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We stayed here recently for 4 nights. The room was not clean I don’t think it had been hoovered in some time and the bathroom smelt of pee. The bed was the most uncomfortable bed I’ve ever slept in. This unfortunately has put me off...More
Thank ashleigh r
Response from TravelodgeUK, Charley from the Social Media Team at Travelodge CockermouthResponded 2 days ago
Thank you for your feedback. We are really sorry to hear of your experience.
Please accept our sincerest apologies and we will pass your comments onto the hotel as this does not reflect Travelodge standards.
If you wish to contact us directly to give us...More
room fin, spacious for our family of 4. bedding on one bed had dampt stains all over but had bene cleaned so didnt bother. double bed really comfy. never seen so many cobwebs on windows and lights but again ok as thankfully no spiders along...More
First stay in a Travelodge. Quite impressed, good value, good food, spacious clean rooms, helpful friendly staff, free parking onsite. Only downside paid wifi took a while to get set up, free wifi was very quick. Location very nice, Cockermouth lovely town to visit set...More
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This hotel was ok no complaints staff were friendly and helpful
Room was Clean and tidy , beds were comfortable enough . We eat breakfast had the buffet selection which food was good and warm and food was kept well topped up.
I have stayed at Travelodges all over the U.K. but unfortunately the standard of cleanliness in our room here wasn’t great.
We didn’t eat in the restaurant so I can’t comment on that, but the minute we walked into our room we could tell that...More
Response from Christine M | Reviewed this property |
No not really answered my complaint! I always make a point of putting everything in my suitcase before I leave the room, put dirty cups by the kettle and wet towels in the bath. Nothing was left lying around so no need... More
No not really answered my complaint! I always make a point of putting everything in my suitcase before I leave the room, put dirty cups by the kettle and wet towels in the bath. Nothing was left lying around so no need whatsoever to not clean the room. No excuse for wet towels left on the bed!