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Smart and Simple Hotel

About
Location
Cleanliness
Service
Value
Smart and Simple Hotel, 39 refurbished bedrooms located in the heart of town. Other facilities include, bar, meeting rooms, secret garden and free wireless through-out. The hotel and rooms are exactly as you would imagine from the name smart and simple. All have flat screen televisions, en-suite facilities, complimentary hospitality basket, direct dial telephones. Some of our rooms over look the secret gardens and some overlook the Tunbridge Wells common.
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Property amenities
Restaurant
Bar/Lounge
Room Service
Wheelchair Access
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Hidden Gems
Budget
HOTEL CLASS
Location
Full view
90Good for walkers
Grade: 90 out of 100
215Restaurantswithin 0.5 km
55Attractionswithin 0.5 km
Reviews & more
232Reviews
505Photos
4Q+A
63Room tips
Traveller rating
  • 54
  • 69
  • 59
  • 27
  • 23
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  • English
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I spent a very poor 3 nights here in a room.

Arriving late in the evening, check-in invited me to watch cricket with them in the bar as they were "bored as f..." Which I politely declined.

I was shown to the room and noticed the blue light bursting through the curtains lightin
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What an awful place don’t waste your money. Rooms were very dated - carpets threadbare and burnt with iron. Staff extremely rude and unprofessional- were told to be quite sitting in the garden 10 o clock in the morning ! Atmosphere from staff spoilt the weekend !!! Had to give on
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We found the hotel to be very comfortable. The room was of an adequate size, with a large bathroom. The bed was firm and very comfortable, excellent as we have bad backs. The room was clean and kept so on our second morning. The staff were very friend,y and helpful. Breakfa
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Review same as The Tunbridge Wells Retreat.
We have never been to such an awful Hotel, Dirty mouldy damp, staff could not care less about your stay.
Just told us to ask for compensation as that's what they do.
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The place was dirty, the carpets stained, the room damp, noisy and uncomfortable, the food disappointing, the wifi a joke and the parking non-existent.
But the worse thing? Simon Colbran, the owner's total disregard and contempt for his guests. Our complaints/photos elicited just
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorSmart and Simple Hotel
The Twin Room at the Smart and Simple Hotel
Professional photo exclusively commissioned by TripAdvisorSmart and Simple Hotel
The Family Room at the Smart and Simple Hotel
Professional photo exclusively commissioned by TripAdvisorSmart and Simple Hotel
The Standard Double Room at the Smart and Simple Hotel
Professional photo exclusively commissioned by TripAdvisorSmart and Simple Hotel
The Spa Room at the Smart and Simple Hotel
Gorgeous spacious bedroom (happy partner)
Previous
Could I have a room for a day??
Do they have a car park
They do but only have 2 spaces. There is a multi story car park round the corner that isn't that expensive.
0 votes
what is he best way to be transported from the hotel to Gatwick Airport i:e:2 persons travellng to Gatwick from Smart and Simple August 19th
HI MRRoy We work closely with a local taxi firm (express cars) who we highly recommend, the normal rate would be between £40-50, a member of our team will be more than happy to arrange this for you. Alternatively we are a 5 minute walk from Tunbridge Wells train station however you would need to take the underground once you have reached London as there isn't a direct train from Tunbridge Wells to Gatwick Airport. If you have any further enquiries please do not hesitate to contact us.
0 votes
Hello! Please could you tell me the name of your hotel manager? Thank you :)
Hi Wicky1t Thank you for your enquiry, Rebecca Heasman is the Manager of the Smart and Simple Hotel in Tunbridge Wells, please do not hesitate to contact us for any further assistance.
0 votes
"We had room 26 on the second floor (there is a lift). Room overlooked the common and a busyish road but we didn't find it noisy."
"Room two was large, faced the front and ground level (I think room one was similar)"
"Not sure what to say as our room was pretty grim"
"Choose a different hotel"
"ask for rooms facing the gardens this Weill eleviate the road noisr"
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PRICE RANGE
US$62 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel smart and simple
LOCATION
United KingdomEnglandRoyal Tunbridge Wells
NUMBER OF ROOMS
39
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