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The George Hotel

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Devonshire Street, Penrith CA11 7SU England

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Travel safe during COVID-19

What you can expect during your stay

All linens sanitised in high-temperature wash
Hand sanitiser available to guests & staff
Contactless check-out

Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

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About

4.0

Very good

1,402 reviews

#5 of 11 in Penrith

Location

Cleanliness

Service

Value

Travellers' Choice

The George Hotel is something of a local treasure, situated in the pretty market town of Penrith, perfectly located to explore the Eden valley with Ullswater and the Lake District just a few miles away. The lounge is popular with locals for morning coffee and cake, lunches and afternoon teas.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Bar / lounge

Pets Allowed ( Dog / Pet Friendly )

Taxi service

Conference facilities

Banquet room

Baggage storage

Secured parking

Wifi

Restaurant

Breakfast buffet

Breakfast in the room

Complimentary Instant Coffee

Complimentary tea

Kids' meals

Special diet menus

Meeting rooms

Newspaper

Non-smoking hotel

Dry cleaning

Laundry service

Room features

Room service

Wake-up service / alarm clock

Flatscreen TV

Complimentary toiletries

Hair dryer

Room types

Bridal suite

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Classic

Business

Languages Spoken

English, Polish, Romanian

1402Reviews30Q+A100Room tips

Reviews

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kitlan wrote a review 23 Jun

aberdeen9 contributions62 helpful votes

Great Central Location

This hotel is slap bang in the centre of Penrith so it is great for those seeking a central location. Plus points are that it is very dog friendly (always a bonus), the food is excellent, the staff (albeit one very grumpy waitress!) were extremely professional and polite, especially on reception and it has a nice character mix of old & new, so something for everyone....loved the 'new' bar. There is also a private car park. The downsides are that there is no lift & the carpark gets filled up very quickly so you need to get there in good time. If you are OK with both these points however, this is a good, central hotel.

Date of stay: June 2022

Cleanliness

Service

Sleep Quality

Helpful

christine s wrote a review 22 Jun

Potters Bar, United Kingdom46 contributions62 helpful votes

Lovely stay with exceptions!

Stayed at the George for four nights on a deal with Secret Escapes which was very nice. Great food with very good portions which was a struggle to eat as they were so large and delicious you didn’t want to leave any! Staff are fantastic, so helpful and always happy which is lovely to see. It is also very local to shops which is always handy and had parking. We also heard very loud music from the pubs nearby as we went at the weekend which went on till 1am which was annoying. The only let down was the club room. It was big with all the facilities but it needed a refurbishment. It had a very large bed but where the headboard has been changed there was a very big unsightly mark on the wall with holes all along it. Also I had to contact the management about the bathroom as it had clear glass in the window which is definitely not acceptable so the first night we had a tablecloth put up and the next day maintenance came and frosted it which was better. Also they need to do something about the pigeons as there was a very big pile of poo outside the windows which would definitely stop you wanting to open them. If these issues were sorted then the hotel would definitely have got 5 stars!…

Date of stay: May 2022

Value

Service

Sleep Quality

Room Tip: Noisy at the weekends

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Helpful

Angela B wrote a review 8 Jun

3 contributions

Superb hotel

Stayed for one night in a large upgraded room. Very clean with a large bathroom. Bed and bowl put out for our dog who was fussed over. We were welcome in all the bars there and had a lovely table with space for the dog for our evening meal. Staff couldn't do enough for us. Would definitely visit again

Date of stay: June 2022Trip type: Travelled

Helpful

Response from John Dawes, General Manager at The George Hotel

Responded 1 week ago

Hi L3232CHangelab So pleased you enjoyed your visit, and your kind words for the team here at The George Safe travels and hope to welcome you all back in the not too distant future Kind Regards Team George

quietmikeyd wrote a review 5 Jun

54 contributions29 helpful votes

Terrific Jubilee afternoon tea

Fabulous place. The staff work so hard, especially the manager. He is very friendly and clearly completely dedicated to his job. The George has a lovely ambience and has old world charm without being dated. We had an afternoon tea and it was a sight to behold - delicious too. The staff were solicitous and we were asked several times if we needed anything. Just a really nice place to pass a relaxed few moments.

Date of stay: June 2022Trip type: Travelled

Helpful

Response from John Dawes, General Manager at The George Hotel

Responded 1 week ago

Hi quietmikeyd Thank you for your lovely review of The George Hotel and our Jubilee Afternoon tea offering. We look forward to another visit soon Kind Regards Team George

Jean C wrote a review 3 Jun

1 contribution

Stop off before Glasgow.

