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Now I know bad reviews can ruin a business, this is far from what I want to do, this is an honest man trying to make an honest living, the owner went out of his way to keep us happy even though I admit we...More
It's a cheap and cheerful hotel, we stayed in a family room with our 3 boys aged 8-10 and had it was perfect for us, room was clean and had tea and coffee facilities, and en suite, the staff were lovely, the breakfast was nice...More
This hotel is in a good location and that is the best I can say, we arrived at 2.50 and said we have a booking and the response was you cant book in until 3, we were not offered anywhere to wait until my son...More
When we entered the hotel we were led to our room which turned out to be unprepared- you could see the bottom of the quality of this hotel- very dirty and needing a lot of refurbishment. The person checking us in reflected instantly and changed...More
1 Thank Sonofmyparents
Response from Phil L, Manager at Wave Crest HotelResponded 27 September 2017
Thank you for your comments. I am sorry that you were shown to the incorrect room and not given the wifi code and breakfast times. The member of staff is new and this has been given further training.
You phoned us at the last minute...More
I've stayed at this hotel numerous times over the last couple of years and had a fantastic experience every time. The rooms were very clean and nicely decorated. All the staff were very friendly and helpful. Breakfast is always great and the location is perfect....More