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All reviewstravel lodgereal creditsmall businesslake districtbudget hotelbuffet breakfastfamily roomplenty of parkingquiet locationfamily stayone night stayroom was clean and comfortableexcellent locationquiet at nightan overnight staycomfortable stayshort stay
I booked the room for one night for a family of four, staying close to family. The evening we got there the girl on reception confirmed we were a party of 2 adults and 2 children then told us which room we were in. There...More
Stayed one night while in the area for business. The attached cafe is small and a little depressing, no music, no atmosphere and average food.
The room was Ok but could have done with a good clean, it wasn't terrible but the mirror was dirty,...More
Response from TravelodgeUK, Charlotte from The Social Media Team at Travelodge CockermouthResponded yesterday
Thank you for submitting your review of our Cockermouth Travelodge. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to...More
It’s basic but it’s adequate as a base. Snacks and drinks including alcohol available in the cafe bar and the breakfast was good value for money. Room was clean, tidy, quiet and comfortable. The staff were friendly and helpful. If you know what to expect...More
We stayed here after using a discount code and the room cost us £13 so obviously for that reason it's a five star review. In terms of Travelodge its a decent one which is located 5 mins drive from Cockermouth. For breakfast go to the...More
There was no hot water, it was absolutely freezing on the Friday evening to the point we couldn’t have a shower/bath the baby at all, by the morning it was a bit cooler than lukewarm. We had an appointment on the Saturday morning so didn’t...More
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Response from TravelodgeUK, Charlotte from The Social Media Team at Travelodge CockermouthResponded 2 weeks ago
Thank you for taking the time to review our Cockermouth Travelodge, we are thankful for your comments. Please accept our deepest apologies for the issues encountered during your booking. The experience you received concerns us and we would like to investigate your stay further.
Response from Christine M | Reviewed this property |
No not really answered my complaint! I always make a point of putting everything in my suitcase before I leave the room, put dirty cups by the kettle and wet towels in the bath. Nothing was left lying around so no need... More
No not really answered my complaint! I always make a point of putting everything in my suitcase before I leave the room, put dirty cups by the kettle and wet towels in the bath. Nothing was left lying around so no need whatsoever to not clean the room. No excuse for wet towels left on the bed!
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"No lift, so go for ground floor if stairs are a problem"