This hotel is slap bang in the centre of Penrith so it is great for those seeking a central location. Plus points are that it is very dog friendly (always a bonus), the food is excellent, the staff (albeit one very grumpy waitress!) were extremely professional and polite, especially on reception and it has a nice character mix of old & new, so something for everyone....loved the 'new' bar. There is also a private car park. The downsides are that there is no lift & the carpark gets filled up very quickly so you need to get there in good time. If you are OK with both these points however, this is a good, central hotel.
Stayed at the George for four nights on a deal with Secret Escapes which was very nice. Great food with very good portions which was a struggle to eat as they were so large and delicious you didn’t want to leave any! Staff are fantastic, so helpful and always happy which is lovely to see. It is also very local to shops which is always handy and had parking. We also heard very loud music from the pubs nearby as we went at the weekend which went on till 1am which was annoying. The only let down was the club room. It was big with all the facilities but it needed a refurbishment. It had a very large bed but where the headboard has been changed there was a very big unsightly mark on the wall with holes all along it. Also I had to contact the management about the bathroom as it had clear glass in the window which is definitely not acceptable so the first night we had a tablecloth put up and the next day maintenance came and frosted it which was better. Also they need to do something about the pigeons as there was a very big pile of poo outside the windows which would definitely stop you wanting to open them. If these issues were sorted then the hotel would definitely have got 5 stars!…
Stayed for one night in a large upgraded room. Very clean with a large bathroom. Bed and bowl put out for our dog who was fussed over. We were welcome in all the bars there and had a lovely table with space for the dog for our evening meal. Staff couldn't do enough for us. Would definitely visit again
Fabulous place. The staff work so hard, especially the manager. He is very friendly and clearly completely dedicated to his job. The George has a lovely ambience and has old world charm without being dated. We had an afternoon tea and it was a sight to behold - delicious too. The staff were solicitous and we were asked several times if we needed anything. Just a really nice place to pass a relaxed few moments.
Loved the room and facilities especially new bar. Brilliant staff and food included in the price too. Would have stayed longer if we had time. Thanks to John, Caitlin and Harriet who were a few of the attentive staff.
Fabulous staff friendly & really helpful .spotless room . Very comfortable. The best fish &chips we have had (& we have had a lot ) the breakfast was just as good . Could not pick fault a fabulous stop on rout to Scotland.I’ve stayed in lot of 5star hotels & not been looked after so well . Also excellent Wi-Fi .
I stayed for three nights in a very recently renovated double room on the top floor. The crisp, bright modernity of this comfortable room and its brand new bathroom contrasted most strongly with the atmospheric and comfortable but definitely old-school ground floor lounge and dining room. I was pleased to see other recent renovation around the property, including a great new ground floor bar. I hope that the renovation program will continue -- the top flights of the main staircase verged on shabby and the lobby at its top just outside the brand new rooms was rundown. Breakfasts were quite good, dinner downstairs was OK but not brilliant and, for the quality, quite expensive. The staff were variable. Reception was quite delightful; some other staff members appeared to me worryingly brusque.…
Excellent staff on arrival welcoming friendly Room was spotless with all amenities included Food is exceptional tasty and definitely plentiful. Would 100% love to return to such a beautiful hotel and the town is a treat to walk around. Went to pay our bill on leaving and pleasantly surprised.
I came for lunch with two friends in the bar area. We were given menus and orders were taken. Food ok but then we were totally ignored. One member of staff in an apron spent the whole time leaning on a pillar chatting to people at a table. Two waitresses stared outside or disappeared several times. No one collected our empty plates and we had to shout to a passing waitress for a dessert menu. She cleared the table and did not return for our order. After waiting for ages we gave up and left. The last time I visited I was given a pot of tea with no teabag so hot water really! Maybe if you eat in the restaurant you get service but I shall not be wasting time or money here again. Appalling place.
Stayed over 3 weeks in 3 different rooms. All well appointed and comfortable. Ok wifi and ameneties. Staff highly trained and guest focused. Nothing too much trouble. Great choice of breakfasts served hot and fresh. Breakfast and reception staff particularly professionaland helpfull. Many thanks.