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Smart and Simple Hotel

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Traveller (53)
Room & Suite (233)
Dining (55)
Overview
54-57 London Road, Royal Tunbridge Wells TN1 1DR England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)
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1 - 5 of 220 reviews
Reviewed 31 July 2018 via mobile

I spent a very poor 3 nights here in a room. Arriving late in the evening, check-in invited me to watch cricket with them in the bar as they were "bored as f..." Which I politely declined. I was shown to the room and noticed...More

3  Thank Gordon B
Reviewed 8 July 2018 via mobile

What an awful place don’t waste your money. Rooms were very dated - carpets threadbare and burnt with iron. Staff extremely rude and unprofessional- were told to be quite sitting in the garden 10 o clock in the morning ! Atmosphere from staff spoilt the...More

1  Thank lisa b
Reviewed 15 May 2018

We found the hotel to be very comfortable. The room was of an adequate size, with a large bathroom. The bed was firm and very comfortable, excellent as we have bad backs. The room was clean and kept so on our second morning. The staff...More

Thank Roger B
Reviewed 8 February 2018

Review same as The Tunbridge Wells Retreat. We have never been to such an awful Hotel, Dirty mouldy damp, staff could not care less about your stay. Just told us to ask for compensation as that's what they do.

7  Thank Happyjack52
Reviewed 11 November 2017

The place was dirty, the carpets stained, the room damp, noisy and uncomfortable, the food disappointing, the wifi a joke and the parking non-existent. But the worse thing? Simon Colbran, the owner's total disregard and contempt for his guests. Our complaints/photos elicited just more contempt....More

11  Thank scott d
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About
Description
Smart and Simple Hotel, 39 refurbished bedrooms located in the heart of town. Other facilities include, bar, meeting rooms, secret garden and free wireless through-out. The hotel and rooms are exactly More as you would imagine from the name smart and simple. All have flat screen televisions, en-suite facilities, complimentary hospitality basket, direct dial telephones. Some of our rooms over look the secret gardens and some overlook the Tunbridge Wells common. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
39
Price range
US$62 - US$134 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Smart And Simple
,
Smart And Simple Hotel Royal Tunbridge Wells, Kent
Location
United Kingdom > England > Kent > Royal Tunbridge Wells
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
39
Price range
US$62 - US$134 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Smart And Simple
,
Smart And Simple Hotel Royal Tunbridge Wells, Kent
Location
United Kingdom > England > Kent > Royal Tunbridge Wells
Photos
Traveller (53)
Dining (55)
Pool & Beach (9)
Amenities (87)
Nearby
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Questions & Answers
Ask a question
Sandrawhy60
1 October 2016|
Answer
Response from Alex C | Reviewed this property |
They do but only have 2 spaces. There is a multi story car park round the corner that isn't that expensive.
0
Votes
MRRoy75
1 August 2015|
Answer
Response from Rebecca H | Property representative |
HI MRRoy We work closely with a local taxi firm (express cars) who we highly recommend, the normal rate would be between £40-50, a member of our team will be more than happy to arrange this for you. Alternatively we are a... More
0
Votes
Room Tips
"We had room 26 on the second floor (there is a lift). Room overlooked the common and a busyish road but we..."
JanHill
31 Mar 2017
Read review
"Room two was large, faced the front and ground level (I think room one was similar)"
seanog57
9 Dec 2016
Read review
"Not sure what to say as our room was pretty grim"
Magglington
1 Nov 2016
Read review
"Choose a different hotel"
JoeP801
2 Aug 2016
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