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Premier Inn Dover East Hotel

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#3 of 9 Hotels in Dover
Certificate of Excellence
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1 room 2 adults 0 children
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Premier Inn Dover East Hotel
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449 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Norwich, United Kingdom
Reviewed 23 September 2015

this hotel is a great for a stop-over after using the ferry, we arrived well after midnight and the reception staff member was still friendly. the room was clean and well presented, the bed was very comfortable and the bathroom was hygienic.

3Thank Vickii R
Carnforth, United Kingdom
Reviewed 17 September 2015

Good Points: had a room at the back of the hotel, so nice and quiet with a good night's sleep. Excellent staff very welcoming and friendly. Great location for cruise terminal and Enterprise car rental. Nice Brewers Fayre for evening meal and breakfast - nothing special just what you expect. Rooms very very clean Not so Good points: The Brewers...

2Thank andlaur
Cambridge, United Kingdom
Reviewed 16 September 2015

Stayed here over night catching a ferry in the morning. Just 10 minutes from the ferry terminal very convenient. Rooms good size, tea and coffee provided, very quiet. Clean comfortable room. Only downside the awful pub next door linked to the Premier inn. Brewers fayre avoid this disaster. Hotel ok although a bit pricey for what you get, paying for...

Thank Getabout01
Tadley, United Kingdom
Reviewed 7 September 2015

Staff and the room facilities were very pleasant but could not avoid the fact that with no air-con the room at the back of this hotel we couldn't sleep! So much for their advertising! This place is fine for a short stay whilst travelling BUT you must ask for a sea-facing room.

Thank Graham P
Dudley, United Kingdom
Reviewed 30 August 2015

louise (night manager) made us welcome, coffee and phone and emails were all offered and used by us, even though we hadn't booked a room and were awaiting green flag....... would definitely return, most hospitable.....an oasis in any storm. kevin and louise hill from kinver

2Thank louise h
Leicestershire, United Kingdom
Reviewed 30 August 2015

Noisy room, creaky floorboards upstairs, next to busy noisy road. Paid £ 5 a nignt which didn't even work and no refund given! Had to call IT support myself but didn't resolve issue, just informed problem with hotspots. Paid for full unlimited cooked breakfast, plates and cultery dirty and service average as wanted to order a bit more food but...

1Thank atulpyas
WhitbreadHotels, Online Customer Service at Premier Inn Dover East Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our WiFi and breakfast service fell far short of your expectations. I would like to investigate further and will be in touch shortly. Please be assured...

Reviewed 24 August 2015

Room temperature 29 deg and no aircon. Unable to keep the window open due to noise from the main road. Room infested with mosquitoes. Restaurant 200m from hotel across a garage forecourt with no footpath. Car park was a mess. Restaurant staff totally ignored my attempts to order so we left and ate elsewhere.

3Thank rk864
WhitbreadHotels, Online Customer Service at Premier Inn Dover East Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please...

London, United Kingdom
Reviewed 23 August 2015

This was a last minute reservation, but there were able to accommodate us. I booked a family room and needed three beds. We arrived early and initially I waited at reception for about 10 minutes before anyone came to attend to us, however, that said, they were very apologetic for keeping us waiting so all was good. The hotel does...

1Thank TTheworld
Bristol, United Kingdom
Reviewed 20 August 2015 via mobile

Stayed here night before catching early ferry. Very clean and even kids beds ok. Very hot in there, we did not want to leave window open as my son was sleeping underneath it (he was scared, we did have a fan but never bothered with it. Would use again.

1Thank Wendie C
Port McNeill, British Columbia, Canada
Reviewed 16 August 2015

Hotel was as expected. Clean and convenient. Unfortunately with Dover Cali's issues this summer we were up early and headed for ferry therefore missing breakfast so can't comment. Beds were a little softer then we are used to, but the rest was great. Wish we could have seen more. Ferris were easy to get to, and no traffice in the...

1Thank Riehlly

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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
A stone's throw from the Duke of York's Royal Military School, just outside of the centre of Dover ... more   less 

Additional Information about Premier Inn Dover East Hotel

Address: Jubilee Way | Guston Wood, Dover CT15 5FD, England
Region: United Kingdom > England > Kent > Dover
Price Range: €60 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Dover East Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Dover East Hotel England
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Dover East Hotel staff and other travellers.
3 questions
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Questions? Get answers from Premier Inn Dover East Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't ask for one, as in a rush, but would have preferred a downstairs room.”
 of 5 bubbles Cornwallgurl, 19 Feb 2017 | Read review
“Rooms on the sea front, ground level, can be a bit noisy but we've never had a problem. The view's great, the sea is across the street!”
 of 5 bubbles pollyd833, 6 Feb 2017 | Read review
“I have used premier inn several times recently all rooms are much the same”
 of 5 bubbles sandradC1189SV, 5 Feb 2017 | Read review
“At the rear of the hotel away from the road”
 of 5 bubbles 90DavidL, 2 Jan 2017 | Read review
“Ask for a room overlooking the promenade.”
 of 5 bubbles RobButler, 18 Nov 2016 | Read review
5 of 5