Loved the room and facilities especially new bar. Brilliant staff and food included in the price too. Would have stayed longer if we had time. Thanks to John, Caitlin and Harriet who were a few of the attentive staff.

Date of stay: June 2022

Cleanliness

Service

Sleep Quality

Room Tip: All facilities seem to be very good in my opinion. Rooms to rear are quieter, I was in room 11.

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Helpful

Response from John Dawes, General Manager at The George Hotel

Responded 2 weeks ago

Hi jeancl7602HO Thank you for the praise of Caitlin and Harriet, and we are so pleased you love the new bar and facilities. Look forward to seeing you again very soon. Team George

meljabro wrote a review 3 Jun

1 contribution

Fabulous stay at the George Hotel

Fabulous staff friendly & really helpful .spotless room . Very comfortable. The best fish &chips we have had (& we have had a lot ) the breakfast was just as good . Could not pick fault a fabulous stop on rout to Scotland.I’ve stayed in lot of 5star hotels & not been looked after so well . Also excellent Wi-Fi .

Date of stay: June 2022Trip type: Travelled

Room Tip: Free parking at the back of the hotel

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Helpful

Response from John Dawes, General Manager at The George Hotel

Responded 2 weeks ago

Hi meljabro Thank you for your kind words on the staff, food and wifi, We look forward to welcoming you back to the George on your next trip, north or south. Team George

CanberraSteve38 wrote a review 2 Jun

Canberra222 contributions200 helpful votes

Old property, some modern surprises

I stayed for three nights in a very recently renovated double room on the top floor. The crisp, bright modernity of this comfortable room and its brand new bathroom contrasted most strongly with the atmospheric and comfortable but definitely old-school ground floor lounge and dining room. I was pleased to see other recent renovation around the property, including a great new ground floor bar. I hope that the renovation program will continue -- the top flights of the main staircase verged on shabby and the lobby at its top just outside the brand new rooms was rundown. Breakfasts were quite good, dinner downstairs was OK but not brilliant and, for the quality, quite expensive. The staff were variable. Reception was quite delightful; some other staff members appeared to me worryingly brusque.…

Date of stay: April 2022

Location

Cleanliness

Service

1 Helpful vote

Helpful

mocannon wrote a review May 2022

Liverpool, United Kingdom287 contributions132 helpful votes

Gem of a hotel

Excellent staff on arrival welcoming friendly Room was spotless with all amenities included Food is exceptional tasty and definitely plentiful. Would 100% love to return to such a beautiful hotel and the town is a treat to walk around. Went to pay our bill on leaving and pleasantly surprised.

Date of stay: May 2022Trip type: Travelled

Helpful

Response from John Dawes, General Manager at The George Hotel

Responded 3 weeks ago

Hi mocannon Thank you ever so much for your kind words about the staff, food and quality of your stay We look forward to seeing you again in the near future. Team George

Caroline K wrote a review May 2022

4 contributions4 helpful votes

Dreadful service

I came for lunch with two friends in the bar area. We were given menus and orders were taken. Food ok but then we were totally ignored. One member of staff in an apron spent the whole time leaning on a pillar chatting to people at a table. Two waitresses stared outside or disappeared several times. No one collected our empty plates and we had to shout to a passing waitress for a dessert menu. She cleared the table and did not return for our order. After waiting for ages we gave up and left. The last time I visited I was given a pot of tea with no teabag so hot water really! Maybe if you eat in the restaurant you get service but I shall not be wasting time or money here again. Appalling place.

Date of stay: May 2022Trip type: Travelled

Helpful

Response from John Dawes, General Manager at The George Hotel

Responded 4 weeks ago

Hi Caroline, Sorry to hear about your poor experience on your visit. If you could contact me on 01768 862696 so that I can look into what has happened and to restore some faith Kind Regards John

cw50 wrote a review May 2022

Newcastle upon Tyne, United Kingdom397 contributions56 helpful votes

High quality and great old school service.

Stayed over 3 weeks in 3 different rooms. All well appointed and comfortable. Ok wifi and ameneties. Staff highly trained and guest focused. Nothing too much trouble. Great choice of breakfasts served hot and fresh. Breakfast and reception staff particularly professionaland helpfull. Many thanks.

Date of stay: April 2022Trip type: Travelled

Room Tip: Try the smoked salmon royale/ eggs benedict or smoked haddock for an excellent breakfast alternative

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Helpful

Response from John Dawes, General Manager at The George Hotel

Responded 4 weeks ago

Hi cw50 Many thanks for your kind words over your recent stays with us here at The George, it is so uplifting to all the team to hear such positivity, Kind Regards, we look forward to seeing you in the near future. Team George

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