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Best Western Carlton Hotel

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Traveller (151)
Room & Suite (166)
Dining (45)
Overview
282-286 North Promenade, Blackpool FY1 2EZ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (641)
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639 results
Traveller rating
157
236
146
58
42
Traveller type
Time of year
LanguageEnglish
157
236
146
58
42
Show reviews that mention
All reviewssea viewtram stopbreakfast was buffet stylelarge car parknorth pierwould stay againan upgradesea frontself servicebed was comfortablestayed here for one nightlady on receptionshort breaklounge areatwin roomevening mealpublic areas
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1 - 5 of 639 reviews
Reviewed 3 days ago via mobile

Nice hotel, and good breakfast. The evening meal was ok but very disorganised, there were two staff on an one did not have a clue and many apologies to customers for either the wait or items not available. On the plus side, the room was...More

Thank trekking-Taffy
Response from PetzaC, General Manager at Best Western Carlton HotelResponded yesterday

Dear trekking-Taffy, Thank you for taking the time to write a review. It was great to read your comments about the friendliness of the staff and the Fantastic hotel. I will look into the service issue you encountered but we will endeavor to utilize your...More

Reviewed 5 days ago

First impressions appeared ok. Downstairs reception area was clean and tidy. Unfortunately there was a dirty towel among the clean ones in our bathroom and the cups on the tea tray were dirty. The window sill was very dusty and the net curtain was filthy....More

Thank 369cca
Response from PetzaC, General Manager at Best Western Carlton HotelResponded 2 days ago

Dear 369cca, Thank you for taking the time to write a review. I will pass on your comments to the housekeeping team and also their timings. We have a large buffet selection and our New Breakfast Chef will cook anything you wish, we do offer...More

Reviewed 5 days ago

I stayed 2 nights at this hotel for the Rebellion Festival. I was given a top floor room with a sea-view which was very nice. Overall the room was clean, the bed was comfy, bathroom adequate for purpose but needs updating. I had booked breakfast...More

Thank Rosey250
Response from PetzaC, General Manager at Best Western Carlton HotelResponded 2 days ago

Dear Rosey250, Many Thanks for taking the time to write a review. It was great to read your Fantastic review on your stay, room and the breakfast. We look Forward to Welcoming you back. Please contact the hotel directly as you are a regular guest...More

Reviewed 5 days ago

I'm not one to leave a bad review especially months after but due to family problems its taken so long. we came to blackpool for a little getaway, we chose this hotel due to location and by paying the extra money we thought we would...More

Thank lesleyjones1967
Response from PetzaC, General Manager at Best Western Carlton HotelResponded 2 days ago

Dear lesleyjones1967, Firstly thank you for taking the time to write a review. I am disappointing that your stay did not meet your expectations and thank you for highlighting the member of staff who went that extra mile. If you could find the time please...More

Reviewed 6 days ago via mobile

The room was nice with a lovely bathroom and a nice addition of a tablet and speaker. How ever dinner was the opposite my burger was undercooked, sauces were forgotten and the staff seemed to not understand cutlery was needed for dessert the main toilets...More

Thank Shaun F
Response from PetzaC, General Manager at Best Western Carlton HotelResponded 2 days ago

Dear Shaun F, Thank you for taking the time to write a review, I utilize all feedback both constructive and positive to train our teams so that we can improve our customer experience. We will address these issues and ensure that these will not happen...More

View more reviews
About
Amenities
Top amenities
Room Service
Beachfront
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$71 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Blackpool
Room types
Non-Smoking Rooms
Details
Price range
US$71 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Blackpool
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (151)
Room & Suite (166)
Dining (45)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
dazzyman
25 July 2018|
AnswerShow all 3 answers
Response from PetzaC | Property representative |
Hi Darren, That would not be a problem.
0
Votes
Zena B
4 July 2018|
Answer
Response from Geoff G | Reviewed this property |
I know dogs are allowed in the hotel but would not think, like most places they would be allowed in the dining or bar area. Unless guide or assistance dogs. On the grounds of hygiene standards and with respect too other... More
0
Votes
lorraineEngland
15 April 2018|
Answer
Response from Trevone355 | Reviewed this property |
Sorry not sure,you can check on the hotel website.
0
Votes
Room Tips
"sea views are always nice to have."
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"don't go here"
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"First floor, sea view"
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"lovely terrace for a drink in the sun..."
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