review

Thanks very much for your custom. Bulbs replaced - we should have spotted that

London, United Kingdom
Reviewed 12 September 2016

I called to enquire about functions and I was confronted by a person who for one could not simply answer a basic question. On top of this he was extremely rude and couldn't seem to understand the basic idea of customer service and hung up on me. I would not recommend this place to anyone as they are just simply...

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Helpful?
Thank jo_arnold_jo
CanastaHotel, Owner at Canasta Hotel, responded to this review

Well I don't remember this...but it is true I don't suffer fools gladly on the telephone. It probably went something like this:- "Do you do wedding functions?" "It depends on the time of year to be honest - what date?" "There will be about 40 of us" "Ok small parties we can cater for - but what date?" "Do you...

Birtley, England, United Kingdom
Reviewed 2 September 2016

We managed to get a last minute booking for August Bank Holiday, and we are glad we chose The Canasta. The owners and staff are welcoming and so helpful. Our room was clean and comfortable and had everything we needed for our stay. The "Big Brekkie" is just that, very enjoyable but too much for me ( till I realised...

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Thank Anthony B
Reviewed 29 August 2016

Returned today after a 3 night stay , staff are so polite , Penry of breakfast staff , breakfast to die for loved the smoked salon and scrambled ehh toasted muffin , showers powerful . Rooms clean and big , we was in number 1 I had read on the website it was a compact room , it was huge...

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Helpful?
Thank Sophia K
CanastaHotel, Owner at Canasta Hotel, responded to this review

Thanks Sophia, very much for your brilliant review. I'll give the staff a kit-kat as a weekly bonus. Mandy is pleased you like the new addition to the breakfast menu - the salmon with hollondaise sauce on a toasted muffin is lovely - I should take a piccy of one for the website. Room 1 can never, in a month...

Leeds, United Kingdom
Reviewed 14 August 2016

We stayed in room 20 a family of 5 , now i want to be careful how i write this because i've read almost every review on this hotel and the negative feedback is met with quite heavy confrontation i will try to be as constructive as possible. To start off we where met by one of the owners i...

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Helpful?
1Thank Tony P
CanastaHotel, Owner at Canasta Hotel, responded to this review

Im sorry you were disappointed. We don't have ANY rooms that are perfectly suitable for a family of 5 and don't actually sell any on the website that are such. However we do get many families choosing the family 4 room option after we ALWAYS mention that the room would be tight with 5 in and that two of the...

Dundee, United Kingdom
Reviewed 29 July 2016

Just back from the canasta hotel and what can I say, its an excellent hotel with very nice staff, very polite and professional, the room was clean and a good size, the bed was clean and comfy, there was plenty of drawers "12" if I remember, plus your cupboard for hanging things up in, breakfast was great, big and non...

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2Thank steve w
CanastaHotel, Owner at Canasta Hotel, responded to this review

Thanks very much Steve for your business, extended stay and kind review. We do have the best spot in Blackpool, I think, and our slight elevation gives us a great view.

Falkirk
Reviewed 27 July 2016 via mobile

My Family are staying at the Canasta Hotel again. We have been staying here for years, in fact every visit to the resort. Clean, value for money and the nicest genuine owners you could wish to meet. Rooms are fresh, clean and well kept. Breakfast is legendary and good traditional non greasy fare. Bar facilities are excellent and fantastic views...

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1Thank Foodyguy2

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
31 en suite bedrooms (10 with sea views) located on the seafront within 10 minutes walk from the Blackpool Tower. Family run hotel - very friendly and meticulously clean. No stag or hen parties. ... more   less 

Additional Information about Canasta Hotel

Address: 288-290 Promenade, Blackpool FY1 2EY, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: €44 - €69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canasta Hotel 3*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Canasta Hotel staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view rooms”
curryking2017, 26 Apr 2017 | Read review
“32 is it great in the series and I'm good views and quite quiet”
p0ngthai, 11 Apr 2017 | Read review
“Sea views are best , if you struggle with stairs ask for room on lift side”
denisep902, 1 Jan 2017 | Read review
“Rooms available with sea view”
126DaveL, 29 Nov 2016 | Read review
“room3 is small”
Adiscaff5362, 27 Nov 2016 | Read review
5 of 5